Rubrik has allowed us to stop focusing on the minutiae of running a homegrown backup storage/orchestration product and focus on automation of the infrastructure/deployment instead Rubrik has improved the performance of our backup jobs, allowing us to perform more backups with fewer resources overall Rubrik has given our clients more choice in how backups function

The Rubrik API is central to the product Rubrik backs up VMware-based VM very well Rubrik is a growing company, which makes the personal interaction we have with their folks very rewarding and productive

The Rubrik product is still young (only a few years old), so it has some room to mature, specifically in the non-VMware backup space Rubrik is a growing company, so sometimes it's difficult to build a relationship with tech support staff when you get a new person every time

There was one time that a fellow admin permanently deleted some backups without receiving confirmation on if they were still needed. It turned out that they were still needed and that the backups would be unrecoverable. There were multiple prompts to confirm this action, so we should not have expected it to be recoverable. However, the fantastic support team at Rubrik said "We can't make any promises, because the data should be deleted already. However, we're going to have our engineers use this as an educational experiment." While they were not able to recover all of the data, as it had been overwritten, they were able to piece together enough for us to get the most critical files. I have never seen a support team go this above and beyond the reasonable call of duty.

The Rubrik appliance is reliable, has a robust feature set, their support team is world-class (seriously the best in the game), and updates add awesome new features far more often than new bugs.

It can be a little pricey for small to mid size businesses, but It's well worth that cost. Other than that I have zero complaints.

We haven't progressed far enough with the product to see value to our overall business objectives.

Rubrik is used to protect 1,000+ objects in my environment with 90%+ being VMware virtual machines. It is being used across the whole organization, globally, with three clusters existing to support our global initiatives. It provides backup protection for my objects and also provides a way to migrate certain data profiles into the cloud. Searchable Content - search for file across datasets allows for quick restores.

I am patiently awaiting the release of 4.1 which should bring massive improvements to the functionality of the system as well as add additional features missing from the product. I feel Rubrik is well suited for customers that want to run high amount of snapshots per day and wish for a lower RPO granularity for restore. It is less appropriate for perhaps customers that want to run all their backups in one evening because of how jobs are queued and spread across the backup window. Missing functionality - allow for more granular intervals across different time segments.

Easy to install. Support is excellent. The product has saved us a few times with production servers going down. Instant recover is great.

Setup was a breeze. Easy to create SLAs depending on how many snapshots you want of each vm. Migration to either azure or aws is also handy. Customer support is excellent.

No cons at this point in time as we've had no issues whatsoever with the product.

Moved to Rubrik from Avamar and it's miles better. APIs, software, speed, not having to have accelerators or proxies. Have had a few issues with figuring out a backup or new feature but one here and there is nothing compared to before. Support it useful and usually knows what to do but sometimes it does take a few tries.

Speed. Backups are very quick, restores (especially instant ones) are very very quick.

Sometimes figuring out why a backup failed requires you to open a support ticket, the errors aren't super useful or help and a lot of times it's a quick fix from them but a more descriptive error message would point to the same thing.

Very positive. Staff has been helpful and very understanding when it comes to our environment. Overall we are a small company but they treat us the same as a large one.

Ability to manage and backup all of my cloud based solutions with a single product.

The setup was a bit difficult across the various cloud platforms we have.

Our company has used few software before using rubrik and ended up using this. We can backup our server data and has no doubt of any data loss.

This make sure company data is always available without any loss. This archive data in storages based on storage tiers on customer requirements. Later users can change their tier based on the price. If there's a disaster happened, then company can recover the data because data is backup in cloud and we can rstore data easily.

Technical expertise should be needed to manage this tool.

Much better ROI over traditional data protection solutions like Avamar. Fastest time to market. High rate of innovation delivers great business value.

Fastest time to Market - literally takes minutes to install and setup (assuming your prerequisites are met). High rate of innovation - Rubrik has a very fast release cycle, new features come out regularly. Amazing support - very high NPS score, these guys care about their customers.

New to the market - but these guys are just getting started. No support for non-x86 workloads. Only starting to support in-guest agents for application and database consistent backups.

Cloud Archival - Rubrik allows you to easily archive backups to any Objects based storage (AWS S3, Azure Blob, etc.) File level restore - Rubrik allows you to download individual files from snapshot based backups. Without needing to mount or restore the entire VM.

Access Control - Rubrik's user roles and access could be a bit more granular. Current options do not allow for limited read-only accounts.

Very Happy with the experience of using Rubrik so far, UI is very user friendly , it has allowed us to easily plan our data backups and recovery. Its multi-cloud support has helped us in managing our data quiet effectively.

1. Friendly User Interface and easy to use 2. Allows on the click options to backup, replicate and restore. 3. Reduces manual intervention by automating SLA for backups 4. Provides good visual insights and monitoring features 5. Support for multiple cloud platforms makes it unique

1 Cost is a bit high as compared to other similar products 2. More options for report generation can be provided

It's improved operational efficiency, as we now don't have to spend time scheduling backups, and has created very tangible savings. In the next 5 years we expect to save over 55% switching from our legacy provider to Rubrik. It's also mitigated us against any future data centre blackouts through its Azure replication capabilities - while significantly reducing our power consumption and footprint in the data centre.

1. Replication to cloud 2. SLA based backups 3. Data immutability 4. Single platform 5. It's improved operational efficiency, as we now don't have to spend time scheduling backups, and has created very tangible savings. In the next 5 years we expect to save over 55% switching from our legacy provider to Rubrik. It's also mitigated us against any future data centre blackouts through its Azure replication capabilities - while significantly reducing our power consumption and footprint in the data centre.

Out of the box reporting could be better - However the API interface allows the generation of custom reports and the ability to retrieve any detail from the system

Rubrik had transformed our IT operation forever, we simply love backups now !

Easy to use, friendly, efficient. Rubrik understood how backups should work and how to simplify IT Team's tasks.

The upgrade process is still cumbersome, but simplicity is on the roadmap.

Amazing, coming off of an old outdated solution Rubrik is leaps and bounds better in pretty much every way. They are always releasing new features and things to try out or systems supported. It's great.

It's FAST. Backups complete in no time. We used to have a 12-16 hour long backup window, with Rubrik that's been shortened to about 3 hours and it doesn't even need that. Also it's build "custom" so no need to plug in Java or linux commands, most stuff is done through the gui or APIs and it all easy to understand, learn, and use.

Replication and archival could use some help. Replication only to another Brik, and archival, while it works, is slow and tends to not be very space or bandwidth efficient.

Very intuitive and easy to use, a lot of integrations built in for services such as VMware, Office 365 and SQL Server. Backups are encrypted and help prevent any ransomware. Speed of recovering from a backup is very quick and impressive.

No overall cons, it's pricey but worth every penny providing comfort that everything is backed up securely and readily available with a great customer support team behind it for any queries or issues on setup.

More than any other backup platform, the jobs simply run and succeed without any other assistance needed. It is set and forget, replacing a solution that required daily work to verify/validate/fix issues from the backups. Instant restore is not instant, but sub 1 minute, which is very fast to recover.

As it started working from most used to least used features, some edge case backups are not supported. No SQL filestream for transaction log backups, no support for smaller database vendors native products.

I no longer feel the need to babysit and monitor all of the backup jobs in the backup system. It simply works when it is supposed to at all times. Live recovery is near instant and handles all mounts through the appliance for rapid recovery. Spinning up test SQL servers from mounts are great for our development team also.

Backups of virtual machines and live mounts are done really well Storage arrays can integrate with Rubrik. Easy cloud archive setup.

More storage array integration needed. Easier restore for files that download using the browser. I can't get this to work.

This software is robust, yet easy to use. I definitely recommend Rubrik if you have servers with information that needs to be retained.

Finding backups across multiple servers and drives was a painless task with Rubrik. Navigating to the file or folder you needed to recover was easy and the recovery process was short.

Depending on the size of the file being recovered, it would take quite a bit of time to restore the file and then you would have to wait on it to be downloaded.

Some benefits are that the product does the back up process correctly and efficiently for our data and does not need to be constantly monitored like other programs we have used in the past.

Some pros of Rubrik are that is automatically balances a schedule. Also the feature to instantly live mounts of virtual machines is very convenient.

Lack of native AD/Sharepoint/Exchange tools which would be a nice addition. Also there is no batch recovery without using API calls.

I do not need to monitor it all the time. I can just create SLA's and apply them to VM's/servers. Then I can sit back and let it backup. When we have run into issues support has been very easy to work with. Since they are still a new/growing company they take customer feedback seriously and look to implement it where they can.

Some features do not work as shown, but support has been great to help resolve these issues. We were sold on some features that currently do not exist but will be coming in a future update.

Ease of Use/ Deduplication, Restore capability with ease/ Archival capability. The UI is easy to use. The Recovery of VM is much easier to use with variety of options to choose from cloud mount to local live ount.

Bare metal recovery of physical servers, Limitation with thier edge devices. The Edge device doe not fit a profile for backing up a 5 VM's as of today as thier Space contraints takes much space in our datatastore. The uploads are limited with one per session from edge devices

Offers simple backup and cloud backup. Provides a secured data storage with encryption facility. It also has backup scheduling and backup log facility. Stores customer database and gives precise reporting & statistics.

Still now I have not found any type of dislikes of the software.

Not many dislikes about the product but would like NAS backup speeds to be faster but I have seen improvements with each software updates with new features.

The ease of use knowing that the product works and you can verify by the Gui and reports. I like how fast software updates are applied.

Overall this is a really great product. Anybody who has normal backup needs from Virtualization to SMB/NFS shares can use this product. It even has many of the OS level agents and key application agents like SQL and Exchange. It is missing an Active Directory object level backup/restore. They are working on an Office 365 backup capability (most other products don't have that yet either though). Overall this is a really nice product and it should be at the top of your list to consider if you are overhauling or replacing your backup solution.

Easy to use Simple to manage support is incredible love the simple code upgrade process

Missing a few features, many of them are legacy, but still missing. Every release gets more features.

I have used few cloud management software during my previous employments and I can recommend this as one of the best software in the competition.

I have used features like cloud backup, management dashboard, instant recovery and data privacy. Setup process is simple and anyone can work without any hassle. The interfaces are very user friendly. The backup speed is fast and easy to replicate among different data centers.

Interfaces are easy user friendly and I think they could improve more to the current standard level.

The ease of use and the fact that it just works. When you do need support, they are very responsive.

The inability to manage the expiration of relics. When a VM is deleted, the backups remain in Rubrik, but there is no way to allow these backups to expire. They are completely unmanaged requiring intervention to clean up.