About ClickBid

ClickBid is a cloud-based mobile bidding and auction management solution designed for small and midsize businesses. It offers event licensing, mass messaging and payment processing functionalities within a suite. 

ClickBid enables users to collect bids, register bidders and manage check-ins and check-outs through the mobile app. The solution allows users to search bidders by name, a function that can be used by volunteers during bidder check-ins. During the bidding process, bidders can view the list of available items and current bidding amounts on the mobile application. Bidders can also check the status of their selected items by clicking on the “My Bids” button. 

After an event, ClickBid can send notifications to the winners a...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

58 Reviews of ClickBid

Average User Ratings

Overall

4.62 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(38)

38

4 stars

(18)

18

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 58 results

January 2018

Susan from Golf Association of Michigan

Company Size: 11-50 employees

Industry: Sports

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

I used Click Bid for my annual charity auction and it was easy to use.

We raised a record amount of money the past two years we used this software for our annual charity auction. Also the ease of using the software allowed us more time to concentrate on other things pertaining to the auction because we did not have to worry about the software working properly.

Pros

The software is intuitive and easy to use and also loads bid items, etc. very quickly. Bidders are notified when they are out-bid which I think helped us to raise record amounts with this auction the past two years we have used ClickBid. Also, the amount of reports that are available post-event were really helpful to our accountant and the rest of the staff.

May 2016

Esmeralda from DTE Energy

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

May 2016

Excellent Customer Service

I used ClickBid for one of our charity events in 2015. It was the first time we took the leap and moved from a very tedious paper process to an online software. From the beginning ClickBid's customer service was excellent, they understood that we were new and they always had a solution for all of our issues. We were able to open the silent auction 3 days earlier which created a lot of buzz. We were able to achieve over 106% of the market value of the donated items, compared to 80% in previous years. They have the option of just donating cash online and that was a huge success for people that were not interested in the silent auction items. The check out process, which used to be a nightmare, was so fast and easy. We were just so pleased, and the customer rep onsite (Jennifer Ruprich) was excellent, she was very patient and helpful. Pros - 1. Very easy to use for the bidders. 2. Check out process was AMAZING. 3. Batch uploading of pictures and items is a HUGE time saver. 4. Last minute donations were easily added to the catalog. 5. Their customer service is the absolute best. 6. Cash donations are easy to make. Cons The comes are more for the Silent Auction team that is uploading the information. 1. Could not combine donations to group them as a package offering. 2. Had no control of the picture size. 3. Could not display multiple pictures for the same item. 4. Could not print out display sheets for each item. 5. Could not create a pdf of the catalog that looked presentable, with pictures.

Response from ClickBid

Replied May 2016

Excellent analysis of the pros and cons. Over the summer we plan to release several new features including multiple images, robust catalog guides using MS Word and photo editing (cropping, rotating, resizing).

January 2018

Pam from Cyclists of Gitchee Gumee Shores

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2018

Silent Auctions 2.0

- Increased revenue - Increased amount of bids - Better collection of attendee contact information - Pre-event engagement

Pros

We love using ClickBid! We have an annual event with a revolving door of committee members, so the reports are awesome and the instant data is fantastic compared to the use of paper sheets. We also love the ClickBid does not have a commission fee in their pricing like others we looked at. The system is very easy to use and ClickBid has a great team that has gone above and beyond for us.

Cons

Really wish we could keep multi-years in the system for comparison/ease of historical overviews. There is sometimes a delay in the texting, which is problematic when you're trying to make real-time announcements to guests.

January 2018

Sara from Washburn Arts Council

Company Size: 1 employee

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

3.0

Functionality

2.0

January 2018

I have used Clickbid for my organization's annual charity auction for three years.

Makes the auction easier to manage for our volunteers and attendees.

Pros

Our organization previously conducted the auction on paper and handled the check out process ourselves. Moving to an online platform has made the process much easier and has required fewer volunteers to manage. It has also been more convenient for our attendees.

Cons

Getting follow up information and summaries after the event is cumbersome and not at all intuitive. Totals and wrap up information is spread out in different areas, not well defined, and takes a lot of time to figure out.

Response from ClickBid

Replied January 2018

This is great feedback. It will help us organize our post event better. We have several updates that will assist this process.

December 2018

Alana from Safe Harbor Crisis Center

Company Size: 11-50 employees

Time Used: Less than 6 months

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

Thrilled with ClickBid!

Pros

As a small but growing non-profit, we've been implementing new technology over the past year to streamline our processes. ClickBid is by far the most user friendly, comprehensive system we've put in place recently. Last year for our auction we used a pretty cheap but low functionality text-to-bid software from a local distributor and it was not a pretty experience. We're so thrilled that we found ClickBid and invested in the software! The entire auction went off without a hitch and the system was incredibly user friendly, intuitive, and had everything we needed (plus more) to successfully run our entire fund me appeal, silent auction, live auction, and check-in/check-out process. We paid for a dedicated customer adviser and it has been worth every penny. Their support is fantastic and their team is incredibly knowledgeable about the product as well as responsive to support needs. The average price of our silent auction items went up compared to last year and most importantly our guests had no problem using the system. I can't recommend ClickBid enough!

Cons

Honestly, none. Worth the price entirely. If I had to pick a con it would be that we only have one event right now that we can use the system for, but hope to have more in the future to make the most of our one-year license.