Databox Software

4.77 / 5 (133)

About Databox


Databox is a cloud-based business analytics platform for marketers, CEOs, analysts and decision makers that provides a single interface to view various key performance indicators (KPIs) and generate reports. It is suitable for small to large businesses and offers mobile apps for iOS and Android devices.

Users can connect with various sources of cloud-based data such as HubSpot, Google Analytics, Instagram, Stripe, Facebook Ads and Moz. Users can also import data from their own databases using Databox’s REST API and SDKs. The Databox mobile app provides real-time access to company performance in the form of daily scorecards, weekly summaries and alerts.

Databox Designer enables users to create custom dashboards using a drag-and-drop editor to display multiple data sources. Dashboard templates are also available. Users can configure a data wall of relevant KPIs and can control access by restricting IP addresses and setting permissions.

Online support documents are available.



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Supported Operating System(s):

Web browser (OS agnostic)

133 Reviews of Databox

Average User Ratings

Overall

4.77 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(104)

4 stars

(28)

3 stars

(1)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 133 reviews

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October 2018

Daniel from Amp My Content

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

What gets measured, gets managed right?

We have Databox set up to track a few things, but right now our main goal with our business is outreach and linkbuilding We just wrote this huge guide that took 9 weeks and a few thousands dollars to create Makes sense to promote it and build links right? The thing is- even when youre good at linkbuilding, it takes time You might do outreach to 100 sites and get 2-5 links Even then? It can take literally weeks to see the difference in your rankings- so it can be a little offputting right? So we make sure to track the habit instead We connect Databox with Ahrefs (SEO tool) and Mailshake (Email outreach tool) and have a custom dashboard If we can send 16 emails per day- we know we'll get a link each week (at least) But because we can't get immediate feedback on our rankings, we instead track the action So we track how many emails we send per day and have a dynamic goal connected (A bar that fills up) We also have a weekly end goal that does the same Below that we have a connection to ahrefs that tells us of new links to our site And in the centre we have our organic traffic data graph- this shows us upticks in traffic as our rankings slowly increase This alone has made is SO easy to continue to do outreach, even tho we don't see that immediate result

Pros

The ability to integrate with multiple platforms

How I can set up custom goals and dashboards, relevant to the data its showing so I can track progress

The daily emails to let me know if we're hitting those goals (Nothing like a bit of habit stacking right?)

The fact that you can get a whole HEAP of value from the free version alone

Cons

Honestly nothing

Its super clean, easy to use, fast and intuitive

May 2018

Joby from London Surf ltd

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Functionality

5 of 5

May 2018

Great for free

Pros

The basic account is free with data box and gives you 3 datasources which is enough to make some really nice visualisations of your data. We use it to send investors regular updates and give them a link they can access whenever they want to get an update on our progress. Once we created theses boards they just update automatically which make it some much easier to manage.
They have a great range of connectctions with most of the services you can think off to run your business. Their visualisation tools make it pretty easy to set up nice views of your data, and if you are stuck they have some great templates that just plug and play with your data.

Cons

There have been a few bugs as we are in the UK we want money to be in £ and their default is $ there are some work arounds to make it work but it would be nice to have currency support built in and automatic.
Sometimes the data shows a little funnily on the iPhone app, support are very good at fixing this issues though.

August 2016

Juzni from Sprehoid

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2016

It's my first to open app every morning

Heard from a friend who is using Databox app in the company he works for (fortune 100 company). It was almost annoying seeing him checking his phone constantly. I downloaded it from App store the same day. On-boarding was a breeze and the next thing I was in the app with my Google Analytics, Facebook Ads and Stripe already connected. I was using it few days - it was just a beautiful app on my phone nothing more. But then I found they have desktop app - they call it Designer - where you can combine all metrics together. At that moment I was hooked. We have connected more than 10 data sources since then (database also) and we were able to put all important metrics in one place for everybody to see. I'm recommending this to everybody!

Pros

I have access in one place to every important metrics I care. Just few clicks and I can change what I see on my phone and share with all my coworkers.

Cons

It wasn't an instant "click" in my head what Databox can do for us. There are almost no guides or documentation. Default metrics they fetch were not useful for our business.

Response from Databox of Databox

Replied August 2016

Thank you for your feedback.

June 2018

Lucas from AAC Live

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

Blown away. Completely changed my household.

At-a-glance view of everything I need to know about my business and household.

Pros

I think most people use software like this to track their business outcomes, but my wife and I? Nope. I mean yes, I have my mailchimp and social media results on there, but also bank balances, to-do lists from Google Sheets, all kinds of stuff across two cheap monitors that just sit in the corner of our house. You'd think that'd be anxiety inducing but it's the opposite - I wake up every day, know where my business is at, know where my finances are at, have the "honey-do's" all prepared, and even see the weather. I LOVE this program. Yeah it's a little more expensive than others but 100% worth it for the extra integrations. Recommend without hesitation.

Cons

It should be free for everyone everywhere, airdropped by satellite into rural villages with API manuals. ... no really though, it could be cheaper; there are iOS / Apple TV equivalents that are a quarter as expensive. If it weren't for the breadth of integrations I'd consider something else - but between those and all I can do aesthetically, it's a no-brainer.

December 2018

Ashley from FairBloom Marketing

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

This was a game changer for my digital marketing business

Amazing. I love this tool.

Pros

Ok, so I was desperately looking for an affordable platform to centralize my reporting for my clients. Most things that I found were either too expensive or too limited. I tested many free reporting tools - not enough connections. I tested the "free trial" of the big guys - great, feature-rich, and waay out of my budget. Then I came across Databox and I have to tell you, it has been a complete game changer for me. The Free version allows you to connect 10 clients to 3 data sources for reporting but then I discovered that I could easily afford the next level upgrade version, which allowed me to enhance my reports with up to 10 data sources for 10 clients. The setup was extremely simple and once I created the dashboards and scorecards, I was able to click a button and create an easy to understand report for my clients. I highly recommend this product to anyone who is struggling to keep up with the reporting for their marketing clients.

Cons

Honestly, nothing. Maybe that I have to pay for it to use it, but that's business.

February 2018

Zachary from Direct Development, Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

3 of 5

February 2018

Databox: Close, but no cigar...or even cigarillo ...

Pros

I work as the Director of Marketing Strategy at DD, which is an inbound marketing agency that services nonprofits and higher education institutions. We're a HubSpot certified partner agency and we were looking to Databox to help us make our client reports quicker, more interactive, and more robust. Databox's clean user-interface makes it really easy to notice trends...it also updates in almost real-time (if not real-time) which is helpful. The customizable dashboards are helpful as well...and there's no doubt that this tool is affordable to agencies like DD who need to report on a wide variety of metrics for 20+ accounts.

Cons

While there are definitely some pros to Databox, there are also some key features that they are missing. For example, you can't customize date ranges for reports. You have to choose from a weekly, monthly, quarterly, or yearly basis...but you can't choose "Feb. 3 2017 - Feb. 23 2018" for example. This makes reporting very challenging if, for example, you start an inbound engagement with a client during the middle of the year and want to report on 6 month efforts and 12 month efforts that don't align perfectly with the Jan - Dec calendar year. Additionally, while the user-interface is clean, it's almost TOO white...our clients have found it really difficult to discern between traffic sources and points in time.

All of this is to say, I'm highly skeptical of reporting tools that don't let you customize the date and time of your reports...While Databox looks like 2018, it functions like 2010. We have cancelled our services as of now, but I have written emails and social posts to their product team and have encouraged them to "fix" the product and then come sell it to me again...

August 2016

James from Shruttle

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2016

Simple and powerful

We use Databox for 2 months now and so far we like it more and more. We only use Google Analytics and Adobe Analytics tools, so Databox seemed as a perfect solution for us. Databox allowed us to combine data from different data sources and display them in one place in a beautiful mobile app. We had some difficulties when we were setting up all data sources, but their customer support helped us in no time. The feature we like the most is scorecard. It's nothing better than getting a scorecard with most important KPIs in the morning and see the performance for the past day.

Pros

- Daily scorecards
- Beautiful designed web and mobile app
- Databox Query Builder which allows us to get customized metrics from analytic tools
- Powerful yet simple Designer, where you can quickly set up datacards with a simple drag and drop feature
- Very helpful and responsive customer support

Cons

- The alerting feature didn't seem to work for us two months ago so we stopped using it

Response from Databox of Databox

Replied August 2016

Thank you for your feedback. We're constantly improving alerts so make sure you give them a chance.

August 2016

Andrej from Refresh

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2016

Super duper dashboard for all my cloud services

Few months ago i've downloaded this dashboard app, and absolutely happy with it. Now it's one of the most useful tools I use for work. I really appreciate the fact that I have all my data, analytics, reporting in one singular dashboard, especially when I work remotely. Plus I can always update my info while walking ;) And I do like its clear design and easy to use navigation. Simple, nice, and useful! Thanks for making my working days easier ;)

Pros

All data in one place, easy to use/great ux, slick design

Cons

More data connectors for my team like Jira

Response from Databox of Databox

Replied August 2016

Thank you for your review.

August 2016

Katie from KS Analytics

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2016

Beautiful Mobile app, easy to get addicted to.

I signed up Databox only two months ago, but I've used the mobile app pretty much every day since. It's very easy to connect your cloud services and add the basic metrics, and it takes just a little bit of extra work to add more specific ones (like, in my case, custom funnel data from Mixpanel). I've also played around with connecting our SQL database to Databox - all these options are available even on the Free plan. I like it that you can put data from different datasources on the same visualization (e.g. steps in a funnel). The platform is quite powerful underneath, still lacking a little bit of self-help content as of now, but customer support was very helpful and I've set up just the dashboard that I've always wanted.

Pros

Beautiful visualizations, the drag-and-drop interface of the Designer tool (where you set up your visualizations), the Scorecard feature

Cons

All options are not very well documented

Response from Databox of Databox

Replied August 2016

Thank you for reviewing Katie. We will try to add the things you mentioned.

November 2018

Molly from Treehouse Internet Group

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

Practical & Pleaseing Data Tool For the Small Business

Building reports for clients can be time consuming and full of confusing, intricate processes. Data Box has really allowed my company to scale reporting for our clients - building easy reports

Pros

The software is both intuitive and aesthetically pleasing. Easily view your data from Analytics, Google Ads, social media, etc. all in one spot.

the feature I find most valuable is the ability to set alerts for goals. This reminds me n my team of our progress and where we stand in regards to our goals. You can set these so clients can see them as well!

Overall it is simple to build visuals without code and drill down further into those visuals via the query builder or manipulating data rows/columns.

Cons

To really use the tool to its full potential you should use the paid version. The free version is very limiting in data and may limit data source connections.

August 2016

Boris from InfoTeam ltd.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2016

Databox has great features and is very intuitive

It was easy to self onboard, start trial and connect some sources. Second-to-none support via Intercom. Setting up datacards and data-blocks is an experience (positive :) by itself, all drag and drop and animated. I wish all my apps were like that. When you get a grip on how it all works, it's a piece of cake.

Pros

Beautiful app and charts, I've tried probably all competing products, but none looked this good. Powerful features, intuitive setup...

Cons

Quite a lot of connectors to 3rd party services, but I could use more of them. I've contacted them and many are in beta phase and coming soon, so this will be a non-issue soon. I managed to connect other, currently not directly supported sources like Google Spreadsheets via Zapier and my customer database via MySQL connector. So there are plenty of possible work-arounds.

Response from Databox of Databox

Replied August 2016

Thank you for your review.

August 2018

David from Idea Lab Digital

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Cannot say enough positive things about this software!

Pros

As a small ad agency, we manage various different accounts on many different platforms. Google analytics, adwords, Facebook ads, etc. Databox lets us identify the key performance indicators that we need to see on a daily basis and makes tracking campaign progress EASY!

Cons

NOTHING! Please keep doing what you are doing, Databox! I can't imagine doing my job without this software, literally!

August 2016

Mike from MW Websites

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

August 2016

Business analytics made beautiful. A really nice app.

Found this searching for a way to convert my Spreadsheet data to charts. Worked great and it has beautiful charts. But then I found out it does much more. Now I have my Spreadsheet, Google Analytics and Mixpanel data all connected in one app. Makes it much easier to stay on top of the numbers. And I have a couple of datawalls set up, so I can show the numbers to my customers if needed by just turning on the tv. Works great.

Pros

Simple to connect different data sources and have all the data in one place. Web site allows for advanced setups, but maybe not so simple to use. Beautiful mobile visualizations. Datawalls are really useful. Good value for money.

Cons

Needed a Zapier account to connect to Spreadsheets, but on the other hand Zapier allows me to add many other sources.

Response from Databox of Databox

Replied August 2016

Thank you for your feedback.

August 2016

Dave from Intrix

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2016

No doubt, Best Mobile Business Analytics solution on the market

Simple, top level KPIs, easy to use, beautiful designed. We have been up and running in less than 15 minutes and hooked to our data in CRM, MailChimp, Google Analytics, Google Adwords, etc

Pros

Mobile-first, native and great experience, TV dashboard

Cons

More data connectors for engineering teams (Jira, Trello...)

Response from Databox of Databox

Replied August 2016

Thank you for your review. We're adding new connector on a weekly basis so stay tuned and I'm sure yours will be available soon!

February 2018

Shivakant from Micro Focus

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

5 of 5

February 2018

centralizing multiple platforms

Amazing easy to use and setup dashboards

Pros

I like that I can customize the dashboard and seemingly add multiple data sources to a single dashboard view.

Cons

The cons of this application are it can be a bit challenging sometimes to get the data updated and connect all external data sources. But the tutorials and guides are very helpful to solve the most of the issues

October 2018

Jeremy from Magenta Tech

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

My search is over! Custom Data Visualization & Reporting

I was looking for a solution to display website data and analytics for my clients. As a design and development agency, I wanted something that looks great, is easy for clients to use, and that I can "set and forget". Databox is the answer! By far the best in the industry. The free version is great for many small clients, and the paid upgrades for more integrations and users is very fair for those that need it.

Pros

Vast number of integrations, ease of use creating boards, white labeling, multiple users, mobile app is fantastic, goals, notifications, snapshots, and it's beautiful!

Cons

Some of the pre-made templates are too specialized. I created a client account before they introduced Agency accounts, and can't switch it over easily.

May 2017

Matthew from Podcasteasy

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

May 2017

Amazing wall of data with great presentation options

easily view and break down complex data sources in minutes.

Pros

Visually its the best I've seen (and I've seen a lot). The integrations are pretty flawless as far as setup goes. I had one small hickup but the team was on it and fixed. The phone app is great and you can even administer the phone data views separate to the desktop - that's awesome!

Cons

The real-estate of datawalls is tricky. On one hand if you have three main chunks of data to look at they're great, but it you want to view more (like all the various metrics for a website traffic including conversions rates, etc) you run out of space due to the grid system. But it's not all bad.

August 2016

Christopher from Flask

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

August 2016

End to my search for a mobile first analytics platform

I'm not a hardcore analyst but I use a fair amount of cloud services such as Intercom, Google Analytics, Stripe and such and browsing through each and every one every day becomes a bit annoying of a task. Databox allows me to connect everything in one place so that I can see everything with the open of one app. Also the customization options are endless. It's a bit daunting at first but you get used to it sooner or later.

Pros

Very nice and clean UI, a lot of connectors and endless customization options.

Cons

A bit hard to understand what Databox can do for you and how to set up everything.

Response from Databox of Databox

Replied August 2016

Thank you for your feedback.

November 2018

Michael from Point of View

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

5 of 5

November 2018

Supercool!

Pros

This web base Software Is amazing! For small users it is free and very powerful. To be able to have everything connected Under one dashboard makes everything so much easier & nicer.

Cons

No cons at all. it is Perfect & Superfast!

August 2016

Jake from BigDigital

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

August 2016

A must have for business analytics

It's a must have analytics tool if you use multiple cloud sources. I have Adobe Analytics for website visits, Mixpanel for mobile tracking, Stripe for payments and Intercom for support & communication. With Databox I have all my data in one place and always accessible. And they have a feature called Datawall which allows me to have metrics on my office TV as well.

Pros

Very nice & clean UI. The charts look amazing and the whole product is very polished. Also amazing customization options in the web app. I was able to change visualizations, colors, chart types, ...

Cons

The connect process is a bit confusing at first. After you've completed your first connection it's no longer a problem though.

Response from Databox of Databox

Replied August 2016

Thank you for your feedback.