FreeConferenceCall.com vs Nextiva

RATING:

4.5

(374)

FreeConferenceCall.com has 374 reviews and a rating of 4.55 / 5 stars vs Nextiva which has 831 reviews and a rating of 4.61 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (374)
4.6 (831)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 9, 2024
April 16, 2024
Pros/Cons
  • Pros

  • The phone version is fine but and the computer version is easy to use, too.
  • Free Conference Call is a great solution for small businesses wanting an easy, affordable option for web based conference calling. The Outlook add-in makes scheduling a conference call quick and easy.
  • Cons

  • Since COVID we have had problems getting thru to system. Also when participants drop off it beeps and cuts out for a few seconds.
  • Sometimes drops callers and they have trouble returning to the conference call. That can be frustrating for our customers.
Read all user reviews
  • Pros

  • We love the call recording function, ease of use, and friendly customer service reps.
  • Great Customer Service for set up of new phones. Account Managers are usually very attentive to your individual needs.
  • Cons

  • We didn't even let users know they could login--it's that bad. The cost of their service just cannot compete with the rest of the market.
  • After 2 weeks, they couldn't get it right. I wasted money re-ordering business cards and had to re-order after I went with another service that got it done in 10 minutes.
Read all user reviews
Pricing Range
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$
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$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos