Plaid vs Turnkey Lender

RATING:

4.3

(40)

Plaid has 40 reviews and a rating of 4.35 / 5 stars vs Turnkey Lender which has 36 reviews and a rating of 4.58 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (40)
4.6 (36)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 20, 2024
August 22, 2023
Pros/Cons
  • Pros

  • Each issue we initiate with Plaid's support staff receives prompt attention, and they take the time to clarify faults and provide solutions.
  • I so love the Plaid software it makes it so easy to login directly to your online banking account.
  • Cons

  • As a foreign user, I discovered that Plaid did not support all of the institutions I work with, which constrained the extent of data integration.
  • No app for the software there’s also no way to remember or connect accounts to a profile.
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  • Pros

  • The software is very easy to use and our processes are now much quicker thanks to the automation that the software allows.
  • Good product with solid features for straight out of the box implementation. It has a low entry price point.
  • Cons

  • There are no physical offices near our headquarters.
  • The reporting can get messy if you do any live testing and you can't remove the entries due to very strict audit controls.
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Pricing Range
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$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos