Maropost Commerce Cloud

RATING:

4.2

(73)

About Maropost Commerce Cloud

A cloud-based retail management solution that comes with modules such as point of sale (POS), inventory management, customer management and reporting. The solution is suitable for small and midsize retailers and wholesalers. The solution is able to manage fashion stores, tools and hardware, gift shops, toy stores, sport and garden equipment. Maropost Commerce Cloud enables retailers to sell their products through different channels, including online via an e-commerce platform and offline using point of sale. It also enables retailers to receive payments through credit cards and payment portals such as Paypal, Stripe, Authorize.net and others. The pricing is on a monthly subscription basis that suits small and midsize retailers and wholesalers.

Maropost Commerce Cloud Pricing

Starting price: 

$79.00 per month

Free trial: 

Available

Free version: 

Available

Customer & Supplier Relationship Management
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Maropost Commerce Cloud Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Maropost Commerce Cloud

1 - 5 of 73 Reviews

Tim

Marketing and Advertising, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2022

The ultimate all-in-one multichannel commerce platform

We're a Maropost Gold Certified Partner, so our experience has been nothing short of fabulous all the way. We get excellent support that in turn helps us serve our own clients effectively. Very few of the clients whom we've launched on Maropost over the past 7+ years have deplatformed and gone to something else. The Maropost platform is very future-proofed and scalable, so it serves our clients very well even with large inventory ranges of 300,000+ SKUs and with 1000+ transactions a day. Most important is the platforms ability to manage multiple channels through a single dashboard including multiple webstores (separate Maropost instances integrated via API or automated data feeds), marketplaces (eBay, Amazon, Catch, Kogan, MyDeal, OzSale, PayDay Deals, TradeSquare and more) and POS for physical stores and roving sales reps to transact in real time. All this with central order processing and consignment label printing, multicurrency purchase ordering, kitting and bundling, pre-orders, backorders, gift vouchers, loyalty programs, product reviews, editable options and loads more.

PROS

We can build highly customised webstores on the Maropost platform at a fraction of what the same would cost on other comparable platforms including Shopify Plus, BigCommerce and Adobe Commerce (formerly Magento). Many of our clients have migrated from these more expensive platforms to Maropost and found it easier to manage, more efficient and more scalable, without losing any of the security and flexibility they need.

CONS

The number of preset themes available is limited. Whilst most of the Maropost webstores we build are custom designs, some lower budget merchants can only afford a theme. Fortunately we can customise themes as required, but for businesses looking for a low budget ecommerce solution, it might not always suit. Merchants looking for $50 monthly plans will need to go elsewhere.

Reason for choosing Maropost Commerce Cloud

Maropost has more native functions than each of these. The standard Maropost plans come with standard support which can't be compared with the enterprise level support of Shopify Plus, Adobe Commerce and BigCommerce, but given they start at USD$20k in annual fees, Maropost's 'everything' plan is just USD$6k annually with standard support. We deliver ZELLIS Connect as an Authorised Maropost Reseller with our own enterprise level support starting at just USD$12k annually, so it's substantially better value with more native features and functions. That means less third-party middleware plugins which in turn keeps the risk of breakage and disruption super low.

Hussein

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Neto is the most scale-up friendly eCommerce platform in Australia

Neto is the most scale-up friendly eCommerce platform in Australia which is why it has been our recommended eCommerce Management platform for our Australian Clients since 2013. Neto, in a nutshell, is a platform that helps you manage your online business efficiently and systematically and broadcast your products to multiple sales channels and marketplaces (eBay, Amazon, Catch, Mydeal, TradeMe…etc). Automate your order processing, shipment bookings, customer communication in one place using one platform. On top of that, they have a POS system which helps to streamline the offline side of your business with your online. Sure, there are cheaper options in the market. However, if you’re looking for the best value for money, Neto will not fail you on that. Web Bridge has been a Neto Partner and will stay as long as Neto keep offering the same amazing feature-rich platform which we’re confident they will.

PROS

* Automation and time-saving features * The ease of selling through, multiple sales channels and marketplaces * powerful system that can handle large inventory and data feed suppliers easily

CONS

Not much to hate about this software, the custoemr service response can take a bit longer than usual in some cases but generally it's good.

Reason for choosing Maropost Commerce Cloud

Neto ticked all the boxes and it has the features necasssary for us as we grow the business.

Reasons for switching to Maropost Commerce Cloud

Magento & Woocommerce are not the best options for growing businesses with large inventory and with business that sells on multiple sales channels and marketplaces. Neto solved these problems out of the box

Anonymous

1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2019

Money grabbing disgrace

PROS

Nothing. They are a greedy disloyal company. Check out Google reviews and other review sites

CONS

What was a fantastic Aussie start-up has turned into a greedy money grabbing disgrace. Supported Neto for about six years with three separate businesses thru Neto's growth period, only to be screwed over by [name removed]'s desire for grandeur. As other reviews have stated, Neto have out of the blue completely changed their pricing structure, increasing my monthly subscription fees 260%. Executive and Neto are holding loyal supporters to ransom by giving us 30 days notice to agree to the price rise or leave. The money we not only invested into Neto thru subscription fees, but the cost of having a customised website and system set up for our Neto operation is now completely wasted. We must now pay to completely rebuild our website and migrate over to a more appropriately priced provider. The excuse for such a price increase was Neto's grand plans to expand into the US. How are they funding such expansions? By price gouging their loyal Aussie clients. In return, Neto say they're offering better service and improving their system; something we personally don't need and haven't asked for. Shame on Neto, shame on Executive. It will be interesting to see if the letters I and other users have sent to the ACCC will keep Neto honest

Pat

Sporting Goods, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Nothing short of sensational

When it comes to online ecommerce software stores in Australia, no one has Neto beat. After trying several other big name 'Shop in a Box' solutions such as Volusion, Shopify and Woo Commerce, we always found our way back to Neto. We now currently run 4 x Neto stores (with intergration into Ebay, Amazon as well as other shopping feeds) and looking to expand to our 5th shortly. We have also noticed that the investment into Neto from Telstra has also helped with customer service and quicker feature and function updates. The IT Support Staff are very helpful and just a phone call away (which you can get to by phone during business hours which I might add, not just an email or chat bot). It's the simple features and functions that we took for granted such as simple product dimensions which you don't get on Shopify, the integration of local Shipping Carriers that seamlessly integrate to print out shipping consignments that you don't find in other overseas platforms, its reporting capabilities etc. Considering the fact that our first website back in 2000 (when the internet was a baby), it cost us almost $20,000 and didn't even sell anything. Today its worth 10 employees + some. If your seriously considering opening or a running an online store in Australia, Neto has to be on your shortlist or just save yourself the time and headaches and go straight Neto and see the difference yourself.

PROS

Features and Functions out of the box are great, there art too many add-on needed as its already more powerful than Shopify, which means no extra App add-ons.

CONS

No direct connection with Quickbooks only via OneSaas, which isn't a big deal but would be nice to get a direct intergration.

Reason for choosing Maropost Commerce Cloud

Local, helpful and most off all it had features that other simply didn't.

Reasons for switching to Maropost Commerce Cloud

Easier to work with, packed with features.

Lily

Medical Devices, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Maropost the Ecommerce Platform for Real Business

We use Maropost for online and instore capability and have found it offers amazing capacity for customisation as well reliability, security and easy setup.

PROS

Maropost offers a stable, reliable, comprehensive platform that allows businesses to manage all their requirements in one place as well as the ability for growth.

CONS

I wouldn't recommend Maropost to a hobbyist. The system is probably a bit overwhelming if you don't have the technical skills to take advantage of the advanced business features.

Reason for choosing Maropost Commerce Cloud

Maropost offers more capability than any other system I have considered.