24Seven Channel Software

4.83 / 5 (6)

About 24Seven Channel


24Seven Channel is a cloud-based integration platform as a service (iPaas) suitable for small to midsize online retailers. The service enables bi-directional data exchange between physical brick-and-mortar stores and e-commerce shopping carts and marketplaces.

24Seven Channel integrates physical stores with various online sales channels. It can help retailers reduce duplicate data entry by allowing them to enter product data once and send it to all connected e-commerce channels. In-store and online products can be managed from a single location.

24Seven Channel connects a user’s point of sale (POS) with e-commerce channels, allowing users to help monitor item quantities, back orders and refunds. Integrations include platforms such as Shopify, Magento, Woo Commerce, Big Commerce, 24SevenCart, Yahoo Store, Fancy, SmartEtailing, NOP Commerce, Google Shopping, Amazon, eBay, Jet and ChannelAdvisor. Users can request custom integrations for other platforms.

Monthly subscription pricing and perpetual licenses are available.



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Supported Operating System(s):

Web browser (OS agnostic)

6 Reviews of 24Seven Channel

Average User Ratings

Overall

4.83 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

4.5

Functionality

5.0

Ratings Snapshot

5 stars

(5)

4 stars

(1)

3 stars

(0)

2 stars

(0)

1 stars

(0)

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Showing 1-6 of 6 reviews

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March 2017

David from Londo Mondo

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2017

Amazon RetailPro integration - the outstanding solution

Having spent fifteen years on Yahoo!store, we desperately needed an inventory and order management solution that integrated with our point of sale, Retail Pro version 8 and a modern ecom solution like Shopify and marketplaces like Amazon. We picked 24seven and couldn't be more pleased with the results. We increased our presence on Amazon from a handful of manually managed skus to hundreds of skus, all managed by 24seven automatically. We experienced a 2,300% increase in Amazon sales year over year during the holiday shopping season of 2016. We were able to transition off our antiquated Yahoo!Store, and start new with Shopify. The new store is fully integrated with our POS for inventory and orders via 24seven. Our order processing efficiency for both Amazon and Shopify orders was quadrupled by eliminating the need to re-key orders, not to mention eliminating clerical errors. Coupled with a turn-key integration between Shopify and our shipping partner, Shipbob, we now have the inventory management and order processing and fulfillment efficiencies to stay competitive and even compete against much bigger players in our retail space. And compete we do! We have great hope for the future of our online sales channels. Thank you 24seven for making it possible. We are delighted to recommend your services.

Pros

Easy to integrate RetailPro point of sale system with Amazon store.

Cons

Looking for more marketplaces integrated with 24Seven Channel

Response from 24Seven Commerce of 24Seven Commerce

Replied March 2017

Thank you David. Your feedback is much appreciated.

March 2017

Abdulaziz from Dr3 Sports

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2017

Simple, Cost Effective solution

One of the most important factors to succeed in Ecommerce business is having a team offering technical support & services with quick response time and high efficiency. 24Seven Commerce team provides this support in a way unlike anyone else in the Gulf region. While dealing with them, I realized they are the pioneer of the trade. They developed my two Ecommerce websites and integrated them with RetailPro POS system Retail and Wholesale. Apart from, they worked with Souq.com, the Amazon of Middle-East, and helped in developing integration with Retail Pro. This is the first integration RetailPro has with Souq, I suppose. Having 24Seven as our Ecommerce Integration Partner gave us the liberty to focus on growing the core retail business

Pros

Quick hassle-free deployment.
Fully automated.
Adjustable Scheduler for uploading and downloading data.
Supports Arabic language
Options to integrate more eCommerce channels in future.
Excellent customer service.
One of its kind solution in MENA region.

Cons

Being a SAAS based model, only limited enhancements can be done for specific retailer.

Response from 24Seven Commerce of 24Seven Commerce

Replied March 2017

Thank you, Abdul. Your feedback means a lot to us.

January 2019

Laura from GOS

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

5.0

January 2019

RPRO-Woo integration

Overall it's good. I would say it's great if they get their support in order.

Pros

This piece of the puzzle was integral to making our webstore the success it is. By pairing with our retail software and our e-commerce platform, it takes the hassle out of trying to actually keep tabs on inventory daily.

Cons

The customer service could be better. A couple times we have hit snags trying to import product and when we reach out to get assistance, the staff is vague and not very helpful. Some of our help tickets probably wouldn't get resolved if we didn't nag. Since the software is very easy to use, it's rarely an issue, but when it does come up it's pretty irritating.

April 2017

Asad from Cross Stitch, Pakistan

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2017

Easy to use software with fantastic Customer Support.

Great company to work with. Our experience with 24Seven Commerce has been exceptional. Their RetailPro ecommerce integrated solution met our expectations. The IT Teams have smoothly integrated the web store with our point of sale database and have promptly followed up on support requests. The time savings and accuracy of the integration are substantial. The bottom line is, the Retail Pro integration with www.CrossStitch.pk has boosted our performance and sales.

Pros

Automated two-way Retail Pro and Nopcommerce integration
Easy to use.
Advanced features and functionalities.
Delightful customer support.
Adds value to Retail operations
Accuracy and automation
Hassle free and seamless integration

Cons

No local marketplace from Pakistan is integrated yet.

April 2018

Jonelene from Pace Sensors Limited

Company Size: 2-10 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

E-commerce for small busniness

Pros

For a small business this is the right , cost wise software for us. It help us monitor our stock and back order.

Cons

Can say much as of today as we recently use it. But so far we don't encounter any problem. It really help our daily task much easier.

March 2018

Chela from Spectrum Electric Inc.

Company Size: 2-10 employees

Review Source


Ease-of-use

4.0

Functionality

5.0

March 2018

This has optimized us into getting way more business than before!

Pros

We have used the program for some time now and at first it picked up a little slow, but once we got the hang of it, it gave us loads of good customers.

Cons

Great online commerce or better known as "e-commerce" that has helped us grow our business. Their Customer Service needs a little bit of more work on, but nonetheless. Recommend Full!