APPSeCONNECT vs Maestro PMS

RATING:

4.7

(147)

APPSeCONNECT has 147 reviews and a rating of 4.73 / 5 stars vs Maestro PMS which has 23 reviews and a rating of 4.26 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (147)
4.3 (23)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
March 26, 2024
November 25, 2020
Pros/Cons
  • Pros

  • Software use is really easy trough APPSeConnect portal, where I can see all that I can manage. Its a very good software.
  • Relatively easy to use once you get the hang of back end admin. Has additional bi-directional feeds we hope to use in future.
  • Cons

  • There is not a great notification system when it comes to errors. I can't get real time error warnings.
  • Few things which came into issues while accessing are Drag & Drop Interface, Real Time Updates & Third Party Integration.
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  • Pros

  • The software works as promoted with many options to fit clients needs. What I am most impressed is the level of support we receive and the speed in which we receive support.
  • Great product for a larger type hotel. There are not many things I do like about this product.
  • Cons

  • Naming conventions are misleading. Navigation can be cumbersome and thee online help feature is too vague.
  • Connectivity to other programs. We have had a very difficult time finding a CRM that has two-way communication with Maestro.
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Pricing Range
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos