--- title: "Restaurant Systems Pro Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Restaurant Systems Pro. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Restaurant Systems Pro is a good fit for you!" source_url: "https://www.softwareadvice.com/za/accounting/restaurant-systems-pro-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Restaurant Management Software](https://www.softwareadvice.com/retail/restaurant-management-comparison/) / [Restaurant Systems Pro](https://www.softwareadvice.com/retail/restaurant-systems-pro-profile/) / Restaurant Systems Pro Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/retail/restaurant-systems-pro-profile/) Reviews [Alternatives](https://www.softwareadvice.com/retail/restaurant-systems-pro-profile/alternatives/) # Restaurant Systems Pro User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 57 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.9/5 - Value for money: 4.9/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 51 reviews (89%) - 4 stars: 6 reviews (11%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - It keep all the track of daily expenses, Inventory cost, and all other service cost which helps us make more efficient budgeting. - What I like most about this software is the level of care and attention given to the needs of this that work in the restaurant business. - They give you plenty to do each week during the hour long zoom call and I have always gotten a quick(same day, max) response to any email questions. ## Restaurant Systems Pro customer reviews Showing reviews 1-25 of 57 (page 1). ### Game Changer - Overall rating: 5/5 - Reviewer: Joshua K. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered RSP and their team have helped me look at my restaurant from a higher level. I now feel like I have the tools of a chain to help me run my independent restaurant. Their staff knows the industry in and out and their product shows it. If you're serious about running your restaurant you should take a hard look at Restaurant Systems Pro. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's a full package. Inventory ties into purchasing, which ties in to daily sales and budgets. Scheduling ties into budgeting and daily sales. RSP has saved me tens, if not hundreds of thousands of dollars since we've implemented it. I can't imagine restaurant life without it. #### Cons RSP is up front about this. It takes a lot of work to set up. But any similar software would have the same requirements. For the most part though, once it's set up there is very little maintenance in this regard. Additionally, this becomes less of a barrier as they continue to roll out POS integration. --- ### This will make your restaurant work for you rather than against you - Overall rating: 5/5 - Reviewer: Forrest H. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. This software and company changed my business into one that works for me and really allows us to be efficient and more profitable. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software gives you all the functional tools a modern restaurant needs to stay on top of recipe costs, labor, scheduling, and more. #### Cons It is a lot of work to get any system like this up and running and implemented. But they do have a team that can make this process much easier. #### Reasons for switching to Restaurant Systems Pro This is the entire tool box rather than just one tool. #### Vendor response Thank you for your review, as nearly every system is available in the software we will continue to work on the ease of use. Replied August 2020 --- ### SMART Systems Pro Review - Overall rating: 4/5 - Reviewer: Chris P. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros It’s pretty easy to use after some training. I’ve found it useful and most of the time easy to use once you’re used to how everything works. I do think it’s pretty organized and straight forward. #### Cons We just switched from micros to toast pos and haven’t ported the software yet. #### Vendor response Thank you for the review! We always want to be there to support you and make sure you are getting the best service and the most out of the system. Replied August 2020 --- ### It’s all about Support! - Overall rating: 5/5 - Reviewer: Blaine W. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has been thought through. It is set up to assist w all areas of restaurant management and operation. But, more important, way more important, is the support. Online. On the phone. Email. If you are confused, there is always someone available to assist. #### Cons It does take some work to understand new systems. #### Reasons for switching to Restaurant Systems Pro The support. Also, RSP understands Marketing. #### Vendor response Thank you, always happy to be of service to you! Replied August 2020 --- ### How NOT to go out of business with your restaurant - Overall rating: 5/5 - Reviewer: Mitchell W. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered The software "lays "on top of your POS software and automatically interfaces with it and pulls data based on mapping. There are a lot of moving parts to a restuarant and getting it all pulled together is like herding cats. Thankfully, RSP provides excellent live online training with an expert once per week to get you set up. They give you plenty to do each week during the hour long zoom call and I have always gotten a quick(same day, max) response to any email questions. Top shelf level of customer service. This stuff works. We have reduced our labor hours by 15% and our food cost by 10%. Our bottom line has doubled and we expect to see it grow even more as we put in place standardized practices that reinforce these postive results. Knowledge is power and RSP gives it to you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros If you don't know, and then control , the cost of food and labor you will not be in the restauant businees for long. This software gives you the ability to do both. It also has mutiple tools built in to help you schedule success in advance. Do you know the exact cost percentage of your menu pricing ? I know mine. Is this number updated based on your latest food purchase? Mine is. Do you know the exact cost of your employees this week and next week? I know mine. Having this information gives me a huge advantage in decision making over ignorance and guessing. Do you really want to base your business' success on an ignorant guess? I don't think so. #### Cons The software is built upon an excel legacy and as such requires some extra steps in recording or inputing data that a more sophisticated software programming could reduce. For example, sometime you have to download data, save it, then upload to the program rather than having a direct link for the data to the program. It's no big deal, just something that would improve the user experience. #### Reasons for choosing Restaurant Systems Pro Im not aware of a viable competitor in the market to RSP #### Vendor response Thank you so much for the feedback, we strive to be better everyday. Here toserve you well! Replied May 2022 --- ### Can't Operate a Restaurant without this software - Overall rating: 5/5 - Reviewer: Linda J. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I went in kicking and screaming...Boy was I wrong!!! This software and the people behind it have completely saved my business. You have an incredible amount of information at your fingertips and if you can't find what your looking for, pick up the phone. You have an entire team there to answer your questions. The training and the continued training is invaluable. The way they put their training sessions on YouTube so you can train at your on pace is the best thing ever. We own a restaurant, I can't always attend the live training but I don't have to miss one either. Fred is the most knowledgeable person in the restaurant business, he knows what we need and he is always there for you. Even when the office is closed they find a way to contact you if its needed. WOW!!! This was the best investment my company has ever made. And all this from a women who didn't want anything to do with it. I am so happy they stuck it out with me. I honestly would not have a restaurant today with out Restaurant Systems Pro. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software is so easy to use and update on a daily basis. I am in the program at least 10 times a day, entering information or researching products, costing cards, financial information or (the best) using the resources available to guide me in the proper direction regarding any issue I am facing. Another great feature is the Chat. A live person from their office is available immediately at your fingertips to guide you through any problems you have. I cannot operate my business without this software. #### Cons Entering the information originally. It's a lot of work, but once the information is in the system is takes less than 30 minutes a day to update, costs, labor, financial, etc. But it takes a lot of work in the beginning. #### Reasons for choosing Restaurant Systems Pro This was the only company we looked at. It was the first and it will always be first with me. We will never change. #### Vendor response Congrats to you for doing the work it takes! Replied August 2020 --- ### Restaurant Systems Pro - They live to serve you well. - Overall rating: 5/5 - Reviewer: Stef F. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered I'm completely amazed and satisfied with the overall attention to detail and the dedication given towards supporting me as a part of the team. They truly want to see my business grow. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about this software is the level of care and attention given to the needs of this that work in the restaurant business. They get it. And they get it done. #### Cons The only problem I had while on-boarding with RSP was the inability to sync with Square POS. This ended up being an issue with Square as opposed to a fault the RSP software. --- ### WELL worth the money! - Overall rating: 5/5 - Reviewer: Tom M. - Verified reviewer: Yes - Industry: Restaurants - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered EXCELLENT! We have used their services for over 10 years and plan on using for at least 10 more. Always there for their clients. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This product is invaluable in making our restaurant profitable. Not only the software, but the support that goes with it. Always willing to help. Always good advice. Everyone in the company treats us like we are their only client. #### Cons Can be a little clumbsy at times. It does make us work, but the work is well worth it. #### Vendor response Tom, thank you so much for the review. I know Britney will be happy and I'll make sure she sees it. Replied July 2022 --- ### A true system for a restaurant pro - Overall rating: 5/5 - Reviewer: Anthony J. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered I confidently recommend this software to any restaurant owner. The value is huge! The software requires discipline, which holds you accountable, which eventually makes you money. The customer service is the gold standard...no software company can compare to what the staff at RSP does. They are truly hospitable mirroring the industry they support. From the top down, the RSP staff is there to help and guide you with anything you need. All the data is centrally located (you don't need a bunch of excel sheets)...inventory, budget, COGS, labor, recipe costing cards, purchase orders, invoice log and all the analytics to go with it. Plus, all of this at a few clicks of a button. If you own a restaurant, you must purchase this software too. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The data collected, the systematic approach to a business that is constantly moving and evolving. The accountability for the staff and the central location for all information. #### Cons I would like the scheduling software interface to be easier to use for line level employees. #### Reasons for choosing Restaurant Systems Pro The level of connection, care and customer service...no one does it better. --- ### Excellent help method for a healthy business - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Not finding negative points in it as a user #### Cons Extra critical investment that makes running business smoother #### Vendor response Thank you so much for taking the time to make a review. We are always working hard to serve the restaurant industry at the highest level and your feedback is very important to us. Replied January 2022 --- ### RSP Review - Overall rating: 5/5 - Reviewer: Steven J. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with restaurant systems pro has been good. The integration with our POS is not the best but its a nice feature to have. I would advocate any business to use RSP. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I was able to start working with Spud Monkey's Bar and Grill and could immediately make an impact as a new manager. All of the recipe costing, scheduling, P&L, and forecasting was in one location. #### Cons I wish the system had a better communication portal. Right now it's great at sending out a message but without being able to reply to specific messages it makes it hard when you have several people on one message. #### Vendor response Steven, Thank you for your review, it is really kind and we are always striving to improve. Your review is really helpful. Here to serve you well! Replied September 2020 --- ### RSP Review - Overall rating: 5/5 - Reviewer: Mary M. - Verified reviewer: Yes - Industry: Restaurants - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great people!!!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Cuts back on end of the month reporting and inventory. We are able to know our food cost and prime cost weekly and make adjustments without having to wait till the end of the month. I can be anywhere in the world and know what is going in all three of my restaurants. #### Cons I would love to see a catering software feature such at Total Party Planner or Caterease. I would also like an onboarding program similar to Career Plug. This way all of my info is in one place. #### Vendor response Thank you so much! We will always be working to be better everyday and your feedback helps so much! Replied August 2020 --- ### Awesome program - Overall rating: 5/5 - Reviewer: Andrea B. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great customer service. Always there to answer questions...even after 2 years they still answer the same questions we asked two years ago. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This program does just about everything except wash the dishes and cut checks. Great budget tool. P&Ls, COG reports, time sheets and so much more. Inventory is so simple #### Cons Not a fan of the budget but it is workable #### Reasons for choosing Restaurant Systems Pro Sysco assisting with payment #### Vendor response Thank you for your review, we always striving to improve and find better ways to serve you well! Replied September 2020 --- ### RSP Review by Agape BBQ - Overall rating: 5/5 - Reviewer: Lonnie W. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered We use both RSP for restaurant management and bookkeeping. Both teams have been incredibly supportive during onboarding. The investment was a challenge for a new restaurant but will pay signficant dividends as we utilize the methodology. Integrating bookkeeping has been extremely beneficial due to the restaurant insight the team has. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We are still in the process of fully implementing the software. However, it is already providing the owners with significant insight into our restaurant operations, inventory, cost, and profit. Focus on the budget is helping to establish a goal that we are managing to. The support team has been amazing and responsive. #### Cons So far, the software has met all of our business needs. We are yet to fully realize the value and explore all of the functionality. The setup time is signficant but necessary and the onboarding team has been there to support us. The invoice upload feature is not as simple as Dext but sufficient. --- ### RSP - Overall rating: 5/5 - Reviewer: Jacob D. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has made complete turnaround of how you are able to make your restaurant profitable and run effectively. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love being able to use the automatic pars feature for ordering. The ease and accuracy of the calculations and ability to control spending and inventory levels. #### Cons Some of the updates alter information. Almost like it uses an older back up of the database. --- ### Nothing else like it anywhere! - Overall rating: 5/5 - Reviewer: Sandy K. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent hands on customer service and attention to detail #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's the complete package for recipe costing, labor, inventory, purchases, daily employee logs ... everything needed to run an efficient food company. #### Cons Sometimes a little repetitious in getting a task done. #### Vendor response Thank you so much! Replied August 2020 --- ### Easy Accessible Features - Overall rating: 5/5 - Reviewer: Crecentia Sibongile D. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered I have not have any bad experience using the system. It's top class A. I would recommend all other restaurants or companies to use it. Fantastic. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Privacy of staff using their own codes makes it easier and it's accelerated integration that gives staff to be able to perform better at their task. #### Cons The features are the best for me personally. Especially if the client waiting. Its clear and straight guide. We can be able to separate certain information and save it on a different location or folders. --- ### Definitely helpful!! - Overall rating: 5/5 - Reviewer: Jessica M. - Verified reviewer: Yes - Industry: Restaurants - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love having access to everything at my fingertips. I can check and adjust schedules even when I'm not at work. I can check recipes and food cost on any menu item! Invoicing is much easier on RSP than other programs I have used! The customer service is top notch. You can email, watch videos or call and speak with a live person! I highly recommend RSP to anyone running a business! Extra hands and eyes is what every business owner needs! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This has every feature you could need to run a busy restaurant. It is user friendly and the customer support team is always there to help when you need assistance! #### Cons It does take a little practice to get comfortable with the system but there is always customer support to help out when needed! #### Vendor response Thank you for your review, It was very kind of you! Replied August 2020 --- ### Niffer’s Place - Overall rating: 5/5 - Reviewer: Amber S. - Verified reviewer: Yes - Industry: Restaurants - Company size: 51-200 employees - Product usage: Used other for less than 2 years - Reviewed: August 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. How to manage and ways to help staff members. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and helpful in day to day use in the restaurant business. #### Cons I have no cons to this software. I enjoy using it. #### Vendor response Thank you so much Amber!! We are really working hard to serve you well!! Replied August 2020 --- ### The Game-Changer for Restaurant Management - Overall rating: 4/5 - Reviewer: Khatibur R. - Verified reviewer: Yes - Industry: Restaurants - Company size: 10000+ employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It keep all the track of daily expenses, Inventory cost, and all other service cost which helps us make more efficient budgeting. The user interface is very friendly and very easy to understand. Customer service is very responsive calling over call or email there is someone ready to assist our teams. #### Cons It take time to get used to the tools. It has big learning curve, It take time to get familiar with tools for new user. We as Yum as big organization it takes time to fully setup the system in our organization. Sometime i have seen the software get timeout. --- ### RSP is great for us!!!!! - Overall rating: 5/5 - Reviewer: paul g. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have been using RSP since 2015 The team at RSP were great in helping us get set up and running. We use it everyday tracking orders and schedules, manager logs, looking back at histories for big events weather its purchasing or how the day went. looking at the weekly prime cost number to see where we are at to know how the month is progressing. #### Cons I really don't have any I like the way it's all integrated together #### Reasons for switching to Restaurant Systems Pro It was just the best of all world in one product instead of paying all three --- ### Game Changer! - Overall rating: 5/5 - Reviewer: Nathan N. - Verified reviewer: Yes - Industry: Restaurants - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The overall experience has been nothing professional and efficient. The relationship between our company and Restaurant System Pro feels like a true partnership. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about Restaurant System Pro is the ease of implementation. The interface is clear and concise. The customer service and tech teams are very responsive and are available when needed. Cloud base so that information can accessed anywhere and anytime. The ability to calculate COGS and labor costs within a few keystrokes is a GAME CHANGER! #### Cons The system is very close to perfect. If there are any issues, their support teams are a phone call, live chat, or email away! Personally, I have never used the live chat function. I prefer to speak to a person, and I enjoy talking to [SENSITIVE CONTENT HIDDEN]!! #### Reasons for switching to Restaurant Systems Pro We made a switch after a year of being unable to pull accurate financial data. R365's customer support and tech support teams were not responsive. Support was only via email and typically a delay of 24 hours before a response was received. #### Vendor response Thank you so much for your review! We are always striving to serve you at the highest level. Replied August 2020 --- ### If you are an independent restaurant and do not have use this program, keep throwing away cash. - Overall rating: 5/5 - Reviewer: Zach H. - Verified reviewer: Yes - Industry: Restaurants - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have dropped several other programs we were using for various things as Restaurant Systems Pro has listened to our needs and incorporated them into there program. They continue to grow as we do and help us whenever we need it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have been using this program for so long I can not remember when we started. Before we started using it we where wasting time and money. Our managers now can spend more time with the customers and employees, both helping our business grow. With this system we can look at all of the numbers that matter at anytime. It is easy to teach to incoming managers. With the addition of the apps for smart phones or tablets, it has saved even more time. I have recommended this to several independents as they were just "winging it" and had no idea what their true numbers were. The bottom line is if you want to lower your prime cost, the software and the staff are committed to helping you. #### Cons The time it takes to set it up the first time. Yet, if you have multiple units like we do, setting up the others are a breeze. It is still worth it in the long run. Having everything under one program. --- ### Restraunt systems pro is a easy to use and helpful tool that i use daily - Overall rating: 5/5 - Reviewer: Wyatt D. - Verified reviewer: Yes - Industry: Restaurants - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered ive had only positive experiences with restraunt systems pro #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros I really enjoy that they have a team of people who i can get ahold of whenever there is any issue, their team is not like the usual customer support and troubleshooting they always have answers and they have experience in the industry. i feel as though i can trust their advice and if i ever have an issue they are always helpful. #### Cons theres not much i can say about cons to this software its very detailed and you can keep track of all your products and costs through this system as well as scheduling and labor. #### Vendor response Thank you so much for taking the time to review. We are grateful for you! Replied July 2022 --- ### Worth Every Penny - Overall rating: 5/5 - Reviewer: Joshua K. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It took a while to do the initial setup, but once I did it was worth every penny and every minute spent. In the first year alone, I saved over $30,000 on doing a menu analysis, and finally, FINNALLY, had positive cash flow from budgeting and menu pricing. In the long run I've also saved on time. Features such as scheduling, inventory and purchasing systems have saved me on texts/calls to employees and streamlined supply orders. I wish they would add more POS systems to integration, but other than that it's fantastic. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software changed my life. My restaurant is more profitable and streamlined thanks to RSP. #### Cons It looks a little outdated, but it's very fuctional. ## More reviews [Next reviews](https://www.softwareadvice.com/retail/restaurant-systems-pro-profile/reviews/?page=2) --- Restaurant Systems Pro Reviews, Pros and Cons - 2026 Software Advice