We live the easy of use and integration of the software.

LogicMonitor is worth every penny to have full visibility over your network.

Software is amazing, very easy to use, you can do cloud monitoring and I love it, I suggest you to go with it.

Overall things have been great. Account manager has been awesome and product has continued to improve over time.

It's confusing to go to that tab to see alerts for hosts that are in SDT and don't actually need immediate response, those and Ack'd errors could almost be their own tab.

Chat support is good and available 24/7 and we have a dedicated customer success team contact who can assist with any escalations, questions, or concerns we have.

It has been my greatest pleasure to consistently underutilized and not take advantage of the vast configuration and customization options that this software brings to the table.

Reporting needs to be built out a little more for my tastes. Tweaking DataSources, at least as an MSP can be a real pain.

Ease of use and all the pre-built data-points are awesome.

Dashboards are easily configured and look professional. LogicModule Exchange allows for community sharing of DataSources.

Support has been a god send when I've had to email or call them, they've been very helpful and quick to respond.

Support has been fantastic in helping us get things going, we were up and going within a day (vital for our already busy IT staff).

I guess they are a victim of their own success, my one and only criticism is that now the turnaround on datasources is measured in months not hours. Otherwise, they are hitting on all cylinders.

LogicMonitor is an easy to use operational monitoring platform. We were able to quickly deploy it across our entire envirorment.

Our senior network guys liked it a lot, but we found that Auvik had better integrations with other MSP tools like Autotask, was easier to learn, and came with a better billing model.

One of the best companies I have dealt with and by far the best support.

Easy to use and drill into issues, easy to add resources.

The LogicMonitor support team is also excellent and easy to reach. This is a great group of folks.

It has made training new techs a breeze due to documentation and ease of use. They are responsive to requests and open to help you help them build the product.

If a collector is offline, no data is being cached, so if it comes back online, there's a gap in the data.

Decent product at a fairly budget friendly price.

There are some nice features that help you see the various alerts whether it's the alerts tab counters (that show on the main page) or the way hosts highlight when they have alerts associated.

It's been a great experience, and as we switched from a homegrown Nagios implementation, a giant breath of fresh air.

Excellent solution to monitor the performance of applications.

Using LogicMonitor allowed us to better monitor our environment.

If they do to it what they have done to the web portal, it will be amazing.

I don't like the lack of logs, I know LM has a log filing system but it's not enabled by default and it is very hard to find.

LM has saved us a ton of money. We setup it and got it monitoring our network very easily.

For a smaller company like ours, cost is definitely a large factor and LogicMonitor was definitely a leader in this category.

Logic Monitor allows us to monitor every aspect of our customer environments. We use the connectwise integration top open and close tickets.

They are continuously improving their interface, especially their dashboards, giving us the ability to embed third party graphs (in our case some New Relic APM elements) into their layout.

The layout is brilliant and the ability to customize widgets/dashboards to how you want them for yourself and each customer is easy to use.

We thought we had a perfect network then LM showed us we had a ton of problems and we were able to fix them before they got worse.

The community forums are great and Logic Monitor actually listens to the customers and very often implements recommended improvements. Great product, Great company.

US Dollar

LogicMonitor’s SaaS-based observability and IT operations data collaboration platform helps ITOps, developers, MSPs and business leaders gain visibility into and predictability across the technologies that modern organizations depend on to deliver extraordinary employee and customer experiences. LogicMonitor seamlessly monitors everything from networks to applications to the cloud, empowering companies to focus less on troubleshooting and more on innovation. Bridge the gap between tech, teams, and IT with powerful real-time dashboards, network device configurations, full data center visibility, network scanning, and flexible alerting and reporting.

LongDescription

Data Aggregation

IT Monitoring

Forecasting

Email Monitoring

Cost Management

Customizable Reports

Internet Usage Monitoring

Access Controls/Permissions

Activity Tracking

Real-Time Monitoring

Virtual Machine Monitoring

IP Address Monitoring

Baseline Manager

Anomaly Detection

Scheduled/Automated Reports

Supply Monitoring

Event Logs

Capacity Analytics

CPU Monitoring

Self Service Portal

Remote Monitoring & Management

Bandwidth Monitoring

Uptime Reporting

Server Monitoring

Network Analysis

Simple Network Management Protocol (SNMP)

Capacity Management

Real Time Data

Performance Metrics

Availability Testing

Diagnostic Tools

FTP Monitoring

Configuration Management

Web Traffic Reporting

Real-Time Notifications

Multi-Cloud Management

Real-Time Updates

Threshold Alerts

Visual Analytics

Activity Dashboard

Alerts/Notifications

Network Monitoring

Data Visualization

Multiple Data Sources

Log Collection

Service Level Agreement (SLA) Management

Performance Analysis

Network Resource Management

Dashboard

Root Cause Analysis

Real Time Reporting

Demand Monitoring

Customizable Branding

IT Reporting

Credential Management

Log Parsing

Reporting/Analytics

Monitoring

Trend Analysis

Remote Access/Control

Remediation Management

Customizable Dashboard

Mail Server Monitoring

Data Analysis Tools

IT Asset Tracking

Performance Monitoring

Server Logs

Vulnerability Scanning

Search/Filter

Log Analysis

Data Connectors

KPI Monitoring

Single Page View

Ad hoc Reporting

For Websites

One platform, endless possibilities. LogicMonitor is a unified observability platform that includes fully-automated monitoring of infrastructure, cloud, containers, networks, servers, databases, storage, and website uptime. Log analysis and application performance monitoring are available as additional services for even more insights. Contact LogicMonitor directly for more pricing information or a 14-day free trial.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

51-200

201-500

501-1000

1000+

LogicMonitor

Live Online

Webinars

Documentation

Videos

Loom Systems' Sophie is an AIOps platform designed to help businesses improve IT operations and prevent incidents using log analytics, zero-configuration parsing, cross-applicative events correlation, and problem prediction measures. Administrators can conduct root cause analysis to identify or correlate issues and make informed decisions based on data-driven insights or recommendations in real-time.

The artificial intelligence and machine learning-enabled platform allows businesses to automate log analysis processes and reduce mean time to detect or discover (MTTD). Teams can utilize a centralized event management system to triage issues, automatically detect unknown problems and correlate relevant events into a single incident.   Additionally, it offers an anomaly detection module, which helps IT teams monitor Linux or Windows operating systems and active directories.

It integrates with several third-party applications such as AWS Kinesis, AWS EC2, AWS Cloudwatch, AWS Cloudtrail, OpenStack, Docker, LogStash, Fluentd, Impala, Elastic, Heroku and more. Pricing is available on the number of monitored instances and support is extended via live chat, FAQ, and other online measures. 

LogicMonitor vs Sophie

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons