CubeBackup

RATING:

4.4

(9)
Overview

About CubeBackup

CubeBackup is devoted to provide a reliable and cost-effective backup solution for Google Workspace data. It allows organizations to backup valuable business data to local storage or the company's private cloud storage including AWS S3, Azure Blob Storage, Google Cloud and other S3 compatible cloud storage. There is no need to worry about the data compliance policy by taking complete control over the confidential data. After setting up CubeBackup on one's own server, the CubeBackup web console is accessible, which offers many configurable options such as backup interval, throttling settings, data retention policy and file exclusion rules. A CubeBackup administrator can also manage email reports, check audit logs and assign other admins. CubeBackup web console supports ...

CubeBackup Pricing

$2/USER/YEAR for Google Workspace and Microsoft 365 Education/Nonprofits organizations. $5/USER/YEAR for Google Workspace and Microsoft 365 Business/Enterprise organizations. Free backup for Shared drives and SharePoint sites

Starting price: 

$2.00 per year

Free trial: 

Available

Free version: 

Not Available

The overview page in the CubeBackup console
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CubeBackup Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for CubeBackup

9 Reviews

User Profile

Grayson

Verified reviewer

Building Materials, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Absolutely the best Backup for Google Workspace or Microsoft 365

Completely satisfied.

PROS

The tech support from the developers is so dedicated.

CONS

I wish the retention rules allowed for more versions to be kept indefinitely, but no doubt Cubebackup thought this through carefully.

Reason for choosing CubeBackup

Because Cubebackup is cheaper, more transparent, safer and way more configurable where you can backup data to storage buckets that you fully control.

Reasons for switching to CubeBackup

Because Cubebackup is safer and way more configurable where you can backup data to storage buckets that you fully control.

Steve

Information Technology and Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2020

Idiot proof, rock solid, inexpensive, and reliable

I was looking for a good alternative to my previous cloud backup service that I could self-host, and CubeBackup has been a near-perfect solution for me. I've also deployed it for some of my clients (largest is 78 users), and it's been just as easy and well received there as at my own small consultancy.

PROS

The ease of use is outstanding. Setup is reasonably strightforward, and the setup documentation is great at hand-holding through the process. Once set up, it just works, with very little required in the way of configuration. Backups occur reliably, regularly, and quickly, and restores are a breeze. Self-hosted is a big plus for me, but it's also capable of using any S3-compatible block store as a backend.

CONS

CubeBackup is still just Google-only at this stage. Support for Office365 is a big gap in its capability. It's also better suited to smaller organisations that don't require extensive ability to customise permissions. Admins have it all, users have their own account, and there's not really any middle ground, or support for departmental admins / team leaders etc. It's quite picky about where its index lives - the index storage needs to be local, and *fast*. Actual backup data can go pretty much anywhere though.

Reason for choosing CubeBackup

Excellent demo, good licensing model, straightforward and publicly published pricing.

Reasons for switching to CubeBackup

I was looking for a self-hosted option, to remove some risk from having my backups at a third-party provider. I was also looking to reduce cost for a client, who needed a cheaper option.

Vendor Response

Thank you very much for reviewing our product!

Replied December 2020

Theo

Building Materials, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed February 2023

Panda Antivirus doesn't allow to install

Seems very dangerous software to install. I've tried it on a Windows64 system with Panda antivirus. Panda blocks antivirus en deletes installation package.

PROS

I can't like anything because installation won't proceed. Antivirus software is blocking it from the beginning.

CONS

The fact that installation won't proceed. Antivirus software is blocking it from the beginning.

Reason for choosing CubeBackup

I'm still waiting on an answer who we can trust; Cube Backup or Panda Antivirus

Reasons for switching to CubeBackup

automated processing

User Profile

Aleksandr

Verified reviewer

Hospitality, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

It is truly unfair that a really good company with great service does not have a single review.

PROS

It is truly unfair that a really good company with great service does not have a single review. It is their absence which made me initially wary of the CubeBackup. Yet, after trying, I am now fully convinced that it was a right choice. Take it, you will not regret it! The main pros are : Fast support team - my emails were answered quickly and comprehensively Good pricing, compared to the main alternatives such as SpinBackup/SysCloud/Backupify etc. Very fast backup speed, it is possible to set up even hourly backup updates. The files are downloaded during the first back-up only. Then, only those files, which have been modified, are updated. There are detailed records and versions history for each file, and you can always check the version you are interested in. New shared-drives and users are automatically added to the back-up,

CONS

The only con which I have so far found is that it is necessary to have a dedicated server, which cost quite a lot. I am using the following: CPU: Intel Core i7-3770 3.40 GHz 8 MB Cache RAM: 32 GB DDR3 HDD: SSD 1 TB for USD 100 per month, I believe that this amount of data will be enough for five-seven years. Together with the server we also needed first-time set-up, but it took several hours only. Overall, it definitely makes sense to use this software if you have more than 5 GSuite users in your team or if it is crucial to keep all information on your servers and under your control.

garth

Information Technology and Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Beat all other propositions

Overall my experience has been Excellent. Good Job Cube Backup Team. Highly recommended product. I've lived through a couple of product updates also, these were applied quickly and seamlessly. And yes I have had to restore files, it works.

PROS

If you are comfortable with allocating a few hundred dollars worth of hardware that you may already own to this Mission Critical task then go to step 2. Setup the server software and storage on your platform it's very easy. If you need to engage the EXCELLENT SUPPORT DESK at cube, These people listen and can even think through scenarios that you put forward. So very refreshing not to be Flow Charted through redundant support processes. Yeah well-done Guys best support experience I've had in a very long time.

CONS

There's not much to not like. If you know what you're getting into. Then you'll have context and be happy. Make sure your storage is adequate as the backup will grow over time, big Drives GPT partitions over 2 TB and you're good to go. This way you won't have to play around changing drives later, I've just cloned my smaller initial storage to a larger drive and it seems to be happy. Services stopped, clone over, services restarted, and all good. This is the part where I have to find an issue, okay the restore will only allow restore files to the root of the Shared Drive. It creates a "restored" folder which works but you have to copy file back to the original path. (No Biggie) It also has PREVIOUS VERSIONS.

Reason for choosing CubeBackup

Ability to have a local backup and the cost it way less than others.

Reasons for switching to CubeBackup

Google Backup

Da

Information Technology and Services, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

G-Suite Backup done right

CB helps to get G-Suite Backup up and running in no time (except for the initial G-Suite configuration part). The CB team is very resonsive and listens to customers ideas and logical input that might improve the overall (already) great product.

PROS

CB is very easy to setup and use. It is very flexible when selecting the backend storage and even allows to store the index on separate flash disks if available. It's easy to use and doesn't require a client which is a big plus!

CONS

- LDAP Login, OAuth Login, G-Suite Login to allow users/team leads/a manager to restore their own data or from a team member. Permission settings to configure e.g. that users are only allows to restore data, never delete. Admins might be able to do more. - A "legal hold" is also missing, locking any data deletion or rearranging. That also means that a "legal user account" is missing, that would allow autiting if required. - Automatic configuration of G-Suite settings to allow backup (dev account, token etc.) is not yet implemented. It takes quiet a few minutes to do so.

Reason for choosing CubeBackup

Because there is none on the marked which actually does what CB does. And CB does it right!

Reasons for switching to CubeBackup

Expensive, not enough control over data. Slow, should I go on?

Jack

Information Technology and Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Great support

Great

PROS

Scalable pricing makes it fantastic for small business like mine, starting at only £5 a year. Customer support has been rapid and to the point (granted, only used it once, but still). Used software without fault for 2 years. Biggest issue... is that I'm too last to read the documentation and always break stuff.

CONS

Limited documentation on migrating entire cubebackup to a different server. Tutorials on how to move just the backups, but not change to a completely different system... that I could find anyway.

Eumir

Information Technology and Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Very valuable tool for our organization

Very easy to use and easy to transact with. You feel that you are really treated as a partner, not just a customer who bought a software online.

PROS

Very easy to setup, and powerful features. Their support really extends help and hears out our suggestions and comments.

CONS

nothing really. everything works for us from pricing to usage to after sales support. We love this software!

Reasons for switching to CubeBackup

Cost effectivity and more robust and flexible features

David

Information Technology and Services, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

A simple and effective product with awesome support to back it

We needed a solution to backup our critical data that was simple and cost effective. Cube Backup fit this requirement perfectly and for a self hosted solution it couldn't be easier to maintain. The support from the development team is second to none. They are quick to respond to our requests and also genuinely take on board feedback that helps them to improve their product.

PROS

The product was really simple to implement and use. Most of all, it provided a very elegant solution permitting the business to host our backups in our own controlled and secured storaged. The initial feature set was a little bit limited but it still met our core requirements. Since implementing the developers have not only taken on board our feature requests but actually delivered on them.

CONS

None. Features which were lacking initially have been implemented by the development team.

Vendor Response

Thank you very much for reviewing our product.

Replied December 2020

9 Reviews