PeopleGrove
About PeopleGrove
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Most Helpful Reviews for PeopleGrove
1 - 5 of 29 Reviews
Brian
Verified reviewer
Higher Education, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2022
Excellent Vision with Features and Service, too!
Responsiveness! PeopleGrove may not give me the answers I want every single time, but the resources they provide and the personability of their team is top notch.
PROSPeopleGrove really helped me to add consistency to my formal mentorship program.
CONSPeopleGrove, or as we call it UofSC Mentorship Hub, has been responsible for so many meaningful connections, BUT it's just another website when it comes to student users. The barriers for students to register and complete their profiles have got to be lowered. Also, getting notifications and accessing the platform need to be more convenient and engaging. The word simplication comes to mind.
Reason for choosing PeopleGrove
I was attracted to the collaborative nature of this initiative on-campus.
Vendor Response
Hi Brian! Thank you so much for taking the time to leave a review and sharing your experience with PeopleGrove. We're glad to hear it's helped to add consistency to your formal mentorship program. If you're up for it, our Product team would love to connect to better understand the usability challenges you've experienced and your ideas for simplification. We've got some projects underway to make accessing the platform even easier, so hopefully that will address your concerns around convenience and engagement. Thank you again for taking the time to leave a review. We value your feedback and grow from it!
Replied September 2022
Roshandra
Verified reviewer
Non-Profit Organization Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed September 2022
PeopleGrove Platform helps build students Social Capitol and Create and Ecosystem of Support
It has been a great experience overall, everyone is also very helpful and it is a great product with the potential to become great!
PROSThe ability to network and connect students with hundreds (potentially thousands) of professionals who can build their social capitol. The ability for students to connect and learn through the art of storytelling on how to be successful after college.
CONSThere are a few functionality features that would be useful for me personally. For example: - Being able to toggle on and off admin approvals. - Shorter sign up options - More templates to help with upkeep of daily management of engagement on the platform - tailored job supports (e.g. only pulling state that I am in jobs) - integration with LinkedIn for job board - ability to easily share new job posts or events with the click of a share button that automatically makes platform users aware
Reason for choosing PeopleGrove
Easiest implementation Good Price Point Best potential for growth and engagement
Reasons for switching to PeopleGrove
Wanted to have more functionality's and a more innovative updated platform
Vendor Response
Hi Roshandra, thanks so much for taking the time to leave such a thoughtful review. We love hearing how students are building social capital with PeopleGrove! Also appreciate you sharing your feature requests. We'll pass these along to the Product team for consideration, but please know you can share these with your Customer Success Manager at any time.
Replied September 2022
Victoria
Higher Education, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed September 2022
Peoplegrove Review
Okay
PROSThe support community for administrators has been helpful.
CONSTheir reporting tools could be more relevant.
Vendor Response
Hi Victoria, thank you so much for taking the time leave a review. We appreciate your feedback and are glad to hear the support community has been helpful for you. Your feedback on reporting is timely, as we are currently working on updates to our reporting functionality. If you'd be open to meeting with our Product team, we would love to consider your insights as part of that development process. Thank you again for taking the time to share your experience and for being a PeopleGrove partner.
Replied September 2022
Dori
Verified reviewer
Higher Education, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
5 Stars for PeopleGrove
Before PeopleGrove, we were not using a centralized mentorship platform for the whole university. Colleges and units were using their own devices (often Excel documents) to match and connect students with alumni. This platform allowed for a collaboration between the Career and Leadership Development Center and the Alumni Association to help streamline these programs and provide them with a tool to connect their alumni to alumni and alumni to students in a much easier and traceable way.
PROSPeopleGrove has an easy-to-use format on both the user and admin side. We have users of all ages so it was important that they could navigate the site as much on their own as possible. We also love the analytics functionalities which provide us with a very robust picture of all our users' experiences. We worked with both our Advancement Services team and our Registrar to help ease and quicken sign on for our alumni and student users respectively. Additionally, the PG team has been very responsive and resourceful by adding new features in response to changes in higher education and nationally. For example, their response to the COVID-19 pandemic was quick and well-executed. It prompted conversations on our end that we hadn't even thought about yet.
CONSNone to note. Concerns or areas we wanted to grow or add to have always been heard and responded to by the development team.
Reason for choosing PeopleGrove
We felt the price was reasonable, the site was easy to navigate for users of all ages, and the customer service was outstanding. It fit our immediate needs but also had some room for us to grow into other future goals we had.
Katie
Higher Education, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Enhance your alumni offerings with PeopleGrove!
The customer service at PeopleGrove is top-notch, and inquiries and responded to within 24 hours. Answers to questions are specific, and examples are cited for additional context and understanding. PeopleGrove continues to develop innovative features to improve the platform, to include aesthetic updates and engineering improvements. Our choice to switch to PeopleGrove greatly advanced our department, providing better service to our growing alumni network.
PROSThe data and reporting functionality is robust, and it's user friendly! With ease, administrators can manage user accounts to include merging duplicate accounts, adding new information, and importing records.
CONSAt times, the Bulk Email tool moves processes requests slowly when sending to 25,000+ users.
Reason for choosing PeopleGrove
Our University selected PeopleGrove because the product offers the best experience for both administrator and user for a great price. The experience includes the software itself and the entire PeopleGrove team, to include its innovative leaders. We highly recommend PeopleGrove to universities and institutions looking to improve their offerings and provide a leading solution to students and alumni.
Reasons for switching to PeopleGrove
Our team was dissatisfied with both the service and product provided through our previous vendor. When switching to PeopleGrove, our department sought unmatched customer service and a more robust technology to offer alumni.