All ExtraaEdge Reviews

1-25 of 89 Reviews

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Kishor

Education Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2023

Mentorbeep Team Review

Good

PROS

I like the feature where when I assign leads to counsellor then as per assignment rule the email communication goes automatically to the students through drip marketing.

CONS

I would like Extraaedge to give us the permission to customise report according to my requirements

Reason for choosing ExtraaEdge

Cheap & relaible

Vendor Response

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you. Your feedback inspires us to improve and delight our customers, with the goal of adding value to your admissions process. Thank you for choosing ExtraaEdge!

Replied August 2023

Kalpesh

Education Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

A Friendly friend for Admission Counselor.

Overall its the smooth and neat experience in terms of UI, Actions made and the response from EE team was quick for any query at anytime.

PROS

There are many aspects to like EE but mostly I like User friendly UI and the pop up message that reminds your follow-up.

CONS

Its fully equipped with the features but some time it5 may get an delayed actions while uploading leads.

Reason for choosing ExtraaEdge

As mentioned it has many for features cant list down few ,fully equipped with the features, easy for handling. And mostly the team that resolves the doubts within no time.

Vendor Response

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you. Your feedback inspires us to improve and delight our customers, with the goal of adding value to your admissions process. Thank you for choosing ExtraaEdge!

Replied August 2023

Jomy

Education Management, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed November 2021

Overall Experience

Some of the features needed manual intervention which should be fully automised

PROS

Implementation was smooth , more value add features to be added . Service Support was excellent.

CONS

Graphic User Interface , Excel Download data format

Reasons for switching to ExtraaEdge

We wanted a back up CRM

Vendor Response

Your happiness is our number one priority! We apologize that our service did not meet your expectations. We set a high standard for ourselves and are truly sorry to hear that some expectations didn't align during our business. You can reach out to us via email: support@theextraaedge.com, and we would be happy to discuss the issue at your earliest convenience.

Replied December 2021

Ritu

E-Learning, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Efficiency & Impact

My overall experience with ExtraaEdge has been positive. It provided valuable tools to streamline our admissions processes and gain insights into our data. While there were some initial challenges, the benefits of the system far outweighed any issues, resulting in improved efficiency and decision-making within our institution."

PROS

What I found most appealing about ExtraaEdge was its user-friendly interface and comprehensive features. It made managing our admissions processes a breeze, and the analytics tools provided invaluable insights for data-driven decision-making."

CONS

My primary concern with ExtraaEdge was that the learning curve for new users could be steep, and it took some time for our team to become fully proficient with the system. Additionally, we encountered occasional technical glitches that temporarily disrupted our workflow."

Anju

Education Management, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

Customizable educational CRM with good customer support

PROS

EE allows decent level of customization as per our needs and has a good customer support team.

CONS

At times there are limitations in implementing some of the new requirements and reports.

Vendor Response

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you. Your feedback inspires us to improve and delight our customers, with the goal of adding value to your admissions process. Thank you for choosing ExtraaEdge!

Replied July 2023

Mahathi

Education Management, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

A good choice of CRM for efficient lead management

A valuable tool for streamlined business operations & sales tracking.Overall a good product.

PROS

Its user-friendly interface provides essential tools for organising leads, tracking interactions, generating reports and customisable features.

CONS

Initial learning curve for beginners. Nonetheless the ExtraaEdge team supports with sufficient training.

Vendor Response

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you. Your feedback inspires us to improve and delight our customers, with the goal of adding value to your admissions process. Thank you for choosing ExtraaEdge!

Replied July 2023

Ankit

Education Management, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Experience with extraedge crm portal.

It is nice experience using extraedge so far and I hope this will be forever. I would recommend this software to alm the educational institute.

PROS

The safe and sturdy built and the ease of handling is the two main qualities I like the most of the extraedge.

CONS

I haven't found any issue with the extraedge software so far.

Vendor Response

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you. Your feedback inspires us to improve and delight our customers, with the goal of adding value to your admissions process. Thank you for choosing ExtraaEdge!

Replied September 2023

User Profile

Ratna

Verified reviewer

Education Management, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2023

the data driven CRM

PROS

Overall package!! Love the team spirit . For any institution or university, today a CRM is needed by default. University marketers bring in so much of value in the data driven CRM and its use in communication

CONS

Nothing can be called as least . Whatever they go is above average

Vendor Response

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you. Your feedback inspires us to improve and delight our customers, with the goal of adding value to your admissions process. Thank you for choosing ExtraaEdge!

Replied September 2023

User Profile

Gaurav

Verified reviewer

Education Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed September 2023

ExtraaEdge lead management system review

By using ExtraaEdge we are managing lead very easily. It helps us to manage admission very easily.

PROS

It's very easy to use and it's very power full tool to communicate or connect with prospect lead. Support from team.

CONS

Report part should be improved.Excel data download should be in template as per our requirement or selected filled data download option should be there.

Santhosh

Education Management, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Extraaedge

Nice

PROS

ExtraaEdge aims to simplify and optimize the admissions process for educational institutions, helping them attract and convert more prospective students. It provides tools and insights to enhance the efficiency and effectiveness of marketing and admissions teams.

CONS

none, not experienced any of such issues, the team helped in resolving all the queries on time.

Reason for choosing ExtraaEdge

Reference

Vendor Response

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you. Your feedback inspires us to improve and delight our customers, with the goal of adding value to your admissions process. Thank you for choosing ExtraaEdge!

Replied July 2023

Divya

Education Management, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2019

Fast application

Extraaedge is very good software i liked this software we can filter the data and it will show re-enquired student details also overall it is very good software.

PROS

we can send messages and email at one time for minimum 5000 customers and we can send wats up messages also .

CONS

Follow up notifications and while we are doing follow up it is showing time and date so i liked this feature in this software.

Vendor Response

Thank you so much for your kind words, ma'am. We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you. Your feedback inspires us to improve and delight our customers, with the goal of adding value to your admissions process. Thank you for choosing ExtraaEdge.

Replied November 2021

Aruna

Education Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2019

User Friendly Tool

It has been a lovely experience withthissoftware as it is apart of my day to day activity now

PROS

Helps hold every detailing information possible in a key control, Is offcourse a useer friendly tool

CONS

May be could have scrutanised more on the detailing of information available , Heavy data storage most of the time hangs

Vendor Response

Thank you so much for your kind words, ma'am. We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you. Your feedback inspires us to improve and delight our customers, with the goal of adding value to your admissions process. Thank you for choosing ExtraaEdge.

Replied November 2021

Dr Shakti

Education Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed November 2021

Extraaedge Required??

PROS

Easy to operate. Easy to switch between Tabs.

CONS

Software is slow most of times. Some features are of no use. Only few filter options are available while entering lead many options are available. After enrolling lead the lead again shifts to application form tab.

Vendor Response

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you. Your feedback inspires us to improve and delight our customers, with the goal of adding value to your admissions process. Thank you for choosing ExtraaEdge.

Replied November 2021

Venkat

Education Management, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Best CRM for education industry

PROS

The entire journey from onboarding and going live was seamless and most importantly, the CRM is user friendly and ensures there is zero lead leakage. Customer support has been fantastic and kudos to the entire team of EE. All features in the CRM has been top notch and definitely the best CRM for the education industry.

CONS

Cannot really think of any disadvantages

Vendor Response

Thank you for your exceptional review and 5-star rating! Thank you isn't really enough to express our gratitude for your kind words. We're thrilled to hear that you had a positive experience with ExtraaEdge. We appreciate you taking the time to share your story with us. Your feedback motivates us to improve our customer experience in order to enhance the value of your admissions process. We hope you will consider referring us to your industry friends. Thank you for choosing ExtraaEdge.

Replied November 2021

Shruti

Design, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Awesome

Good

PROS

It is easy software to use, found very helpful in doing follow ups and daily sales track

CONS

There are alot of info is given, want it to be more user friendly

Vendor Response

Thank you for your exceptional review and 5-star rating! Thank you isn't really enough to express our gratitude for your kind words. We're thrilled to hear that you had a positive experience with ExtraaEdge. We appreciate you taking the time to share your story with us. Your feedback motivates us to improve our customer experience in order to enhance the value of your admissions process. We hope you will consider referring us to your industry friends. Thank you for choosing ExtraaEdge.

Replied November 2021

Anjil

Education Management, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2021

Extraaedge working analysis

PROS

Easy UI & customizable for the Customers need support is good

CONS

some developments sometimes affect the existing integrations or use

Vendor Response

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you. Your feedback inspires us to improve and delight our customers, with the goal of adding value to your admissions process. Thank you for choosing ExtraaEdge.

Replied December 2021

Deepa

Education Management, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

this is best app

PROS

This saves time, everything can be set and there is no change to forget :)

Vendor Response

Thank you for your exceptional review and 5-star rating! Thank you isn't really enough to express our gratitude for your kind words. We're thrilled to hear that you had a positive experience with ExtraaEdge. We appreciate you taking the time to share your story with us. Your feedback motivates us to improve our customer experience in order to enhance the value of your admissions process. We hope you will consider referring us to your industry friends. Thank you for choosing ExtraaEdge.

Replied November 2021

Santosh

Education Management, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Very Good CRM towards Lead Generation till Analytics

Excellent

PROS

Easy to implement & use. Lead tracking is Super & so as the Analytics. Also, Mobile CRM is good too.

CONS

No real disadvantage one can think off. All going Good.

Vendor Response

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you. Your feedback inspires us to improve and delight our customers, with the goal of adding value to your admissions process. Thank you for choosing ExtraaEdge!

Replied August 2023

Raj

Marketing and Advertising, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2021

EE is on way to become a robust marketing tool

Both product & cs team are very supportive

PROS

User-level customization, easy admin backend to drive marketing campaign, monitor leads, & create a robust system of lead management

CONS

PowerBI as a report tool & the mobile app to some extent

Reason for choosing ExtraaEdge

To achieve cost-friendly customizable product

Vendor Response

Thank you so much sir for providing your valuable feedback to ExtraaEdge. Your review inspires us to improve and delight our customers, with the goal of adding value to your admissions process.

Replied November 2021

Vidya

Education Management, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2021

Feedback on etraaedge

It was neutral

PROS

The lead manager is good. It helps us in tracking the leads easily

CONS

The reporting structure fields. Required field are not available properly.

Vendor Response

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you. Your feedback inspires us to improve and delight our customers, with the goal of adding value to your admissions process. Thank you for choosing ExtraaEdge.

Replied December 2021

Devashish

Education Management, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Extraedge review

We are using it as a CRM with Allen overseas and its working fine .

PROS

Its simple to use and give us a good experience in handling data

CONS

Its not network friendly, but is still a good catch

Vendor Response

Thank you for your exceptional review and 5-star rating! Thank you isn't really enough to express our gratitude for your kind words. We're thrilled to hear that you had a positive experience with ExtraaEdge. We appreciate you taking the time to share your story with us. Your feedback motivates us to improve our customer experience in order to enhance the value of your admissions process. We hope you will consider referring us to your industry friends. Thank you for choosing ExtraaEdge.

Replied January 2022

Vikas

Education Management, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed December 2021

Good Software for Lead Management

Good

PROS

In this Software Lead Tracking is a Major and Important Option for any business

CONS

Nothing, i think extra edge will be complete software.

Vendor Response

Thank you for your exceptional review and 5-star rating! Thank you isn't really enough to express our gratitude for your kind words. We're thrilled to hear that you had a positive experience with ExtraaEdge. We appreciate you taking the time to share your story with us. Your feedback motivates us to improve our customer experience in order to enhance the value of your admissions process. We hope you will consider referring us to your industry friends. Thank you for choosing ExtraaEdge.

Replied December 2021

Girish

Education Management, 5,001-10,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2021

All the best

PROS

The level of customisation it offers. And the support team for ite quick resolutions.

CONS

Analytics and the login process where in there is no functionality to reset through OTP or first login reset

Vendor Response

Your happiness is our number one priority! We apologize that our service did not meet your expectations. We set a high standard for ourselves and are truly sorry to hear that some expectations didn't align during our business. You can reach out to us via email: support@theextraaedge.com, and we would be happy to discuss the issue at your earliest convenience.

Replied December 2021

Swapnisha

Education Management, 51-200 employees

Used daily for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed November 2019

Very helpful for keeping perfect track of work

Very Good

PROS

reminders of the future tasks and space for comments for every applicant. Differentiation of prospectus as well.

CONS

It should limit another user to access the data while editing on the same.

Vendor Response

Thank you so much for your kind words, ma'am. We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you. Your feedback inspires us to improve and delight our customers, with the goal of adding value to your admissions process. Thank you for choosing ExtraaEdge.

Replied November 2021

Mohammed

E-Learning, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed November 2021

Yes

good.

PROS

Its is very useful product.day to basis we can have a look on product

CONS

Connect to sales team. daily wise tracking

Reason for choosing ExtraaEdge

nothing

Vendor Response

Thank you so much for your kind words, sir. We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you. Your feedback inspires us to improve and delight our customers, with the goal of adding value to your admissions process. Thank you for choosing ExtraaEdge.

Replied November 2021

Showing 1 - 25 of 89 Reviews