AuctionWorx Enterprise vs GiveSmart

RATING:

4.9

(31)

AuctionWorx Enterprise has 31 reviews and a rating of 4.87 / 5 stars vs GiveSmart which has 207 reviews and a rating of 4.51 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (31)
4.5 (207)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
5 / 5
4 / 5
Last Review Written
December 20, 2023
April 8, 2024
Pros/Cons
  • Pros

  • I was able to perform an upgrade of the system in about 15 minutes, all of which was well documented. Customer service has been great.
  • I like the idea of being able to allow third-party sellers to use the site. I also like the idea of being able to own the software and customize it to my needs.
  • Cons

  • Chances are, you won't be able to set this up on your own hosting provider of choice, so you'll be stuck rolling with their hosting plan.
  • Currently no feature that lets you mass-edit your categories and products. Needs more built-in features and options for payment and invoicing.
Read all user reviews
  • Pros

  • The second best feature are the sponsor ads. We like how they are not only on the homepage but integrated through the software.
  • I love how user friendly it is. It is professional looking and I love that I can manage from my phone.
  • Cons

  • There is often fear of losing donations during that down time, but their staff is always more than willing to make things right.
  • Seems to be missing some basic options for customizing.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos