SuperSaaS Software


 

SuperSaaS offers a cloud-based online appointment scheduling tool suitable for businesses of all sizes. Features include integrations with existing websites and Facebook pages, reporting and analytics tools, calendar synchronization and more.

Users can customize page layouts and color schemes, branding and logos, automatic calendar sync settings, confirmation emails and text messages, waiting lists and forms. Access control options, integrated payment and credit options, vouchers and price rules can also be configured to meet user needs.

SuperSaaS is offered in various languages, and payment integrations include PayPal and Stripe. Integration modules for WordPress, Joomla and Drupal are available, and the schedule can also be used as a standalone web page. Calendar integrations include Google Calendar, Outlook and iCal.

Pricing is per user per month. A free version of the software is also available. Support is provided through an online knowledge base.  

 

SuperSaaS - Set reminders
 
  • SuperSaaS - Set reminders
    Set reminders
  • SuperSaaS - Configure pricing
    Configure pricing
  • SuperSaaS - Integrate calendar
    Integrate calendar
  • SuperSaaS - User permissions
    User permissions
  • SuperSaaS - Reporting
    Reporting
Supported Operating System(s):
Web browser (OS agnostic)

131 Reviews of SuperSaaS

Showing 1-20 of 131

 

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Gregory from Best SPort Medics
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Great program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Love it.

Pros

We throughly enjoy the ability to have our Students be able to check in and sign up for our courses. Connects hassle free to our paypal account. We can download Students and bulk email them, print class lists and so on.

Cons

Would like an easier interface then what it gives.

Review Source: Capterra
 

Fabienne from World Economic Forum
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

September 2018

September 2018

Great online scheduling tool at reasonable price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
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Support

We used SuperSaaS to allow our staff to book an appointment for our Flu Vaccination campaign

Pros

Ease of use
Multi-lingual (great point)
Reasonable cost
Responsive support

Cons

Would be great to have the ability to make a separate welcoming screen with instructions (in addition to top of schedule)
Would be great to show more than one month in the small calendar top right
Should not use IP as a base for language but OS system
Would be great to have a more visible prompt for people to add to their calendar once an appointment made

Review Source: Capterra
 

Keith from San Sebastian walking tours
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Good tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is easy to use and has good quality for the price.
The best feature is without doubt the customer service: fast, effective, and kind.

Cons

The least attractive feature is that It is self-managed in most cases.

Review Source: Capterra
 

Mindy from Barefoot Pilates Studio
Number of employees: 1 employee Employees number: 1 employee

September 2018

September 2018

My new assistant!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
Support

bookings easier

Pros

Love this software, idiot proof for Neanderthals like me!

Cons

working out how to get it onto my facebook page and website took a bit

Review Source: Capterra
 

Matt from University of New Mexico
Number of employees: 1 employee Employees number: 1 employee

September 2018

September 2018

SuperSaaS is Super!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This has been a real gold find for me. I have recommended to a number of other people. The support is awesome and very quick.

Pros

So far I have been able to create any kind of schedule to meet any needs I have. It's very customizable. I also like that I can upgrade and downgrade (or even cancel) my subscription as my needs change.

Cons

Very little. Perhaps the large number of options is a little overwhelming, but it's not hard to figure them out.

Review Source: Capterra
 

Neil from Therapy for Life
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

I found the setup simple to do, once in there's lots of configuration solutions

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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I have multiple rooms and therapist renting these rooms, it was simple to setup and once I had a play with it and got I would say very quick replies back from support pointing me in the right direction, I was all setup ready for testing.

Pros

simple front end once you get into it theres loads of things you can do

Cons

Layout /Design was a bit simple, not really a bad thing but would like to see more of a modern layout style options

Review Source: Capterra
 

Joseph from SingTone Technologies
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Simple to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The software will allow my client the ability to streamline two processes and allow me manipulate another process by using the generated report(s).

Pros

I like that it is simple to use. I actually signed up for the free version just to show a client the many options available.

Cons

I don’t like that there’s no yearly fee option and that there’s a big jump from package E to package F in price. I think there should be something in the middle.

Review Source: Capterra
 


September 2018

September 2018

EMC Scheduling Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
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Support

This software allows for scheduling of the EMC testing.

Pros

The best part of this software is that is free to start with.

Cons

The worst part of the software is that if it is used too much it costs money.

Review Source: Capterra

  Response: SuperSaaS, SuperSaaS

Date: September 2018

September 2018

 

Dear Customer,

We are sorry to hear that you find the software costly. As compared to any of our competitors we are very reasonably priced and we offer affordable solutions for all types of businesses.

We provide complete features to all our customers in even our most basic packages starting from $8 per month with access to unlimited registered users and unlimited schedules. The system grows with your requirements and business and hence, charges you for what you use.

If you have any specific issues while working with the system please feel free to reach out to us at support@supersaas.com and we will be happy to help you.

Kind Regards

Sneha Mittal
Customer Support manager
SuperSaaS

 

Christopher from CAPS INTERNATIONAL INSTITUTE S.L
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Best system ever to use !!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

Super! We have been seraching for a system that is suited to our way of working and SuperSaaS was perfect for us. When we had questions we were contacted instantly with the answers.

Pros

We are able to schedule and cancell appointments in good time. Our candidates find it easy to access to book.

Cons

There is not a confirmation email to the candidate who books an appoitment.

Review Source: Capterra

  Response: SuperSaaS, SuperSaaS

Date: September 2018

September 2018

 

Dear Chris,

Thank You for your kind review and feedback. It is indeed possible to send customized automated reminders, notifications and follow ups to your candidates via text as well as email. You can read how to set up customized email reminders here: https://www.supersaas.com/info/doc/layout/appointment_notifications.

We hope you have a great SuperSaaS experience. Once again, thank you very much for taking out the time to write a review and share your feedback with us.

Kind Regards

Sneha Mittal
Customer Support Manager
SuperSaaS

 

Geffrey from University of Waterloo
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

September 2018

September 2018

High volume short term use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We're using this app to schedule a couple thousand appointments in a short time. It's excellent for that. The customer service is the best part - ridiculously good.

Pros

I like it because it did what I needed it to do

Cons

A little more reporting functionality would be good.

Review Source: Capterra

  Response: SuperSaaS, SuperSaaS

Date: September 2018

September 2018

 

Dear Geffrey,

Thank you for taking out the time to share your review and kind feedback. We're glad you are having a great SuperSaaS experience and you loved our customer service.

Thank you for your feedback on reporting features. This is a very useful suggestion and I will pass it on to our development team.

We hope you continue to enjoy our software and in case of any questions or queries please feel free to reach out to us and we will be happy to help you.

Kind Regards

Sneha Mittal
Customer Support Manager
SuperSaaS

 

Yvonne from Professional services
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Does its job for the right price and customer service is exceptional...highly recommended.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Price seems very reasonable. Most impressive is the prompt replies of customer support. Service goes a long way. The software itself does a great job of booking tennis courts for our small club and we have rarely had any issues. The uptime has been 99.99% for us for the past couple years and the downtime was due to our own internal issues, not SuperSaaS.

Cons

The interface seems a little dated and could look more appealing or updated.

Review Source: Capterra

  Response: SuperSaaS, SuperSaaS

Date: September 2018

September 2018

 

Hi Yvonne,

Thank you for your review! We are happy to hear you are enjoying your SuperSaaS experience, particularly our customer service.

In regards, to the dated nature of the interface, I have great news! We are in the middle of building new interface options that will give SuperSaaS a more contemporary look.

If you ever need any more help with SuperSaaS settings, be sure to let us know at support@supersaas.com.

Kind Regards,

Whitney Koontz
Digital Content Marketer
SuperSaaS

 

Bob from Manly Computer Pals for Seniors
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Super SAAS for small not for profit

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Support

Using it to schedule students with tutors in a volunteer Seniors Computer Training facility

Pros

It's an online Software as a Service and available from anywhere

Cons

Price is rather ambitious for very small NFP organisations.
Inability to print out a weekly schedule for all resources, or an individual.

Review Source: Capterra

  Response: SuperSaaS, SuperSaaS

Date: September 2018

September 2018

 

Thank you for the review Bob. The ability to print the schedules has recently been added to the system. You should be able to simply select "print" in your browser while viewing the correct schedule.

 

Simon from Simon Candy School Of Guitar
Number of employees: 1 employee Employees number: 1 employee

September 2018

September 2018

Great Scheduling Software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
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Pros

SuperSaas is really easy to use and great for scheduling my guitar classes that I teach. It is also easy for my students to use when they wish to reschedule lessons. This saves me a lot of time having to do this myself and offers flexibility to my students that they really appreciate.

SuperSaas also has a lot of options regarding how you would like to set the schedule up, so there is a lot of flexibility there too.

Cons

I would like to be able to copy and paste classes when it is time to reschedule. I have to do this myself every couple of months which is a little time consuming. I understand there are different levels of subscription, but to be able to more easily set up new schedules each month. would be good.

Review Source: Capterra

  Response: SuperSaaS, SuperSaaS

Date: September 2018

September 2018

 

Dear Simon,

Thank you for taking out the time to share your review and kind feedback. We're glad you're having a great SuperSaaS experience and you are able to grow your business with SuperSaaS.

Thank you for your feedback on rescheduling classes and I will share it with our development team.

We hope you continue to enjoy our services and we can help you grow in the future. Thank you again for taking out the time to share your experience.

Kind Regards

Sneha Mittal
Customer Support Manager
SuperSaaS

 

Joseph from South Shore Club
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Supersaas for our Boat Club!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
Support

We were looking at writing our own app but Supersaas was just what we needed and has been extremely cost effective.

Pros

Very easy to work with and is just what we needed for our boat club!

Cons

Would like to see just a few more options regarding informing about changes!

Review Source: Capterra

  Response: SuperSaaS, SuperSaaS

Date: September 2018

September 2018

 

Dear Joseph,

Thank you very much for taking out the time to share your experience and kind feedback with SuperSaaS. We're glad you're having a great SuperSaaS experience and we could save you the development cost & time efforts of writing a new app for your business.

We hope you continue to enjoy our services and our software. Thank you again for sharing your feedback.

Kind Regards

Sneha Mittal
Customer Support Manager
SuperSaaS

 

Harrison from University of Richmond
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Great Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

University equipment checkout

Pros

Easy to use program that allows students to effortlessly make appointments.

Cons

I've noticed that the mobile interface is not user friendly.

Review Source: Capterra

  Response: SuperSaaS, SuperSaaS

Date: September 2018

September 2018

 

Dear Harrison,

Thank you very much for taking out the time to share your review and kind feedback with SuperSaaS. We're glad you're enjoying the effortless SuperSaaS experience to manage your appointments.

We have tried to make our product compatible with all devices and you can access the mobile version of your software by replacing www.supersaas.com in the schedule link with m.supersaas.com.

Please feel free to reach out to us in case you have any questions and we will be happy to help you. Thank you again for taking out the time to share your feedback.

Kind Regards

Sneha Mittal
Customer Support Manager
SuperSaaS

 

Nikki from Lucidcircle
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Good product simple and direct

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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SuperSaaS is a software for appointment or classes schedule with simplicity and easy and fast to edit , recommend

Pros

It is easy to edit time and slots or dulipcations.

Cons

The jumping back and forth from use, supervise . Also it looks few hours to get use to this jumping back and forth. Once get a hand on to it, it is pretty strict forwards.

For me simplicity and easy and fast to edit is priority. There are many event calenders plugins out there but some (especially WordPress build in plug in are very time consuming to use) for this you guys are way ahead. Be ware of new develop online software though such as social tailor- Tailorbrand beta software, their calenders also very user friendly and have much more attractive layout!) So knowing your collaborators/competitors (depending how you go about it) is the key. That my 2 cents for you guys. Thx for your speedy customer support, very impressive and appreciated.

Review Source: Capterra

  Response: SuperSaaS, SuperSaaS

Date: September 2018

September 2018

 

Dear Nikki,

Thank you for your kind review. We work hard to make sure everybody's experience with SuperSaaS is as good as yours has been!

Thank you again for taking out the time to review us.

Kind Regards,

Sneha Mittal
Customer Support Team

 

John from Real Estate
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Cloud Based Resource Allocation -- YES -- SuperSaaS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have used SupperSaas for 3 years in our executive suites and offices business. It has allowed us to empower our clients to take over enrolling in use of conference rooms and other resources with out having management personnel involved.

Pros

Ease of use for medium internet savy people.
Dependability of online presence - and ease of access

Cons

That it would automatically link to cloud based printer when updated -- small issue.

Review Source: Capterra
 

Amber from Involo Farm
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

LIFE SAVER!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Support

Overall very very happy. Idiot-proof to create lessons, made edits, and book.

Pros

It's FREE! I am a small business and every bit of savings helps. I had been scheduling lessons by TEXTING my clients every week. It was a nightmare keeping everyone tracked. Discovering SuperSaaS has made my life so much easier. It's so easy to use, my clients figured it out and adapted easily and I just love it!

Cons

Some of the verbiage is a little confusing when turning on certain features.

Review Source: Capterra
 

Allan from Wanneroo Districts Cricket Club
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Review

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
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Value for Money
Value
Pros

Easy to use, easy to configure, gives users and administrators good visibility.

Cons

Cost. For the features and functionality we use, the monthly cost is high, especially in high-volume months.

Review Source: Capterra
 

Tim from Marin Council BSA
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

My Review of SuperSaas

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It does mostly what we need. You can't beat it for the price, so I can put up with the issues for now.

Pros

Does the job of scheduling very well. Seems to fairly easy for users.

Cons

Two major issues for me: (1) you can only use PayPal. This is very limiting. I have to have people redirected to our own web site to pay, and I have to follow up each one individually to make sure they do that. It's not automatic. (2) You cannot copy a schedule with all its content for a future schedule, for example, a year later. Wish there was a way to copy, have it drop all registrations, but keep sessions the same. I either have to clear all the registrations one by one and then change the date or I can copy, but I have to re-enter all the sessions. Either way, it's arduous.

Review Source: Capterra

  Response: SuperSaaS, SuperSaaS

Date: August 2018

August 2018

 

Hi Time, thank you for the review. We support several different payment providers such as Stripe, not just PayPal. For a complete list see this page: https://www.supersaas.com/info/doc/payment/payment_providers