Tier1

RATING:

5.0

(3)
Overview

About Tier1

SS&C Tier1 is a cloud-based solution that helps businesses manage processes related to customer interaction, relationship management and support to increase productivity. Key features include contact management, interaction tracking, marketing automation, internal chat integration and segmentation. Designed for businesses of all sizes, SS&C Tier1 l’s CRM lets users manage and share documents with teams based on user access, ensuring enterprise compliance. It enables firms to streamline dashboard configurations and view client profiles and activity to improve workforce productivity. Additionally, the solution helps gain insights into prospect information and receive notifications about changes in the pipeline. SS&C Tier1 assists banking teams with workflow planning and...
Predictive analysis

Tier1 Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Tier1

3 Reviews

Nadine

Financial Services, 10,000+ employees

Used daily for less than 2 years

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Excellent

Very good presentation

PROS

The system was user friendly. Rep. excellent rep

CONS

Software was a little slow. But anticipated correction

Reasons for switching to Tier1

Mandatory by Management

Carlynn

Financial Services, 10,000+ employees

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Great software

Sales has been amazing!

PROS

Easy to use good interface and support when needed.

CONS

I haven’t had enough time to fully explore it yet.

Christopher

Financial Services, 51-200 employees

Used daily for more than 2 years

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2019

Tier1 Salesforce Apps

Amazing how it showed our users critical information about our clients all at once within our Salesforce Organization.

PROS

Ease of implementing Tier1's Allegro app

CONS

End User learning curve on the new Allegro app