Comet Backup

RATING:

4.7

(60)

About Comet Backup

Comet is a fast, secure all-in-one backup platform for businesses and IT providers. Our backup software supports businesses across 120 countries in 13 languages. You choose your backup destination, server location, configuration and setup. Comet can back up: Windows, Linux, MacOS, full computers, disks and partitions (bare-metal recovery), files and folders, Microsoft Office 365 & Exchange servers, Microsoft SQL servers, Hyper-V, VMware, Synology, MySQL & MongoDB databases, Program Output, Windows Server System State, Windows System Backup, and Application-Aware VSS. Backup to your own storage/location, SFTP, FTP, or cloud storage provider (Amazon AWS, Google Cloud Storage, Microsoft Azure, Backblaze B2, Wasabi, or other S3-compatible cloud providers). Comet’s mod...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Comet Backup Pricing

Backup Pricing: https://cometbackup.com/pricing Additional Backup Boosters: Disk Image/Bare-metal - $3.00/device/month Microsoft Office 365 - $1.50/user/month Microsoft Hyper-V - $3.00/guest/month OR $24.00/host/month VMware - $5.00/guest/month OR $39.00/host/month Synology - $3.00 per NAS device/month Microsoft Exchange Server - $1.00/device/month Microsoft SQL Server - $1.00/device/month MongoDB - $1.00/device/month Application-Aware Writer - $1.00/device/month

Starting price: 

$2.00 per month

Free trial: 

Available

Free version: 

Not Available

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Comet Backup Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Comet Backup

1 - 5 of 59 Reviews

User Profile

Terry

Verified reviewer

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Great Backup software for MSP or Small Business

My overall experience from the Onboarding Video Call to getting it all setup and running has been great. Any questions or issues have been taken care of quickly, and I can have the peace of mind that stuff is safe.

PROS

We got this software as a solution for our MSP business. It has all of the features that you need backup client's equipment without breaking the bank.

CONS

There are some parts to it that are confusing in the initial scheduling of the backups, but once you do it a few times it gets better.

Reason for choosing Comet Backup

Ended up going with Comet as it was the back end for these other options.

Reasons for switching to Comet Backup

It was more about a better price with the same or better features for one program. The other was unreliable and couldn't tell if the backup was done or not.

Denis

Information Technology and Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed February 2024

Comet after a year.

So far, so good. It seems to be reliable for the most part. Would like some more in depth reporting and monitoring features, but for the price, it's been very good value.

PROS

Quite easy to set up, inexpensive pricing.

CONS

Need to be able to back up MS365 data without relying on a dedicated endpoint at the client end. We can't use it for MS365 backups without that feature and are using another backup tool for that side of backups.

Reason for choosing Comet Backup

Pretty much it came down to price. Veeam and Cove were both more mature platforms, and had more features, but Comet ticked our boxes at a better price point.

Reasons for switching to Comet Backup

Pricing and feature set. Comet had more features for the price. We also loved the idea of self hosting the server and using Wasabi / S3 as a storage target.

Francois

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2024

Review Cloud Web

Overall it's between OK and good. Hopefully there will be big updates to smooth out the ease-of-use.

PROS

The pricing, the featureset and the scheduling of tasks.

CONS

The Server back-end, sometimes there are weird errors backing up restored VM's, sometimes slow performance, no instant disaster recovery from the data.

chiko

Computer Hardware, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed April 2023

i work with comet for about 1 year overall i like it

PROS

simple use . can backup cloud and local

CONS

i dont feel its so safe and stil use other software as well every server i backup with comet to cloud and other for local

Reason for choosing Comet Backup

comet worked better . it is more expensive but i get email for each backup . wholsale backup gave me one email for bouth

Reasons for switching to Comet Backup

they said i cant buy more storage so i had to move on

Rene

Information Technology and Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2024

Great backup good price

The support team has been great and will even schedule a zoom to help you sort out your issue, they keep adding features and functionality so it just keep getting better, I feel like there are better solutions on the market but not at the price point.

PROS

Central cloud backup Server with options to and onsite backup servers too. Linux option for the backup server reduces our cost. No cost to run the backup server only cost per client device. Support for most types of storage. DAS, NAS, S3 and more.

CONS

Restores can be slower then some competitors, no option to live mount the data found in some of the competition. Storage locking can be a challenge.

Reason for choosing Comet Backup

The price point was good and it included re branding and one of the biggest things was the image backup that did not rely on windows built in backup.

Reasons for switching to Comet Backup

Pricing given to use when joining and used to price our product to clients changed and it became unfeasible for us to continue, their sales team did not care and made excuses as to why they could not honer the original price, there were a few other issue with the software and support response was also poor.