QuickBooks Nonprofit Software


 

QuickBooks nonprofit is an on-premise and cloud-based fund accounting solution for small and midsize nonprofit organizations. Primary features include fund tracking, billing and invoicing, donation letter management, expense management, bank account sync, inventory tracking and reporting.

The solution allows users to track funds in various class categories. Users can sync their bank accounts with QuickBooks to download, track and categorize expenses automatically. Users can collaborate with accountants and teams online. Other features include donor records, compliance management, estimating, 1099 preparation and third-party integrations. It also offers integration with Donor, Paypal and Square.

It is available in a monthly subscription pricing and is compatible with Windows and Mac operating systems. Android and iOS mobile applications are offered with limited feature functionality. Support is offered via phone and email. Other help options include online community, dedicated advisors, FAQs and knowledge base.

 

QuickBooks Nonprofit - Expense tracking
 
  • QuickBooks Nonprofit - Expense tracking
    Expense tracking
  • QuickBooks Nonprofit - Home page
    Home page
  • QuickBooks Nonprofit - Recent transactions
    Recent transactions
  • QuickBooks Nonprofit - Reporting
    Reporting
  • QuickBooks Nonprofit - Search
    Search
  • QuickBooks Nonprofit - Transaction details
    Transaction details
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

97 Reviews of QuickBooks Nonprofit

 

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Software Advice Reviews (39)
More Reviews (58)

Showing 1-20 of 39

Donald from Panthera
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Easy to Use - But Limited

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

QuickBooks has an excellent, intuitive, easy-to-use interface. The program is consistent across versions in that regard, making it easy to migrate from one version to another.

Cons

The biggest shortcoming of QuickBooks is the fact that it cannot perform consolidations of multiple entities. This forces us to perform manual consolidations, adding much time to the closing process. Also, the foreign currency function is only fair.

Review Source
 
 

Haley from KRCL
Specialty: Non-Profit
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

You probably don't need it

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Unless you really need the non-profit specific features, just get Quickbooks premier and choose non-profit as your industry. You'll get some of the customization of the non-profit version and save money.

Pros

It changes some of the standard Quickbooks features to be non-profit specific, like changing invoices to be called pledges and renaming some reports. That can be helpful so everyone (staff, board, accountant, auditor, etc) is on the same page when talking about things.

Cons

Regular Quickbooks is cheaper. If your accountant uses Quickbooks and your organization uses Quickbooks Non-profit, they can't export your data and work on it with their software, they'll have to use yours.

Review Source
 
 

Zulkamal from Co.think research and consultancy
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

A Great Accounting Solution for A Small Business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Report on CSV or Excel format can be imported to quickbooks and we could easily use the app even without an accounting background due to its simple and ease interface. Very affordable in price!

Cons

The app does not provide an advance accounting and financial functions. Moreover there is a limitation in listing number of products for inventory purposes.

Review Source
 
 

Shalu from Conestoga College
Specialty: Education
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2018

November 2018

Good and easy to use software for Nonprofit Organisations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

With the help of Quickbooks Nonprofit software, it is easy to enter the data, tracking the donations and preparing reports.

Cons

This is really easy to use as anyone can understand with basic training but need basic knowledge of accounting for using this software.

Review Source
 
 

Mohamad from BSICONS
Specialty: Accounting / CPA
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Non for profit solution is applicable but not clear as other software such as SAGE

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use
Free of bugs
easy to deploy
low cost to acquire and to use
standard reports
Work around to use NFP by using Classes

Cons

does not have specific features or module to manage the non for profit activities unless we use class for that

Review Source
 
 

Aliza from Traner Smith & Co.
Specialty: Accounting / CPA
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

QB nonprofit pros and cons

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It is a good software for charitable organization which receives lots of donation from the public.

Pros

It's an accounting software which helps to collect most of the information needed for charitable organization. It has the features to keep track on donor's information (the amount, the date of contributions) and generate giving letters. It helps to save the administration time in processing donations.

Cons

Unfortunately, it only supports charitable organization and not the private foundations. It does not calculate the minimum amount of contribution and the average balance of cash which are needed for tax preparation.

Review Source
 
 

Lynette from Homeless Children's Network
Specialty: Non-Profit
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Easy to Use-Easy to Understand

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The ability to couple this product with Intuit's payroll service allows for the easiest accounting you could ask for. Also, Customer Service goes the extra mile whenever there is an issue. They stay on the line until there is a resolution!

Cons

I don't like being "up-sold". I am content with the product I have and don't need to be constantly bombarded with offers to upgrade.

Review Source
 
 

Lin from SDG&E
Specialty: Oil & Gas / Energy
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

September 2018

September 2018

QuickBooks Online Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This is a very helpful software and I suggest people use it.

Pros

features are very Impressive. it is cloud-based so I can retrieve my work all the time.
Very good tax support as well.

Cons

A little bit longer learner curve.
I hope the interface could look better.
Some bugs happened during the time I use it.

Review Source
 
 

Sydny from Mead Public Library
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Quickbooks as a CRM review

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

This product is great for accounting purposes, however it is not ideal for use with any sort of lead or CRM tool.

Cons

There is not enough available usage in the leads section. It gives very little usable functions and does not allow for much tweaking.

Review Source
 
 

michelle from CEHE
Specialty: Education
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

September 2018

September 2018

Non profit

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I love that they offer this for non profit, which I am assuming that means they allow the company to use the product at a cheaper cost. Which is great because the company does so much to help the students and this helps them out so we can all continue to help each other out.

Cons

Again I do not have any cons for this product. The technology and features are great and very easy to use. Great product.

Review Source
 
 

Cristy from On Our Own Charlottesville
Specialty: Non-Profit
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Quickbooks makes my job a heck of alot easier.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I've been using Quickbooks for a little over 5 years. I'm always learning better processes and how to financially manage my non-profit with ease and comfort.

Pros

I enjoy the ease of setting up new company files and effective recording. Automatic updates is awesome!

Cons

There is not enough hands on training available in my area. I'm a quick learner but sometimes it's difficult to find the best solution to my questions.

Review Source
 
 

SALLY from St Joseph Trenton
Specialty: Non-Profit
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

quickbooks

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

great product

Pros

ease of use ease of use ease of use --- this is a very user friendly product. up to date for non profit

Cons

nothing to not like....

Review Source
 
 

John from MAG, Inc.
Specialty: Non-Profit
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Not a fund accounting package

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It’s cheap, easy to use. If you were a single-fund NPO, with a single designation, it might work if you have time to work around the limitations.

Cons

QB-“Non-Profit” does not comply with FAS 116 and FAS 117. It has no “dimension” for Fund Class (Temporarily or permantly restricted, unrestricted, etc. It needs an additional dimension - “Designation”, which is a subset of the Fund Class. It has neither of these. It has no process to update the net assets for the activity of each year in these Fund Classes and designations, which don’t exist.

Review Source
 
 

Neetika from Digital Green
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

Quickbooks for Non Profits

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I love this software as this quite user friendly and easy to handle

Cons

Few feature missing like payroll can't be customized as per the country

Review Source
 
 

Michelle from Watts of Love
Specialty: Non-Profit
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Great experience

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

- All of the basics are here! Even has nonprofit-specific reports. Any CRM should integrate with Quickbooks seamlessly.

Cons

- To use the Nonprofit-specific reports, you must be using customers (donors). Some CRM's do not import with customers here (for example, one organization I work with's CRM imports the donor name into the Memo field, so the nonprofit reports are useless to them).

Review Source
 
 

Anna from AFACT
Specialty: Non-Profit
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Quickbooks nonprofit-could be easier

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Quickbooks is often simple to use, but it could be more user-friendly. There are not a lot of tips for ease of use.

Cons

There should be more self-explanatory ways to track grants and donors and tools to help manage your work.

Review Source
 
 

Derek from Colt Investments/ Asheville Community Properties
Specialty: Non-Profit
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Quickbooks for church

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Product has a lot of features to handle all accounting needs of our business. More features that I know what to do with!

Cons

I feel like it's a little overwhelming to get use to. Lots of features are a good thing when you are an accountant, but for a novice, it can be hard to navigate.

Review Source
 
 

Lisa from Intern Abrard inc
Specialty: Non-Profit
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Great tools as administrator and user

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

- it is tailored made to use at Nonprofit organization
- easy reconciliation and easy to track
- friendly interface

Cons

- it might be the price but if you are Nonprofit, try to buy through Techsoup, it will be much cheaper

Review Source
 
 

Beth from WFAE
Specialty: Non-Profit
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Administrator, Accounting & HR

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

This product is easy to use. The report features allow you to report on anything. I also like being able to download reports into Excel.

Cons

Sometimes Quickbooks will not start and we have to reboot the quickbooks server to get it to work.

Review Source
 
 

Kristie from Alaska Kidney Patients
Specialty: Non-Profit
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Quickbooks and Windows 10 - not the best combination

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If you are thinking about combining Windows 10 and Quickbooks for Non Profit - do your research

Pros

very easy to use with a set format, easy to drill down on the financial statements, was great till I got windows 10

Cons

not much flexibility, frustrating when you want to change an account, the program doesn't seem to like Windows 10 and I have had to do some work arounds.

Review Source
 
 
 
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Showing 1-20 of 58

Noah from City Of Monroe Recreation Dept
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Promising software held back by a lack of usability

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

While QuickBooks is a good application for accounting for my church, it is sort of like pulling teeth every time I have to use it.

Pros

Quickbooks Non-Profit has so many features and options to customize the user experience. You can run reports and graph trends using very specific data points.

Cons

The UI is not very navigable and is buggy for the price. The application runs in multiple "windows" on the desktop which all independently respond but are part of a larger application. It makes the interface very frustrating to use most of the time.

Review Source: Capterra
 


December 2018

December 2018

The industry leader in small business and church accounting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Using QuickBooks was a no-brainer. We were overseas on a missions assignment and used QB to keep track of our financials. We could save a backup on a shared folder and the secretary in the US could import that back-up into her QB. Thus, our financials remained accountable and accessible by the home church.

Pros

Quickbooks offers powerful reporting options that are customizable.

Cons

It can be difficult to navigate and setup if your business is complicated.

Review Source: Capterra
 

William from Gloucester Stage Company
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Easy to Set Up, Easy to Use

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Probably the easiest piece of bookkeeping software I've ever used. Everything is intuitive.

Cons

The Online software doesn't seem to work too easily with the Desktop client.

Review Source: Capterra
 

Gil from CACRAO
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Expertise in a Box

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I worked with QB for a non-profit for five years. I had no previous financial or bookkeeping training or experience, but the software guided me well.

Pros

QB made managing the finances of our non-profit easy. I was able to accomplish tasks that I had no previous expertise with.

Cons

The learning curve is steep, if you want to use all the features

Review Source: Capterra
 


November 2018

November 2018

Very helpful

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

Software is very helpful and easy to use especially if you don't understand the nonprofit exceptions.

Cons

Can become a little pricey as you build and continue services.

Review Source: Capterra

  Response: Intuit, Intuit

Date: November 2018

November 2018

 

Happy Tuesday, and thanks a ton for reaching out with this review. It's affirming to read the program has been an especially helpful addition to your nonprofit. Since you mentioned price, I want to ensure you're getting the best value available for your organization. Rest assured, there are cost-efficient options in place, and it'd be my pleasure to discuss them with you. My inbox at QBCares@Intuit.com is open, and I have the tools to help.

In the meantime, feel welcome to contact the product experts on Facebook (Intuit QuickBooks) and Twitter (QBCares) should you have questions. They're open M-F from 8 a.m. until 10 p.m. EST.

Until we chat again, take it easy!

Jess, The QuickBooks Team

 

Cecilia from Samburu Girls Foundation
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Innovative and reliable financial management tool for non-profit organizations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This revolutionary tool changed the way we managed finances. We used to have accounting problems that led to inaccurate project reports. Fortunately, we found this software and have since enjoyed working with it. It helps us to keep record and generate reports when the need arises.

Pros

Non-profit organizations depend on proper management of funds. This tool helps us keep track of donations, expenses and keep our records straight. It is relatively easy to use even for non accountants like me. It comes with customization features to suit the specific needs of non-profit entities.

Cons

It is not free. The basic accounting knowledge is necessary. It should be set up by an accounting professional to avoid any issues. I do not thinks I have any real negative aspect that I don't like about it.

Review Source: Capterra

  Response: Intuit, Intuit

Date: October 2018

October 2018

 

Thanks for reaching out with your review, Cecilia. We're proud to be backing Samburu Girls Foundation, and I'm thrilled Quickbooks is doing its part to keep your organization on track with proper fund management.

Please know we've taken care to craft software that's accessible to users of all backgrounds, accounting or not. Spaces like our Resource Center (https://intuit.me/2rI3OKd) were made to help in this aspect, and ensure you have the knowledge to master the program. Regardless, it'd be my pleasure to discuss what cost-efficient options we have for non-profit organizations. My inbox at QBCares@Intuit.com is open, so feel more than free to send me a message at your earliest convenience.

Jess, The QuickBooks Team

 


September 2018

September 2018

Working with Quickbooks

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Quickbooks is a very effective software with great advantages. It is user friendly and makes keeping the books organized.

Pros

I like that this software provides use for non-profit organizations. The accounting is a bit different for such entities and Quickbooks considers these factors into the program.

Cons

You can only use accounts receivable or accounts payable accounts in one transaction. If there are various entries to edit you must do them one at a time. Net income for restricted funds closes to the unrestricted equity account rather than the restricted fund balance. This causes a need to create an additional entry to adjust this.

Review Source: Capterra
 

Justin from PowellsWood Garden
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Simply the best solution for keeping our books in order

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We find it very useful for our small business.

Pros

I like how QuickBooks has been at the top of the market for so long and continues to improve

Cons

The pricing change when QuickBooks went cloud based.

Review Source: Capterra

  Response: Intuit, Intuit

Date: September 2018

September 2018

 

Hi Justin. I'm thrilled we're doing our part to keep your books in order, as we're proud to be by the side of PowellsWood Garden. Since we're always working to improve our product, swing by our Blog at https://intuit.me/2L2zqTv. We use this space to post about new and coming changes, so bookmark it and check back anytime.

Should you have any questions about pricing, please feel more than free to reach out to me directly (QBCares@Intuit.com). I have the tools and visibility to discuss some cost-saving options, so I'll be on the lookout for a message with your name on it.

Jess, The QuickBooks Team

 

Celeste from The First Tee
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It never felt like the non-profit version held back any of the features we needed in order to thoroughly account for our non-profit revenue & expenses. I loved that we could customize the chart of accounts which makes it much easier when preparing our 990 and other financial reports. Quickbooks made it very easy to connect with our bank and import transaction data, which is a huge time save.

Cons

It's restricted to use on the computer it's installed on. We've since migrated to Quickbooks Online because of the cloud-based nature.

Review Source: Capterra

  Response: Intuit, Intuit

Date: September 2018

September 2018

 

Happy Wednesday, Celeste. I'm delighted you found the product that works best for the nature of your non-profit, as we're proud to be backing you. You're the best part of QuickBooks, which is why we've created self-help and support spaces like our aptly-named Resource Center (https://intuit.me/2rI3OKd) with you in mind. Check it out anytime, since it's the central hub of workflow tips and how-to tutorials.

I loved reading about how the customization options and feature-set in the cloud-based service have helped The First Tee, by the way. Thanks a ton for sharing your comments!

Jess, The QuickBooks Team

 

Alissa from Education Management
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

A must for non-profits

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Of course QuickBooks is the must have financial program for all your financial needs. The non profit version allows you to also track donations and the reports are titled for non profit reporting.

Cons

A bit tricky when you have a question, but I do like the forum for users.

Review Source: Capterra

  Response: Intuit, Intuit

Date: September 2018

September 2018

 

Thanks a ton for the review, Alissa. I'm delighted to read we're meeting the needs of your non-profit, as we're more than proud to be backing you and your team. I'm glad you've had a chance to check out our aptly-named Community forum space (https://intuit.me/2rJQ95o), so have you had a chance to find us on Facebook (Intuit QuickBooks) and Twitter (QBCares) yet? We have chat-based representatives monitoring the customer comments and messages coming through those channels, and it'd be their pleasure to answer any questions you may have.

Keep up the excellent work, by the way!

Jess, The QuickBooks Team

 

William from CRCHC
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Great for a small to medium sized business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

My company uses Quickbooks Nonprofit specifically for payroll services. It has certain features absent from quickbooks online. Namely the ability to use multiple classes for an individual.
The software is very affordable and if you work for a small to medium sized nonprofit organization, this is probably the best value.
The software is very user friendly, and even a non-accountant can be quite proficient.

Cons

The software is not easily transfered to other software programs. For instance, even when you export a report to Excel, it includes blank spaces between columns, and some include row headers in different columns. This makes some cleaning up necessary if a pivot table is desired.

Review Source: Capterra
 

Daniel from Sky High Broadcasting DBA KNEO Radio
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Overall, QuickBooks is a really helpful accounting software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It is very easy to use and accurate!

Pros

Makes it easy to make invoices and donation statements. Nice way to see customer history and keep up with who owes money and who doesn't.

Cons

Direct deposit and tax payment services are kind of pricy. We changed to a different software due to the cost. A lot of times when we have to call tech support it is hard to understand the tech. I know this is farmed out overseas and that is fine, but would be nice if phone connections were better and accents weren't so thick.

Review Source: Capterra
 


June 2018

June 2018

Solid choice for simple accounting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are able to use Quickbooks to carry out all of our financial functions and easily keep track of everything. I would definitely use it unless you need high volume programs and can afford software that integrates other functions (like donor tracking, record keeping, etc)

Pros

QuickBooks Non-Profit is an excellent choice for nonprofit accounting. IT is very easy to enter information, make adjustments and run reports. As a nonprofit, we are constantly generating that information for grants and donors - so it is very easy.

Cons

Managing donor data is easy to a point, if you have another donor database you might run into some difficulty trying to track contributions or donations.

Review Source: Capterra

  Response: Intuit, Intuit

Date: June 2018

June 2018

 

I'm beyond pleased to see how easy QuickBooks has made managing your organization, and appreciate the review. With this said. I'd like to discuss which point the donor database gives you trouble. Because the system easily integrates with other programs, I'll find steps you can take to keep tracking simple. Could you send me an email directly at qbcares@intuit.com? I'll dig right in, and look forward to hearing from you.

Jess, The QuickBooks Team

 

Sue from Rehoboth Beach Film Society
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

My experience with quickbooks has been very positive.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

easy to use and teach
makes our ability to do work very easy

Pros

easy to use
easy to teach
functions are compatible with our organization's operations
Allows a lot of customization for reports

Cons

not cheap
tech support is too expensive
some updates are not necessary. Seem to occur just so it can be said that it was updated.

Review Source: Capterra

  Response: Intuit, Intuit

Date: June 2018

June 2018

 

I want you to have all the info you deserve about why support incurs a fee and the reasons behind updates, Sue. While many subscription-based products have support included in the monthly charge (like Online), our standalone Desktop products are billed once upon purchase. Instead of charging more for the product itself, the price is kept at a lower rate by offering advanced support separately. There's more about support plans, and what you can still get without them, at https://community.intuit.com/articles/1501198. Additionally, the need to upgrade the program, and discontinue older products, is a decision predicated on the assurance you will receive top of the line software and support. As older products are retired, all attention can be given to the most secure and feature-laden service on the market.

Before I forget, thanks for reaching out with your review. Happy filming to you and your team at Rehoboth Beach Film Society, by the way. Break a leg!

Jess, The QuickBooks Team

 

Kellianne from CALVARY CHURCH
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Great small business software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

ease of use and most reporting.

Pros

Reporting is mostly good, easy entries solving the double entry accounting needed in a single entry; vendor set up is easy;customer invoicing is streamlined; bill paying is clear

Cons

This software will not perform detailed reports for donor tracking; cannot compare actual to budgeted costs at a single point in time for actuals, that is, cannot run a report to show actuals to date versus an annual budget which is the most frustrating thing about quickbooks, reporting has to be to a month or a year compared to the same period.

Review Source: Capterra
 

John from ERM Education

June 2018

June 2018

Best accounting software out there

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Love it -- it helps us keep up to date on our budget with numerous users; it's also very easy to use with much online support.

Cons

The monthly price is a little steep especially for nonprofits. Also, the phone app only has limited functionality.

Review Source: Capterra
 

Robin from EXTRA SELF STORAGE - MAGALIA
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Makes booking simple.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Makes fundraising easy to track and report for sure.

Pros

I assist a family member with a non profit organization from time to time and she uses this product and was the one who introduced me to it. I use the regular format for my job, but I really like the simplicity of the report aspect.

Cons

There isn't anything that I don't like about it. It makes doing business easy. I really like the self help section.

Review Source: Capterra
 

Lora from LBD

April 2018

April 2018

Program is thorough, concise, detailed, helpful, manageable, and helps to keep us organized.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

What is liked the most is the page that lays out all of your options to select donations, credit card charges, billing, and etc. It looks like a simple roadmap to quickly navigate you to where you need to get to.

Cons

So far, there are really no negative comments to make about this software. Perhaps I can revisit this survey down the road should there be anything negative to share with users.

Review Source: Capterra
 

Jason from Forefront

March 2018

March 2018

We moved to this and will never move back

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

We had spent entirely too much money on having an in house book keeper and once we moved to this, it saved us time and money.

Cons

The user interface could be a little more user friendly. While they do a decent job, I can understand why others have said their staff and volunteers have had trouble.

Review Source: Capterra

  Response: Intuit, Intuit

Date: April 2018

April 2018

 

Hi Jason! Thanks for the review. It's awesome that you're saving money. If you run into any questions about the interface, our community can help: https://community.intuit.com/quickbooks-desktop.

Thanks again.
Grant, Intuit Support Specialist

 


February 2018

February 2018

User-friendly solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It saves a lot of time and you can customize everything and track all the information. I love the feature of invoices.

Cons

I find it difficult to budget analysis and evaluation. It may also take time to get used to for a beginner but it's worth it.

Review Source: Capterra

  Response: Intuit, Intuit

Date: February 2018

February 2018

 

Good looking invoices are like mascots for your company! If you¿re looking for some help with budget analysis and evaluation, give our community a visit at https://community.intuit.com/products/quickbooks-help-en-us.

Thanks for the great review!
Nathaniel, The QuickBooks Team

 
 
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