Xero Software


 

Established in 2006, Xero is a web-based accounting system designed for small and growing businesses. Xero connects small businesses with their trusted advisors and provides business owners with instant visibility of their financial position.

As a web-based solution, Xero can be accessed from any device with an active Internet connection. With Xero's robust accounting features, small businesses can view their cash flows, transactions and account details from any location. Bank transactions are all automatically imported and coded. Online bill pay helps keep track of spending and stay on top of bills due, improving relationships with the vendors that provide critical business materials.

With Xero, personal expenses can also be managed with mobile review and approval of each receipt. Xero offers unlimited user support and integration with a variety of systems, including ADP, Bill.com and Vend. The solution comes with 30-days free trial period for product testing and feature evaluation.

 

Xero - Dashboard
 
  • Xero - Dashboard
    Dashboard
  • Xero - Personal dashboard
    Personal dashboard
  • Xero - Bank reconciliation
    Bank reconciliation
  • Xero - Bank account management
    Bank account management
  • Xero - Payroll overview
    Payroll overview
  • Xero - Inventory management
    Inventory management
  • Xero - Multi-device accessibility
    Multi-device accessibility
Supported Operating System(s):
Mac OS, Linux, Unix, Web browser (OS agnostic), Windows 8

1,298 Reviews of Xero

 

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Software Advice Reviews (166)
More Reviews (1,132)

Showing 1-20 of 166

Alastair from Alastair McColl & Associates Ltd
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Xero helps me save time and money running my business

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I like that the bank feeds are easy to set up, and to manage and code transactions. Invoicing features are professional looking and functional. It is helpful that Xero can integrate with other software like Expensify.

Cons

The only small issue i don't like is the delay in transactions appearing in Xero after making a purchase using your bank card etc.

Review Source
 
 

TAREK from CedarLand Investments LLC
Specialty: Construction / Contracting
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

If used to QB may not be for you

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I've used xero accounting software for a short while. I loved the idea of the simplicity of accounting.

Cons

If you are Quickbooks online user it is a bit to much of a headache switching over to xero, and did'nt want to mess with it

Review Source
 
 

Aaron from James and James
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

It's a great way to get into paperless accounting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Very user-friendly, doesn't require much training, and any training you need is widely available. Great integration functionality, although it relies heavily on bolt-ons and integrations.

Cons

The core product is very very basic, it does the job, however it could easily see many improvements. These improvements are translated into bolt-ons and additional integrations at an extra cost.

Review Source
 
 

Suresh from Yaazh
Specialty: Education
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Accounting made easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

user-friendly, All option included, easy to customize. tax options are flexible, all currency option

Cons

High pricing, limitation of no of invoice, quote and other option in the early, design customization of templates

Review Source
 
 

Lee from PowerfulPoints Pty Ltd
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Beautiful business my a...

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Steer away from this unless you want the most basic accounting system that lacks functionality you see in every other system.

Pros

Its a relatively simple interface, reasonably fast for a system f so many users. Simple & convenient Ban Rec funtion.

Cons

Where do I start? The reports are basic and there is no report writer. Then, when you get a report, it writes it in exactly the opposite format that every other accounting system. (It starts at the newest and moves right to the oldest.)

You can only have 1 contact and address per account and only 1 delivery address so if you have multiple contacts in a client, forget it. It updates all previous invoices to that contact if you change the contact, which is a straight breach of the GST rules in Australia. (There have been 500+ request to fix this over 5 years and nothing has happened.)

The biggest complaint is a total lack of focus on customer requests and a just trying to flog the product to bookkeepers & accountants who then on-sell it.

Review Source
 
 

Kim from Accounting
Specialty: Maintenance / Field Service
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Where is the support for this program

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Not much to like to like about this product at all. Payroll is so behind the eight ball compared to other programs and having to use other programs in conjunction with Xero is eapensive.

Cons

The lack of support is unbelievable. For the amount they charge you, you would think they would have some sort of telephone support. If this was my company I would not use Xero ever.

Review Source
 
 

Jenaette from Shore To Shore Seafoods
Specialty: Food / Beverage
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

No support unless you are very computer savvy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Xero lives in the clouds. They do not realise that some of their clients may need real help from a person on the phone sometimes. Too many options on the help site,gets confusing unless you have several hours to browse. Still no return call after 14 hours!

Pros

Great for invoicing,got support when we first signed up, but not now,like to suck the money out of our account monthly

Cons

Trying to get support in urgent difficult situations expect to wait 2 to 9 hours ,tried to contact twice by email. Cannot run a business with so much downtime trying to contact them

Review Source
 
 

Bruce from Growth Strategy
Specialty: Advertising
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Comparable to most other cloud accounting software, nothing special

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Support is vital with cloud accounting software, you shouldn't have to wait for a month to resolve simple queries or send simple invoices

Pros

Integrates with lots of 3rd party apps and zapier to streamline workflows and automation, but nothing most webhooks couldn't do.

Cons

Really bad support. Support wont respond for up to 30 days and they'll continue to bill for an additional 30 days after your cancellation, which is unheard of in the age of saas.

Review Source
 
 

Peter from Crown Marine Seats Limited
Specialty: Engineering
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Migrating should not be so hard

Ease-of-use

Functionality

Product Quality

Customer Support

Still searching for a credible alternative to Sage.

Pros

Cannot register so I've no idea what the pros would be. Xero promises a lot. Is that a 'pro'? It promises a lot?

Cons

No telephone contact. Cannot migrate our accounts even using their 'movemybooks'. Dreadfully painful process

Review Source
 
 

Balinda from Ken Stokes
Specialty: Auto Dealership
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

No telephone support.dont reply on the email which is saying 24/7

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Please add telephone support and make it easier and quicker for the customers
Thanks

Pros

Easy to use if you know how,if you don’t you have to wait for long time for their reply.
its terrible without telephone support

Cons

Payroll I have found very interesting and easy to use
But also I had a problem which I couldn’t post the pay run was waiting for 3 weeks Xero support to fix it
When they call me we solved the problem for les than 3 minuets

Review Source
 
 

David from Ambush Civil Pty Ltd
Specialty: Construction / Contracting
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Good product, poorly supported

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Simple to use, many tasks automated. Keeps tracks of invoices, graphs cash flow, live banks feeds allow up to date profit and loss statements.

Cons

Customer support is poor. Emails response only, eight hours ish. During this 2 step authentification process I have been locked out of xero. Cannot process invoices, make payments nor call anyone to for help. My accountant's Xero account manager wont answer the phone, meanwhile Ive been unable to access my accounts for three days. Have no choice but to use another provider and start again.

Review Source
 
 

Olesya from Lincoln School PTA
Specialty: Non-Profit
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Know you needs before you sign up

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to set up and unique data visiualizaion. You can easily modify the chart of accounts to fit your reporting needs.

Cons

My bank was not on the list of banks that could be set up for a life feed. My bank statement did not match the upload template.

Review Source
 
 

Kevin from Decent Juice Co.
Specialty: Distribution
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

They're getting close..

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Great alternative to Quickbooks with similar features and easy accounting tools for small business to use.

Cons

Using 3rd party connection to communicate with banks, which seems a little scary. Had issues connecting with Chase and not too many integration options with other programs.

Review Source
 
 

Whitney from Breaking Dawn Marketing & Advertising, Inc.
Specialty: Marketing Services
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

The overall software was not bad, it just did not fit my needs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

More invoice payment options. Payment options that would process things a bit faster, would be great!

Pros

Payroll for both contractors and employees. There were a ton of integrations. Invoicing feature was easy for review and sending to the client.

Cons

Xero did not have integration for softwares that I preferred to use, such as hubstaff. All of the integration options are great, but I would rather Xero have those functionalities themselves, for the most part. I prefer not have a thousand logins for the backend of my business. It is very frustrating, considering I have to keep up with enough as is.

Review Source
 
 

Andrea from Alex Horner Plastering
Specialty: Healthcare / Social Services
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Xero, after one months of use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Although I'm in my first months using Xero I'm still trying to find my way around. But that's fairly straight forward. Today I figured out how to reconcile if the invoice or credit note is not showing on the right side of the screen. But its almost self explanatory and I figured it out quite quick. Because its cloud based our accountant can log in anytime they want to check the progress or amend errors.

Pros

Everybody is saying its easier and quicker to use than Sage and that seems to be the case. Cloud based, I can work where ever I want!

Cons

What happens if my internet is down or running slow? It took over 10 days for Xero to set the bank reconciliation up, therefore there were 10 days missing which we had to put on manually.

Review Source
 
 

Rowena from Media Company
Specialty: Advertising
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Great step up for a small company

Ease-of-use

Functionality

Product Quality

Customer Support

Very good product, highly recommend

Pros

For a small company, I've found that freelance bookkeepers are using Xero as standard. We have it synced with our Chargify payment portal to allow easy creation of invoices and new contacts. It is easy to follow along with our bookkeeper to correct and reconcile any payments. It's been a great step up in growing a small company

Cons

I don't have administrative access, just viewing access, so I can't comment on that end. But functionality for our purposes is very good. Occasionally it takes some time for payments to show up in the system, but this would be like a few hours at most.

Review Source
 
 

Sonia from Shorelands Group
Specialty: Transportation
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Xero everyday use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Good program for small business but not for medium onwards

Pros

Basic payroll is easy and direct filing of tax documents is great.
Easy to do the basic accounts functions

Cons

Easily generates duplicate contacts.
Reports defaults are terrible and not enough scope.
Payroll time sheet function is tedious and not efficient

Review Source
 
 

Moshe from Wintec Point of Sale Systems
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Great for basic accounts managment

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Easy to learn and intuitive.
Plenty of guides online if you need to check how to do specific things

Cons

I know it is not meant for that purpose but if we could have a good serial numbers support we could have used it for basic stock management as well

Review Source
 
 

Kevin from Vapeco
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Shady Bank Connection for Chase / JP Morgan

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Beautiful and simple platform and UX. Easy to invoice, manage inventory, etc. No frills, just exactly what you need from an accounting software.

Cons

Had issues with connecting Chase bank account. Was informed they use a third party service to facilitate the Chase connection, which did not make me feel comfortable. Xero should handle this themselves. Stayed with Quickbooks.

Review Source
 
 

Nabeelah from CFOHire
Specialty: Accounting / CPA
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Making software functional and pretty

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Xero possibly has the best customer service of all, this is where they are really winning.
Xero has tons of free quality content and videos with tips and training for business owners and accountants alike.
They organise regular meet ups where you can discuss issues and opportunities with your peers.
Being apart of the Xero family makes me feel like i am in the "cool club" in high school, only we're cool nerds.
If you are the less-bookish accountant and the more customer-oriented fun accountant then this is definitely your type of software.

Cons

Difficult to get older clients who are used to invoice books and cheque books to switch over to cloud accounting. (con not exclusive to Xero)
If you are switching over from another cloud system, it can take a few hours to get used to the software/app's functions.

Review Source
 
 
 
Showing 1-20 of 1,132

Kelly from Kelly Christian and Company
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Xero is my accounting software of choice for all my clients

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Xero, along with several add-ons have allowed me to realize my dream of having and growing my business while having the location freedom to travel and escape from the Canadian winters!

It has also allowed me to grow my business to serving clients all across Canada and the USA which is something that would dnot have been possible using the software and business model I had previously.

Pros

I love that it is a fully functional accounting package that is cloud-based. It allows me and my clients to work from anywhere and still keep our numbers and business running smoothly. Since my business focuses mainly on Entrepreneurs running businesses online the amazing suite of integrations makes thins so much "easier" for my clients on a day to day basis.

Cons

The only "con" that I have is that it is a subscription-based service and that it can be pricey for new businesses starting out. Their base packages that I have access to as an accountant are good for other types of businesses but for an online based business no matter how small, the transaction limit for the smaller packages is waaaay to small.

Review Source: Capterra
 

Eric from Giggle Sprouts
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Xero is perfect for small business owners!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Xero has allowed me to save a lot of money by not having to hire a bookkeeper to do routine accounting and reconciliation. I would definitely recommend Xero to any small business owner - it's intuitive interface is simple and everything is stored in the cloud making it easy to do accounting anywhere.

Pros

Not being an accountant by trade, Xero's easy-to-use software and intuitive bank reconciliation process is the best out there.

Cons

The initial setup and linkage of accounts to seller software is probably the most challenging. It took some trial and error to finally sort everything out, but once it did, everything worked smoothly.

Review Source: Capterra
 


October 2018

October 2018

Great accounting tool for small businesses.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I use this to run my (very) small business to run the books. Super easy to use for someone with a limited accounting background.

Cons

I can see this not having the features for more medium to large size businesses but then again not sure if they would use this in the first place..

Review Source: GetApp
 


October 2018

October 2018

A friendly accounting software.. Makes invoicing a BREEZE!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Xero has helped me heaps with invoicing and managing the cash inflows and outflows. It is a great app to have in your business's toolkit to help you concentrate on things like marketing and selling, which are obviously more important. Xero can complement the growth in recording and reporting your expenses and revenue.

Pros

Xero made invoicing clients such a cake walk. The dashboard gives me exactly an idea of who has or hans't yet paid and how many days after the due date. Manual invoicing is a nightmare and then chasing them just adds time and cost to an already cash-strapped small business owner. As an accountant and a startup owner, I like the features of Xero.

Cons

Xero's customer service could be improved.

Review Source: Capterra
 

Connor from Australian Bus & Truck Care
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Small Business' Dream

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It was a really easy way to get the job done - bookkeeping made easy!

Pros

The simplicity! All the functions are easily accessible and is very user friendly. There is more than one way to navigate through the system which makes it even easier to understand how everything works together

Cons

When making payments via credit card, the system does not always sync payments if the transaction is even a few cents off. This makes it a bit difficult to reconcile when some bills are already marked as paid, but with Small - Medium sized businesses it is very manageable

Review Source: Capterra
 

Dominik from Joyous
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

I have a degree in international business - but even if I didn't, I would understand this.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's pretty, it's fast, it spits out a plethora of reports.

Cons

It's kinda pricey and the predictive matching is still rather dumb.

Review Source: Capterra
 


October 2018

October 2018

Good Price, Basic Functionality

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Can customize features by customer
Great price
Good app

Cons

Takes a bit to get used to - learning curve
Can’t customize product pricing based on customer

Review Source: Capterra
 

Mackenzie from Outside Accounting
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Functionality, Ease of Use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Xero has allowed our firm to fully utilise technology and integrate our accounting processes with other software and apps, which allows us to expand our service offering to clients.

Pros

Xero offers many great functions which makes modern day accounting just that - modern! A big timesaver is that Xero gets the client to regularly go in and code all transactions, which is one less job for the accountant.
Xero is also very user friendly in that it is easy to quickly log in and download the latest profit and loss or balance sheet to see where the business is in real-time, instead of having to wait for the end of year accounts to be prepared.
Customer support is also excellent and very efficient. It helps that Xero lets you invite Xero support into the Xero account you are having issues with.

Cons

The payroll function is quite tricky to use, compared to other payroll services out there in the market.

Review Source: Capterra
 


October 2018

October 2018

Excellent solution for small businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Features and integrations cover most if not all small business needs; accountant access helps a lot during tax time, and the overview you get while using Xero really helps you understand your financials.

Cons

Some settings are not as intuitive as one may wish, but from what I've seen, they do improve design and the flow quite often.

Review Source: Capterra
 


October 2018

October 2018

Solid bookkeeping software for small companies

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Xero is a good bookkeeping software for small companies that allows them to easily keep track of their finances. It is easy to use, covers most types of invoices and reports and can automatically import transactions by linking to a large number of banks - this is a big time saver.

Overall, both us and our accountants are very happy with Xero.

Cons

The user interface feels outdated and the while issuing invoices is easy, the customisation options are fairly limited (for example you can only number invoices sequentially)

Review Source: Capterra
 


October 2018

October 2018

Saving so much time

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I save so much time with Xero. So pleased I switched!

Cons

Some features can be a little complicated

Review Source: Capterra
 


October 2018

October 2018

Fills a real need

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Xero definitely satisfies a much-needed niche within smaller companies. It does a good job with its core functionality.

Cons

The tool isn't a comprehensive solution, so you might need to pair it with additional capabilities from other products.

Review Source: GetApp
 

Kirsten from Self-Employed
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

A must for small businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am saving time when it comes to preparing my year end tax return, saves manual spreadsheets and having paper everywhere.
Also invoicing is a breeze! Being able to invoice directly to email and add payment ability is fab!

Pros

I like the fact that it makes your day to day accounting/book keeping so much easier and saves a LOT of time

Cons

The fact that the price has gone up recently

Review Source: Capterra
 

Michael from SparkMixer Enterprises, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Xero - A good tool for accounting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My experience is good as long as I can get connected to the bank.

Pros

Maintaining Invoicing and accounts is easy. Reconciling is a simple task.

Cons

At the time this review was written, they have not been able to connect with my bank account. They say there are problems with the service used to make the connection, but it is taking a long time to fix their problem. When trying to pull in bank info via a CSV file, I have to adjust the debits and credits into a single column so that XERO can import them. This gets time consuming.

Review Source: Capterra
 

Rachael from Food & Beverages
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Simple and Intuitive and great integrations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall I love it and it's my favourite accounts software. As it's so user friendly even non accountants can pick up basic bookkeeping quickly, but there's enough complexity and overview for formal reporting and more complex entities too.

Pros

The ease with which is links with the bank account and uses tech to predict cost allocations and bank reconciliation entries. Plus the integration with HMRC for VAT and payroll filing, and the export to google drive for reports and breakdowns saves so much time.

Cons

The user access is still my biggest complaint - its not possible to grant view only access or control what users can see outside of their very limited user types. For example you can't have employees only with PO raising access, or read only access to the sales invoices for credit control.

Review Source: Capterra
 

Charlie from Property Mine Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Xero perfect for our small business needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Love the app and how you can add receipts on the go
Great how it connects with your bank account for easy consolidation

Cons

the payroll feature doesn't exactly fit our needs, although it may have changed since i last explored it

Review Source: Capterra
 

Neema from Yes Careers
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Good enough for small businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Generally good, feedback can take a few days from the help desk.

Pros

Access to it on any device is definitely a plus

Cons

Reports are basic, preferably for smaller business not interested in too much BI

Review Source: Capterra
 


September 2018

September 2018

Simple but powerful

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

It's super simple to use, it covers everything you'd need running a UK based business, and it has integrations with all the other tools we use

Cons

The way expenses are dealt with on the backend could be improved. For users it's simple enough, but for administrators there are some annoying things. For example, all expenses are dated the date they're submitted rather than the date they were incurred.

Review Source: GetApp
 

Landon from Landon Davidson Designs
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Business Backend

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Great software tool to manage most of your business database and spreadsheet needs

Cons

Small learning curve as there are a ton of uses for xero.

Review Source: Capterra
 

Ben from Leisure, Travel & Tourism
Number of employees: 1 employee Employees number: 1 employee

September 2018

September 2018

Perfect for a small business

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

As a small business we don't need something as big as Quickbooks. Xero is perfect for us.

Cons

You sacrifice some of the features one would get with Quickbooks, but really that's not a problem for me.

Review Source: Capterra