ECAT

RATING:

4.8

(26)

About ECAT

ECAT is a cloud-based audit management solution that helps organizations monitor, review and generate reports on safety inspections. Key features include multi-field inspections, offline mode and an inspection scheduler. ECAT helps businesses across industries conduct inspections for general safety, hygiene, production, equipment, security, build sites and more. Users can view the kind of information that must be gathered, which actions should be taken during inspections, who has been tasked with resolving issues and the escalation process. Users can also schedule inspections by hour, shift, day, week and month. Users can create dashboards and custom reports that can be saved on local systems when required. Additionally, ECAT offers NFC tag and barcode scannin...
Reporting dashboard

ECAT Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for ECAT

1 - 5 of 26 Reviews

Anonymous

51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Standard of performance audit tool

PROS

Ease of use Visibility of reporting Quick turnaround on amendments

CONS

nothing

Richard

Facilities Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2019

Noonan ECAT user

One system that can be used to answer a wide variety of our client's needs. Very attentive support function who have assisted in adapting the system to accommodate new requirements.

PROS

The basic system is easily adaptable to multiple uses. Can be used as a compliance tool as well as monitoring standards.

CONS

Reports don't download conveniently into Excel. Reports with wider detail of information about audit results which could be filtered and manipulated in Excel would be more helpful than the limited range of reports available.

Vendor Response

Hi Richard, thank you for your review. As you know over the years of using ECAT, we put a lot of emphasis in supporting our clients and using our knowledge to come up with solutions which work for them, so I am delighted to hear of your positive experiences. As you will also know we are consistently looking for areas to improve which is why users are now able to export reports into a Word document as well as PDF and Excel. However, we do understand that some of our reports are not the most `excel friendlyÂż but we do hope that users are able to access the desired information through our other range of reports. Happy to reach out and discuss this further. Thank you again for your kind words.

Replied February 2019

Garrett

Architecture & Planning, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed January 2019

ECAT review

PROS

ease of use on site simple to input data

CONS

difficulty extracting the 'EXACT' info I need

Vicky

Facilities Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2017

Uncomplicated, convenient and delivers results!

Cost savings and time savings. Centrally as mobilisation costs are low, unit based savings from convenient auditing and fast reporting.

PROS

The convenience of a web based app that works on multiple devices across various operating systems. Ease of use for the end user, which means on-site training isn't required. Ability to personalize the system to cater for very specific contractual needs. Fast response rate provided by customer support team.

CONS

Overall the reporting suite is very good, but due to the complexity of our contracts, we required extensive reporting capabilities. This is,t necessarily a negative as we have been able to work together with the team to build suitable reports.

Patrick

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2017

Fast, effective and to the point. The ECAT team understood what we needed and delivered in days

Information access, efficiency, instant information distribution, Altitude reporting, Trending analytics, root cause identification, trace-ability,

PROS

It is very intuitive and simple to use. No real training required for the users. Easy and accurate configuration capabilities. Handles our most complex audits down to our simplest check lists. The support turnaround time is spectacular.

CONS

Could do with one or two more modules although I am told they are in the pipeline. Not as strong on templates