Artsystems

RATING:

5.0

(25)

About Artsystems

Artsystem5 (A5) is web-based database software designed to help art professionals automate information management tasks for art galleries, artists, and collections. Key features include an activity dashboard, sales and collections management, document storage, content library, inventory tracking and stock management. Teams using Artsystems Pro can automatically create editable documents including invoices, accounting reports, offers, consignment forms, letters, lists, emails, labels and more and update all related records when changes are made. Managers can use filters to sort records based on transactions, contacts, work, edition, work-reference citations and other criteria. Additionally, users can navigate across related records with a single click. Artsystem5 also...

Artsystems Pricing

A5 Studio Limited - single login, paid quarterly: $69/month or paid annually: $759/year (1 month free)

Starting price: 

$199.00 per month

Free trial: 

Available

Free version: 

Not Available

A5 Works Spreadsheet, Detail, and Preview
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Artsystems Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Artsystems

1 - 5 of 25 Reviews

User Profile

Ben

Verified reviewer

Fine Art, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Using Artsystems Pro and Artsystem5 art focused databases

Overall, Artsystems provides a system with functionality that is extremely well suited to recording, tracking and reporting on everything to do with artworks.

PROS

Having used Artsystems Pro (with Cloud Sync) for a number of years, I was impressed by its wealth of features and attentive support team. Being able to quickly generate custom reports on a searched-for selection of artworks has been invaluable. Our database, which contains a considerable amount of content, including many images and some custom data fields, was then migrated seamlessly from Artsystems Pro to Artsystem5. With Artsystem5, all of the functionality and more has been very successfully moved to a powerful and convenient web-based system.

CONS

Although Artsystems Pro worked very well and was equally well supported, it did require a supervised (video call and remote machine access) update every time Mac OS received a major update. With the migration to the fully web-based Artsystem5 this inconvenience was removed.

Vendor Response

Ben, thank you for you review! Always a pleasure working with you and an honor to serve the Estate of Francis Bacon. So glad that you appreciate the convenience and functionality of our new upgraded web-based system, A5, and the seamlessness of the migration. Best, Doug

Replied October 2020

Anonymous

2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

The best database management system for galleries and collections

PROS

The absolute best part about Artsystems are the people who work there. The training and tech support are amazing - second to none. Most of the staff have been there for a long time, so they have great continuity and deep knowledge of (and passion for) the system. It also helps that Artsystems has been around for several decades, and the program has evolved with the technology. The staff are super responsive and willing to provide as much training and assistance as needed - and answer any question we might have. They've also been excellent about creating customizations for us, such as bespoke invoicing forms, or tailoring other system features to accommodate our workflow. In fact, I've spent so much time with Artsystems staff on the phone, I now consider them friends as well as business partners. There's a lot more to learn still as we've only been using the system for a few months, so maybe later I can update this review with a more detailed discussion of the functionality. But so far, so good.

CONS

The Artsystems integration with Artsy isn't great, and isn't complete. It's something they need to work on, and I think they will, so that should improve soon. Also, unlike Artlogic, which has a relational database that feeds into a front end website that Artlogic powers, Artsystems is just the database, and doesn't have a website option.

Reason for choosing Artsystems

When I began researching which relational database service to use, I narrowed it down to two: Artsystems and Artlogic. I then asked my tech-savvy assistant to look at the demo videos and conduct additional research, and then report to me which one she thought would be best for us. After doing that, she came back and said she preferred Artsystems; it might not be as glamorous as Artlogic seemed, but the database is a real workhorse with superior features. I then found a gallery that happens to use both the Artlogic website and the Artsystems database and I cold called them to ask about their experience. They told me that they love the Artlogic website, but Artlogic support was much slower and less thorough, whereas Artsystems support is superb, so they were actually happy with their set up. (Artlogic is based in the UK, and though they have some support stateside, the main tech designers are in the UK.) Also, Artsystems provides end users with direct access to their technical staff, rather than having to go through an intermediary. I knew I couldn't deal with that, so we ended up going wtth the Artsystems database - and it was absolutely the right decision. (The fact that Artsystems only has hundreds of users, whereas Artlogic has thousands is actually an advantage because they are able to provide much more personalized service.)

Edward

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Ever Evolving Products and Support

I can rely on Artsytems for timely service when needed and for innovating its integrated product lines to support and grow my business over time. This has allowed me to remain focused on my business and serving my clients and artists.

PROS

My gallery has been served by Artsystems since its establishment in 2006. Over the years, we have migrated our database easily to newer and ever improving Artsystems client and data management tools, which connects to and serves the website that Artsystems designed and hosts for us.

CONS

Like all software, it requires updates and adjustments to keep pace with every advancing computer operating systems.

Frederick

Fine Art, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Excellent Software for the Fine Arts Industry

As a fine art landscape photographer with a growing portfolio and numerous gallery relationships, I found that managing my print inventory with Excel was no longer adequate to my needs. I have adopted Artsystems Pro, and with its flexibility and robust data management capabilities, I know where all of my prints are, and my consignment, invoicing,reporting and contact management workflow is vastly simplified. Software support has been excellent. The savings I have realized from being on top of otherwise-misplaced inventory is well worth the investment cost of Artsystems Pro alone!

PROS

Functionality allows me to eliminate the redundancy of data input and output in different business processes (inventory, consignment, invoicing, reporting, etc.). Easy to learn. Excellent customer support program. Better control of inventory pays for itself.

CONS

No cons in my view. I am very satisfied with my purchase.

Reasons for switching to Artsystems

Needed to get full functionality of a data base dedicated to the fine arts industry.

Jill

Fine Art, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Vital software with great support

We have been using Art Systems for over 20 years. It has been vital as a print publisher to keep track our extensive inventory with their EDITIONS module. It is quite easy to enter new editions considering how complex the software is. It has also been a time saver that they have integrated Quickbooks into their software. We don’t have to double enter invoices into our accounting software. Art Systems new program A5 has been invaluable during the pandemic. Since our database is now cloud based, our entire team was seamlessly able to work from home making invoices, tracking previous sales and having our clients contact information on hand.

PROS

Support is super quick to respond and resolved lightening fast. Since switching to the cloud based system, all support is efficiently handled by emailing a description of the problem. Along the sidelines, the Quality Assurance team fixes it! It’s so simple. Gone are the days of having someone remotely jump on my computer to see what’s going on and taking the time to work with them to resolve. It’s fixed from a distance and they simply let us know all is set. It could not be easier.

CONS

Since they upgraded to their cloud based system, A5 has many more features. We are most certainly not using the new program to it’s full potential but plan to learn and integrate all of its latest features.

Vendor Response

Wow! thanks so much, Jill, for your kind and thoughtful review. It's been a pleasure working with you and Larissa for so many years and we are so proud that you have been able to take full advantage of many of the powerful features with our software, including the integration with QuickBooks, the dedicated Editions module, and the <2-hour response and expertise of our experienced support team. Best, Doug

Replied October 2020