LeadDyno vs Referral Factory

RATING:

4.3

(127)

LeadDyno has 127 reviews and a rating of 4.35 / 5 stars vs Referral Factory which has 127 reviews and a rating of 4.87 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (127)
4.9 (127)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4 / 5
5 / 5
Last Review Written
April 16, 2024
June 14, 2024
Pros/Cons
  • Pros

  • I like that there was 30 days free Trial, so I can get to know more about it before I commit it.
  • We are not using all the features of this product, however, we do use it to track users and for the small number of affiliates that we have. Honestly, the service has been great.
  • Cons

  • Horrible customer service, outright ignored contacts regarding support and billing issues after getting credit card info.
  • The software has multiple errors and bugging issues. And takes a lot of time to explore whatever information I need.
Read all user reviews
  • Pros

  • Simplicity of the softwareThe friendly and helpful staffThe very reasonable price compared to where we looked before.
  • Thanks to [sensitive content hidden] she was so dedicated to ensuring our campaign was a success. Their customer service was expectional.
  • Cons

  • Customization can be difficult on the lower plans.
  • We found it hard to embed the pop up but managed to get it right in the end.
Read all user reviews
Pricing Range
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos