ArcGIS vs New Relic

RATING:

4.6

(497)

ArcGIS has 497 reviews and a rating of 4.58 / 5 stars vs New Relic which has 174 reviews and a rating of 4.53 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (497)
4.5 (174)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
January 29, 2024
February 12, 2024
Pros/Cons
  • Pros

  • The features and functionality of this software is amazing, there are so many things that you can input to get the best results possible.
  • The ease with which a beginner can navigate the software. A lot of useful features with appropriate detail.
  • Cons

  • Ll admit, what little I have messed around with the program beyond using it in a GPS Unit, I wish it was a little more intuitive.
  • It is very difficult to integrate with outside files, such as CSVs, and they often need a lot of meticulous cleaning up to get the software to read the data.
Read all user reviews
  • Pros

  • I really love the interface, it's easy and powerful at the same time. You have everything you need.
  • During the time we were using NewRelic we were 100% on-prem environment so for this model, the software met out requirement. It was easy to deploy new checks.
  • Cons

  • The pricing is absolutely crazy, especially for small companies. Too many features locked behind expensive paywalls.
  • The customer support is dreadful. We wait over 5 days for a response and then have to chase.
Read all user reviews
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos