Google Analytics 360 vs Looker

RATING:

4.7

(7921)

Google Analytics 360 has 7921 reviews and a rating of 4.69 / 5 stars vs Looker which has 0 reviews and a rating of 0 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (7921)
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Ease-of-Use
4 / 5
Looker
Value for Money
4.5 / 5
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Customer Support
4 / 5
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Functionality
4.5 / 5
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Last Review Written
April 18, 2024
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Pros/Cons
  • Pros

  • I love that the Google name lives on and that this tool is reliable and trustworthy. The pricing is awesome as well.
  • The breadth and depth of reporting offered by Google Analytics are excellent and it's also great that it is free to use and offers a robust knowledge base and community.
  • Cons

  • It is very confusing to navigate and when they update it makes it even worse to re-learn where all of the features are located.
  • I followed a detailed step-by-step tutorial to set up Google Analytics. But even after repeating the whole process to exclude any possible mistakes, it is not working for me.
Read all user reviews
  • Pros

  • It's very encouraging for the team to actually see progress over time in a chart, rather than just hearing/reading numbers.
  • It's really user friendly and easy to present or store data from other sources. It has a lot of chart types and ways for presenting data.
  • Cons

  • I dislike how long it can take certain reports in Looker to load.
  • This was very hard to configure for our company. We spent so much time and money but could never get it right.
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Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos