Cyfe Software

4.58 / 5 (53)

About Cyfe


Cyfe is a cloud-based all-in-one dashboard application for small to midsize businesses that enables users to monitor all marketing channels including SEO, SEM, email marketing, web analytics, social media and more. It supports a variety of monitoring widgets including Salesforce, Google AdWords, Google AdSense, Bing Ads, Campaign Monitor, Mixpanel and more.

Key features include pre-built widgets, Push API, real-time reports, data exports, TV mode, white labeling and branded reports and dashboards.

Cyfe enables users to create custom and interactive dashboards through pre-built and custom widgets from various data sources like Google and Salesforce. Users can share their Cyfe dashboards with management, clients, collaborators and other users via public URLs, scheduled reports and Cyfe accounts.

Users can analyze historical data and real-time data within Cyfe to get current information and forecast different trends. Cyfe's TV mode allows users to share their dashboard to one or more televisions.

The premium plans come with unlimited dashboards, users, sharing options, data exports, custom logo and domains.



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Supported Operating System(s):

Web browser (OS agnostic)

53 Reviews of Cyfe

Average User Ratings

Overall

4.58 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(34)

4 stars

(16)

3 stars

(3)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 53 reviews

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June 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

Powerful dashboard software for an affordable price.

It allowed me to create a functional prototype of a SaaS I'm working on, without needing to custom build a reporting tool just to be able to test my idea in the market.

Pros

Cyfe is awesome. It connects to nearly every tool a marketer would need, and lets you work with custom integrations for the stuff that doesn't yet connect automatically. I can create an unlimited number of dashboards and share them with an unlimited number of people through a simple link. It's amazing for customer service and account management, and one of my service lines has allowed me to entirely forgo offering manual reporting - which is amazing.

Cons

The UI is a bit clunky and could be sleeker. Tools like datadeck look a lot nicer visually, but don't come close to the level of functionality offered by Cyfe.

October 2018

Josh from Signal Interactive

Company Size: 11-50 employees

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

3.0

October 2018

Great Dashboard Tool for All-in-One view

Pros

We use this tool for client reporting almost exclusively. It's a great dashboard that brings together diverse data in one visually consistent and clean interface. We build one for each client and track Analytics traffic info, Facebook stats, Ad Spend, and more. For as little as it costs, it's a super useful app.

Cons

Mainly that if a particular third party app isn't supported there's not much you can do to bring that into the mix. You're pretty limited to the pre-defined views and widgets they provide. There is some API opportunity but what little we've played with that, there's not a lot of customization to be had there. Also you can't control the visual display of graphs much, it's predefined by the widgets. Doesn't really support our SEO tracking tools either.

December 2017

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

December 2017

Cyfe is a must-have for tracking small business KPIs

Pros

I love the flexibility and ease of use. I think the software is well thought out and truly a valuable piece of any small business's planning toolbag. We use cyfe to monitor everything from SEO to marketing metrics to social media engagement. The sharing and email notification features are really helpful to keep track of things, even when life gets busy. I especially appreciate the ability to import flexible data using Push API and google spreadsheets.

Cons

I wish the software had more native partners that had customizable widgets on the platform. I'd love to see Webinar Jam and Evergreen Webinars, Callrail, and youtube analytics programs working within the software. I'd also love to see more examples of how other Cyfe users are setting up their dashboards. I can feel that the system is powerful, but sometimes get stumped on how to set things up for advanced KPI tracking. Case studies would be awesome to learn from.

March 2019

Brian from HEALTHandMED.com

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

4.0

March 2019

Beautiful looking app!

I have just inherited the position of being in charge of our social media at work. At the time we weren't utilizing any type of format for seeing where our current engagement was at the time. I opened about 10 or so different options and found Cyfe. It showcases the engagement and stats levels in a beautiful fashion. It gives me a quick glance and I know how things are currently running. If I need to make an adjustment I can do so and see the changes the next day on the graphs. I love to see the changes day by day.

Pros

I really love how beautiful the application looks. I was looking for a dashboard that would provide me some statistics for the performance of my social media accounts. Cyfe can do more things than that, but that is what I needed it for. It integrated with my social accounts without any problem and displays in an easy to understand manner.

Cons

There's not a whole lot to dislike. I wish I had more options for watching MailChimp's stats. I guess the classic gripe is I want more of it. I guess I would love to have more of everything. Get me more integrations so I can get rid of some of the other analytics or dashboards that I am currently using.

June 2018

Yevgeniy from TopTechPhoto

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

June 2018

Awesome dashboard software

Pros

I used free Cyfe for a few years, it's actually don't limit you as a personal dashboard for CEO. Then we upgraded to paid version and put the dashboard on 49'' TV with attached ChromeBox. It works really great in TV mode.

Cons

It could be a more integrations and more options, we're mainly show there Google Analytics and sales data, Integration with more development tools like GitHub or Circle CI would be great.

March 2019

James from Eco Solution Distributing

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

March 2019

Cyfe has an excellent deployment in the cloud

In general terms, it can be said that Cyfe offers many more options for sales intelligence automation than many other software of its kind. Basically we can monitor the infrastructure of our business at all times.

Pros

Cyfe allows to analyze and each sales intelligence data easily. It is undoubtedly good enough to automate the workflow, and offers many customization options for information display.

Cons

It does not offer as much storage capacity in the cloud, so it is usually resorted to external platforms. It allows tracking the sales intelligence metrics, and also offers an excellent self-service portal.

March 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

5.0

March 2019

Great way to make custom roll up reports and statistics for clients

It was great, we used this tool to set up dashboards for a large property management company. This allowed us to share dashboards with regional managers in an organized and professional manner.

Pros

Love the customization options for this software, there is so much that you can set up. You have the ability to customize it for each client with the use of dashboards to show the KPI's and statistics that matter to them most. It makes setting up dashboards fun and rewarding due to ease of set up.

Cons

There were instances that I needed a developer to help in the set up process. This was most likely due to needing a developer to set up tag manager, google analytics and goals/conversions in the first place. Always make sure you have that taken care of first and foremost.

December 2018

Jacob from SPIN

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

Cyfe is a fantastic platform for business people

Cyfe has shown us that his franchise and team of developers, make a very good and huge role in its development, and the idea of creating an App for dentists seems incredible, has some flaws that can be fixed.

Pros

It offers us very complete and easy-to-use tools, includes the option to maintain contact with employees, its compatibility with other devices is excellent and can be accessed easily from any site or location, since it works with the Cloud system.

Cons

The mishap begins when the database of the App, which sometimes fails and the worst is that we do not know why these failures, we also realized that their updates are not very constant we say. On that side it has points against.

June 2017

Dustin from HIVE Digital Strategy

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2017

Exactly what I was looking for!

It makes reporting to clients and monitoring our own metrics easy and automates a lot of the process.

Pros

Easy to use
Lots of integrations
Inexpensive

The dashboard is exactly what I searched for. It's easy for my team and my clients to use without costing an arm and a leg. It's actually underpriced, if you ask me.

Cons

I can't think of anything that I don't like about Cyfe. I guess I'd like to see a HubSpot integration, but I know they're working on that. It's great.

April 2018

Lindsay from Designed For Online

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Cyfe is the best customizable dashboard tool I have come across, and that's saying something.

It's time saving and distraction-less in terms of getting to see all of my data visualizations in one place, rather than logging into Google analytics/search console, email, Mailchimp, etc.

Pros

It's very customizable in terms of layout, theme, etc. The widgets you're able to create and mashup to get unique data visualizations is one-of-a-kind. There is little technical knowledge needed as it's an easy-to-use drag-and-drop interface.

Cons

I wish that there was a repository of templates for users to refer to for ideas and inspiration, sort of like what is available in Trello or Airtable, but I realize that some users' private data would need to be restricted somehow, so this could be a reason why that isn't the case currently.

November 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

November 2018

Best analytics tool

All in one social media analytics and statistics tool. Set it up once and see every movement on the scale.

Pros

Simple to use
Many supported social media types
SEO and Ranking
All in one palce

Cons

Even if it has a lot of features and functions as intended and incorporates all my statistic needs from many sites and social activity i do find the price could be lower to make this the best choice and subscribe instantly, or it should have some more widgets enabled in the free version not just 5 than it would be great.

March 2019

Gabriela from Ultimate Software

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

March 2019

Cyfe is very good at handling marketing

Cyfe is an excellent data management platform that allows us to analyze data from platforms such as Adwords, Amazon, Shopify, Stripe and Zendesk. Its interface is well organized and makes its use extremely simple.

Pros

Cyfe allows to properly monitor each department of the company. Your customer service management system is excellent, very simple. It also allows to show statistics in real time of each process.

Cons

Cyfe widgets for Twitter and Facebook are very slow, and their integration into CMS platforms such as Wordpress is quite complicated to perform. Cyfe does not have a sufficient self-service portal, and does not have a good sales intelligence system.