All APPSeCONNECT Reviews
1-25 of 149 Reviews
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Wei
Verified reviewer
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2018
Functional Product. Great, Professional Team at InSync
A much required link between our ERP and our website. Works honestly and intended.
PROSWorks as intended, with required functionality all present. Team at InSync is able to customize the software behaviour to anything we need (as long as functionality exists in Magento in the first place, which is a limitation that makes perfect sense). Scheduled activations of the software allow us to synchronize our website with our ERP almost in real time. Even with the time difference, team at InSync makes time to meet during North American office hours, and responds to queries and support tickets overnight most of the time, which is much appreciated.
CONSUser interface of the software takes getting used to, and does not seem perfectly optimized for ease of understanding, even though the required functionality exists. On the off chance an error occurs, the error messages are not easily understood by non-developers, or indeed anyone outside of the InSync team. There were some rare instances of difficulties reaching the team, especially in last minute situations, although that is only to be expected given the geographical and time differences.
Angie
Apparel & Fashion, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Exceptional product and service
EXCELLENT!!!! It was an absolute pleasure working with the team at AppseConnect
PROSI had the pleasure of working with Apps e Connect on a project that involved integrating our Shopify platform with Microsoft Great Plains. I must say that my experience with them, particularly with [sensitive content hidden], who headed the project, was nothing short of exceptional.[sensitive content hidden] is the epitome of professionalism. His deep knowledge and impressive talent in the field are immediately evident. What truly sets him apart is his remarkable 'can-do attitude.' No challenge was too great, and no request too small. He approached each task with enthusiasm and a commitment to finding solutions that exceeded our expectations.One of the standout qualities of [sensitive content hidden] work is that all of his developments and integrations worked flawlessly from the very beginning. This precision and attention to detail ensured that our operations ran smoothly without any hiccups.Thanks to the outstanding work done by Apps e Connect, we've experienced significant improvements in our business processes. Automation has become a reality, helping us streamline our operations and reduce both time and human errors. Our Shopify site now seamlessly integrates with Microsoft Great Plains, allowing us to focus our efforts on what truly matters – selling and growing our business.In summary, I can wholeheartedly recommend Apps e Connect, and especially [sensitive content hidden], for any software integration project. Their commitment to excellence, technical prowess, and dedication to customer satisfaction are truly commendable. It's
CONSWe didn't encounter any issues that [sensitive content hidden] and the team could not assist with
Mike
Verified reviewer
Marketing and Advertising, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed November 2022
Wether an app nor easy.
They market it as an easy standardized solution to connect Navision and Shopify. But it's a software development project without any structured process or standards. After months still no results besides some screen recordings which suggest it would work. No deadlines were met
CONSIt's not an app to setup quickly and try it for free. It needs a complet customisation. There are no standards, not even in project management. The onboarding is pretty chaotic, we even came up with some documents to make it a bit more structured. After several missed milestones for many weeks, we still don't see and real working sync between Navision and Shopify. I don't know if it really works or if it's a scam but i definitely cannot recommend it and I'm sure a simple connection via FTP would have been much more efficient.
Edzel
Sporting Goods, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Dynamics GP to Shopify Integration
It has been great. We implemented in-house and worked with their team. They were very knowledgeable and always professional.
PROSI have used Appseconnect's old connector which worked fine but their new connector is much easier to use and seems to be more robust than the old version.
CONSWith the old version I had some syncing issues but the new version has been great.
Reason for choosing APPSeCONNECT
Price
jorge humberto
Retail, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Shopify SapB1 Integration
So far its been very good, we want to work further with them in the future
PROSMy name is Jorge Leipen from Proveedora PGP an ecommerce in Mexico specializing in car and truck tires, We started doing ecommerce 8 years ago in Magento 1, after 4 years we migrated to Magento 2, but the connector to our ERP, in this case, SAPB1 was giving us a lot of trouble, to the extent of even crashing the site. With this new integration we can map every brick and mortar store we have as a Shopify location.After 5 years we have decided to replatform to Shopify and we needed a new connector to our SAPB1. After a lot of research we decided to partner with Appseconnect. The implementation took more than we expected, but now that we have the connection between Shopify and SAPB1 it was well worth it.The interface and functionality compared to our previous connector is a big improvement. The service and attention that we got through the implementation was top notch. We want to give special thanks to [sensitive content hidden] and his team for his patience and excellent communication during the implementation process. We are looking forward to expand our connections to marketplaces in the future.
CONSintegration took more time than expected
Reason for choosing APPSeCONNECT
pricing and pre made connectors
Reasons for switching to APPSeCONNECT
Very bad service from ITM development
Richard
Food & Beverages, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Excellent software
Seamless integration of WooCommerce and SAP B1.
PROSEasy to use, visual representation of workflow design, reliable, good value, good support
CONSI'm happy with the package overall, it does everything I need
Reasons for switching to APPSeCONNECT
Change of SAP supplier
Hans Lerche
Automotive, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Automatic sync of data between Woocommerce and Business Central
Friendly, very responsive, professional and highly recommend.
PROSIt is completely automatic. We do not have to do anything. And it works. In case we want new customizations, these are easily integrated by their Team.
CONSSometimes the sync is not working, but this is due to compatibility between the two systems and not because of AppseConnect. For example if the text string from Woocommerce is very long, the sync will not succeed because Business Central does not allow such a long text string in the mapped field.
John
Verified reviewer
Wholesale, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Good product, great support
This was a very painless integration. While it took some time, they got it right and I would rather have something that works like described at the end versus being disappointed with something that was fast. It does what we want it to do.
PROSIt works and works as was described to me in our initial meeting. I have tried several programs and they are not as good as this one.
CONSThere is not a great notification system when it comes to errors. I can't get real time error warnings. I can live with it though.
Anonymous
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
APPSe & [sensitive content hidden] making ecommerce integration easy
Automating sales order syncing between Shopify and Nav 2016 was the first solution provided.We are now working with [sensitive content hidden] on more advance solutions to further add value to their services and saving more time and money for our business.
PROSThe team at APPSeConnet and especially [sensitive content hidden] go above and beyond to deliver.Very flexible and scope during the project and always very prompt in providing support.
CONSNot a dislike, but we would like to see more flexibility around the import scheduling, for example, only import mon-fri between 08:00 & 13:00.
Bonnie
Medical Devices, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
Very efficient and pleasant business partner
We are extremely satisfied with APPSeCONNECT and would choose them again in the future for a new project. We would like to mention [sensitive content hidden], our technical consultant, in particular. She is very good at her job and we highly appreciate her. She is always very accommodating and didn't drop the ball on our project.
PROSThe team we had the privilege and pleasure of working with was extremely efficient, met all of our needs - whether big or small- and were very fast at implementing what we asked for.
CONSA very minor point might be the time difference. But it did not affect our cooperation at all.
Max
Health, Wellness and Fitness, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Smooth & free of issues, despite the complex nature of our requirements
automatic syncing between our web store and ERP
PROSAeC has proven to be extremely capable of handling any and all requirements we have of it. We use it to sync our Magento web stores with multiple SAP B1 databases. We have a unique sales workflow within SAP, and initially I was concerned that what we needed from AeC might be too complicated and that we would have to make certain compromises. I am happy to say that there has not been a request that AeC could not fulfill. The AeC Sync Controller app has made syncing automatic, seamless and worry-free. It is also very simple to use, I can easily open the app to check system status and see a detailed sync log. I am a relatively new user to both Magento and SAP B1, but it has been really easy to understand how to use and monitor the syncing with AeC. The team at InSync have been incredibly helpful and responsive throughout the entire configuration and implementation process. Any questions I have had have been answered promptly and thoroughly. I'm very happy with the level of customer service we have received. They are kind, knowledgable, and always make sure our needs are taken care of.
CONSHonestly, any issues I have encountered with our Magento <-> SAP B1 syncing have been the result of occasional problems with our internal server and SAP configuration. AeC itself has not been the cause of any trouble and it fairly reliably does what it is supposed to do.
Erika
Food Production, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2017
We integrated our Magento website platform with SAP B1 Version 8.82
Our website's Magento platform is now connected to our SAP, which is also connected to our third party logistics so the process of receiving and invoicing orders is completely automated and is saving us a lot of time we would normally have put into data entry.
PROSWe are a growing manufacturing company in the organic food sector and have a limited IT department. The staff at InSync was extremely supportive through the entire process. They not only assisted with the conceptualization of the process, but were super quick to respond to issues and troubleshoot errors that came up during testing. Their service was excellent throughout this project and they were more than willing to take extended time to train those of us who were not that IT inclined. They were also very open and willing to follow up on amendments to the original project without constantly renegotiating - which helped keep the project on course, even if we hit a bump in the road. All our questions were answered and InSync made sure we had the support we required at every turn. App is easy/user-friendly to use and maintain after implementation. Would work with them again.
CONSWe thought that being in North America would be problematic for communication, but this ended up being not as great of a con as we thought. We still received excellent customer service.
VINCENT
Electrical/Electronic Manufacturing, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2017
Integration from APPSeCONNECT from eBay & Amazon to SAP B1
Great application.Helped Swann Communications to increase sales in eBay & Amazon with effectiveness. We are currently top rated sellers on eBay because of APPSeCONNECT fantastic efforts throughout . Our late shipment rate is 1 order out of almost 2500 orders . That is unbelievable! We are projected to be Top rated as well in 2017 because of APPSeCONNECT. Also for amazon marketplace, our late shipment rate for January is only 1% while our valid on time tracking rate is almost 97% ! Due to these scores, we were able to exceed our sales budget because customers receive good customer service from us and receive their orders in perfect condition and on time , they have left us amazing feedback that has prompted others to buy. Thank you InSync for all the support and continued effort to make eBay and Amazon Marketplace such strong and growing accounts.
PROSEasy to use, great support
CONS24/7 support requirement
Vendor Response
Thanks for your feedback.
Replied February 2017
Andreea
Cosmetics, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Wonderful customer support
The experience with using APPSeCONNECT is a pleasant one. We are now able to run checks and manually intervene whenever it is needed. The support team is always available to jump on a call when needed, at any time of day.
PROSThe reporting is a welcome feature. I like the fact that if there is any error on an order, you can see exactly what is causing it when checking the snapshots for the sync. The whole interface is user friendly and really easy to navigate. The support team are always explaining what they are doing and providing quick solutions.
CONSThe only feature that I am missing is the report which actually lists the orders with errors on them. We do receive a report on a daily basis, but it no longer lists the orders that are erroring.
Zaki
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2017
Professional Support with Human Touch
Every product has something to say apart from fulfiling the need. APPSeConnect is a product of teamwork, dedication, continuous improvement and excellent painless 24X7 support. We have SAP B1 taking to Magento, their seamless integration is not less than a happy married life.
CONSIn the early phase of implementation we had many glitches due to various reason which includes getting inSync with each other, customization required to meet our specific business need and little bit of resistance from both end. Web Item Master is something which needs a major overhaul.
Mantri
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Flawless E-Commerce & Business Central integration with AppseConnect
I am glad to work with entire AppsEConnect team as they have understanding of their deliverables. Looking forward to work with them in near future. Kudos to AppsEConnect Team!!
PROSIt helps us to integrate between D365 Business Central on cloud version with Shopify & Woo Commerce. Integration flow with all set of customization like Sales Order Cancellation, Complex stock logic and BOM functionalities with automated flow between the ERP System and Ecommerce platform was implemented. AppsEConnect team quite helpful to get the most complex implementation done within the given timeline. Synchronized data visibility and log details are properly visible in daily manner.
CONSInitially our thought was that AppsEConnect is plug and play tool but later on with the help of AppsEConnect team we came to realize that it is highly customizable and configurable product.
Georg
Automotive, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2017
NAVISION to EBAY Review
We are using APPSeConnect in a very limited fashion, as a way to tie our Navision 2013 system to ebay api. This allows ebay orders/customers to sync into our NAV system, and inventory/pricing/tracking/shipping information to sync back to ebay, leaving us more time to focus on non-data entry tasks.
PROSAccomplishes the Goals Required. EBAY > NAV : Customer Sync EBAY > NAV : Order Sync NAV > EBAY : Inventory NAV > EBAY : Pricing NAV > EBAY : Item Information NAV > EBAY : Tracking No. NAV > EBAY : Shipping Confirmation
CONSSetup took a longer than anticipated time, possibly due to our unique position in the newly formed ebay.motors, which was an entirely new API structure than normal ebay.com. Some functionality seems limited, we've had to create many custom fields directly on the Item Card, instead of allowing APPSeConnect to read dynamically from related tables.
Franklin
Construction, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Excellent tool to transfer information between SAP B1 and Zoho CRM!!!
In general terms, an excellent tool, allowing us to quickly automate the transfer of records between SAPB1 and Zoho CRM.
PROSEasy to execute, it allows us to clearly review the synchronized and non-synchronized records.Ease of configuration of execution times
CONSIt requires a deeper knowledge of the tool to be able to add even just one additional field to one of the integration points.
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2021
AppseConnect one of the best sync apps
We use this app to sync our data between our main system and our website, to present the real data in the website, and receive the online orders.
PROSSimple application to use, and easy to understand the tools and functions, also the support is good.
CONSTill now there's no major issues, everythings is fine, so I'd like to thank the AppseConnect support team for their support.
Oscar
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
The perfect fit Ecommerce Sync needs
We as global Ecommerce partners are always looking for new technologies and solutions for our customers. For all our sync needs, APPSeCONNECT has proved to be a valuable partner and technology provider like no other. We will work with APPSeCONNECT for many years to come.
PROSThe architecture and overall solution. APPSeCONNECT has all the connectors we need for ecommerce stores and ERP software and if we need a new connector, they can develop it! For us the most important PRO is the support and human iteration so we can fit all customer needs, very flexible!
CONSSo far we are good! is working perfectly.
Reason for choosing APPSeCONNECT
Cloud based solution, fast implementation, support.
Gerardo
Retail, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Great eCommerce and ERP integration
Even that the implementation was a little bit difficult, the customer service is great in helping you go through the process.
PROSHow we are able to sync order and product data between applications.
CONSIf you already have a complex process in your company, it can take longer to implement th solution.
Tore
Oil & Energy, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2023
Review APPSeCONNECT
Good overall experience. Very hands-on and problem solving customer support, always ready to help whenever we have a challenge.
PROSRelatively seamless user experience, synching works good.
CONSA bit unclear how to manage challenges for us using it, but not administering it.
Susan
Wholesale, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
SAPB1 - APPSeCONNECT - Shopify
I have and had a great experience with APPSeCONNECT and the people.
PROSThe integration was a seamless and fast. Customer service team reactive and helpful in order to solve day to day problems and answer questions.
CONSAlthough daily reports are provided, more in depth on time reporting regarding errors/failures would be helpful, but from what I've heard it is in the works.
Dan
Wholesale, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2023
Good Customer Service
The customer service is vey good. They are always up for a chat.
CONSIts a bit confusing sometimes to work out where and when everything behind the scenes is happening.
Antonio
Food & Beverages, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
Great product !!! perfect developer team.
My overall experience its really good. Develover team assigned to my project was always helping me to take decisions and helping with my English language. Finally we have finished project with all points and working fine. Thanks
PROSI like this software because is perfectly integrated with SAP and Woocommerce. All that is parameterized, customers, orders, products etc works 100% and we have no problems to sync it into SAP BO. Software use is really easy trough APPSeConnect portal, where I can see all that I can manage. Its a very good software.
CONSI think that there is a special characteristic that is not available in WooCommerce connector and its important for me, its photo sync from folder where SAP save its photos. I had to upload it manually to woocommerce interface.
Reasons for switching to APPSeCONNECT
Addon developed from SAP partner was very bad, it not worked good always was hang up.