It's intuitive and easy to use while being very robust and comprehensive. Perfect for distributing work across teams and keeping track of progress and issues.

Some of the benefits that I found useful are listed below. It helps in tracking a number of tasks whether it is a new feature, an issue or bug or anything that requires some kind of tracking.

It's like an extra powerful ship, abundant in functions and features, that would bring you anywhere you like. For complex projects, it's probably a hidden weapon that decides about the win.

Great task-management software at an affordable price - JIRA is a great solution for a small business.

Jira has been good tool to help us organize and execute our team's work. I'd hope to find more flexibility in views and the like in JIRA, but as it's focus is on software teams I understand.

There are nice features that integrate across the ecosystem, like opsgenie, also the charts seem useful,  having multiple metrics about the project progress.

Some of the breakdowns of what issue the problems fall under aren't specific enough, and there are character limits for some of the requests when they should be able to leave more detail.

Customer service is outstanding. Great for companies to use as a ticketing system for logging issues, creating tasks and projects etc.

Overall experience is very nice with jira because of it's inclusive price & good features.

I really like the ease of use. It s very versatile and i like the customer support.

I love the integration with bitbucket because I can relate commits, pull requests and branches to an amount os cards on Jira, what is great for maintenability as well as for management.

We've had developers tell us that they hate JIRA because everything is just too confusing.

It's an amazing tool for working together across departments specially in big organizations. It's great with tickets - tasks or bugs.

Its configuration is a little confusing. As for use, in the beginning user is somewhat lost due to many fields and features of the tool.

Overall, the product is great to use. If your company invests in it then as a user, you should can count yourself lucky.

In addition, it is a great motivational tool and teaches us to discipline. It gives great insight into the status of ongoing projects and helps in their accessible presentation.

I like having the ability to “tag” other colleagues until tickets and messages. I also like the integration ability with some of our other tools.

I love that you can make recommendations and they listen to you and implement the changes which are great.

I like it is easy to use and even the price is not high for what it offers. I have been using these over the last years every day at my work and is perfect.

Great teamwork/collaboration tool with a great overview of the project and its progress, I would highly recommend this product for any software implementation.

Nice and friendly interface in the latest versions. Great power when it comes to managing permits and creating workflows.

The overall experience is good, it can be better on certain costumization fields and profile managment.

The lone thing I hate is that it is somewhat costly with regards to additional items.

I like most the versatility and the ease of use. It is designed in an intuitive way and the user experience has been great.

I feel like there is a ton of customization and all the appropriate fields are there. I love the burn down to see if we are on track with our sprint and I also love the kanban board.

I liked most in JIRA is ease of use and helpful. It helps us in tracking project and its tasks so that we can get more clarity on project outcome and its implementations.

Jira was great for what I needed it for; bug reporting. However, as someone who it took a while to learn, I am happy that is all I had to do.

We needed a help desk system that is reliable and performed the functions we wanted. It fit the bill perfectly at a cost that didn't break our bank.

Jira works great and allows to access and change boards very easily. It is a great way to communicate with the team due to the great features.

It’s a great program that helps organizations stay on top of project completions or important customer interactions.

Helps categorize, filter, share issues with great ease. There are so many good features that I love, it's hard to list over a review.

The problem is that with the passage of time I have been getting more things that I dislike and the initials do not stop bothering me, they could even bother me more at a certain point.

Also the issue tracking system is awesome. I used other service desk solutions in the past but Jira is best among them.

It's great to have a single place where we can document epics/features/stories/tasks. It's a great integration with third-party tools like Git.

Software is very intuitive to use and meets many needs within the one application. It is a great value for the amount of functionality we gain.

IGrafx works great for us to meet regulatory compliance requirements with their great software and the great support team with an extensive knowledge on the features and capabilities of their product.

I have had a great experience with iGrafx. Everyone I have communicated with from the company has been extremely helpful.

It is intuitive in using the graphics. It is full-featured, supporting all aspects of business design.

Best Process and Relationship Mapping Software.

It was easy to get started. Even if not using the app for a stretch of time I was able to pick up where I left off with little effort.

I've enjoyed the software and have had an overall positive experience with it. I use it when performing or training to RCAs, I use it to develop SOPs or work instructions.

Could use a license that is a cross between Architect and Web Diagrammer that allows limited Architect capability such as adding process objects and content.

We use iGrafx to decrease the cost per process, increase the process efficiency, reduce the complex processes to straightforward levels and model the business processes in a simple way.

User friendly with a simple layout that helps me to easily document my work. I was able to use it without even watching any video tutorial.

One things that i don't like mainly is when I am moving the flow charts it accidentally move the connecting lines within them which can cause some confusions.

IGrafx excellent product has help our organization to build many models of the organisation quickly and effectively. The Product is simple and easy to use and it enables a wide variety of model types.

It has been helpful with documenting the process flows.

IGrafx is excellent product has help us to build many models of our organizations projects like SAP and Six sigma.

I will use iGrafx to better define the business need - which helps business articulate their needs and system to modify what they planned to deliver to better meet business needs.

I am frustrated when forced to use other tools.

I like the functionality, good graphics and easy to develop relatively simple diagrams - especially for business process modelling.

Wonderful experience from contract to implementation. Great customer support and wonderful product.

I love the features and product support. For my company, the experience has been very positive.

Best Support for Implementation of Process-Based Management.

Ease of use, ability for process models to be more dynamic based on the information you can capture.

At first, the interface is intimidating and has a learning curve, if you don't receive training.

I was impressed with functionality for the price tag.

IGrafx is great for meeting the requirements of the regulation standarts.

US Dollar

Jira Software is a business process management tool used by agile teams to plan, track and release software. Jira Software supports Scrum, Kanban, a hybrid model or another unique workflow.


Jira enables users to create project roadmaps to map out all projects in progress. The project board includes a drag-and-drop interface that allows teams to manage every project detail. The system offers functionality to create user stories and issues, plan sprints and distribute tasks across the team. Users also have access to information from thousands of business apps, from design and monitoring tools to source code and productivity apps.


A mobile app is available for Android and iOS devices. Pricing is per user per month. Support is available through an online support portal, online documentation and tutorial videos.



LongDescription

Commenting/Notes

Milestone Tracking

Project Workflow

Employee Management

Forecasting

Multi-Channel Marketing

Surveys & Feedback

Web App Development

Status Tracking

Visual Workflow Management

Release Planning

Idea Management

Application Management

Source Control

Due Date Tracking

Time Tracking

Compatibility Testing

Customizable Reports

Access Controls/Permissions

Activity Tracking

Vacation/Leave Tracking

Process Change Tracking

Charting

Progress Tracking

Workflow Configuration

Task Scheduling

Ad hoc Reporting

Change Management

Marketing Calendar

Continuous Delivery

Traceability

Portfolio Management

Project Planning/Scheduling

Timesheet Management

Strategic Planning

Project Management

Approval Process Control

Gantt/Timeline View

Rules-Based Workflow

Projections

Product Roadmapping

Knowledge Management

Mobile Development

Public Dashboards

Communication Management

Supports Agile

Resource Management

Calendar Management

Test Library Maintenance

Goal Management

Collaboration Tools

Assignment Management

Data Import/Export

Continuous Deployment

Build Log

Risk Management

Process Modeling & Designing

Testing/QA Management

Test Case Tracking

Media Planning

Audit Trail

Version Control

Private Dashboards

Configurable Workflow

Project Time Tracking

Test Run Tracking

Mobile Access

Planning Tools

Requirements Review

Requirements Management

Capacity Management

Compliance Management

Vendor Management

Training Management

Agile Methodologies

Issue Scheduling

Issue Management

Data Connectors

Resource Scheduling

Supports Scrum

Configuration Management

Deliverables Management

Marketing Automation

Roadmapping

KPI Monitoring

Stakeholder Defined Attributes

Forms Management

Workflow Management

Ticket Management

Percent-Complete Tracking

Defect Tracking

Budgeting/Forecasting

Recurring Issues

File Sharing

Activity Dashboard

Alerts/Notifications

Employee Database

Reporting & Statistics

Predictive Analytics

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

Solaris

Web browser (OS agnostic)

Windows 2000

Windows 8

Jira Software offers flexible pricing. 

Small teams: $0 per user/month for up to 10 users
Growing teams: $7 per user/month for 11 to 10,000 users

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Jira

Live Online

Webinars

Documentation

Videos

iGrafx, a leader in intelligent process management, enables the world’s largest enterprises to turn process into a competitive advantage. iGrafx Process360 Live captures and connects critical business operations for process mining, analysis, modeling, and optimization. In today’s competitive market, business leaders must align business objectives and IT systems, comply with industry regulations, automate business process, and identify and implement process efficiencies by undertaking initiatives such as RPA, Six Sigma, and Lean. 

With iGrafx, businesses connect the dots across these efforts to deliver results, improvements, and increase return on investment. Learn more by visiting www.igrafx.com. 

File Management

Stochastic Modeling

Sarbanes-Oxley Compliance

Operational Risk Management

Organizational Charting

Presentation Tools

Performance Management

Document Storage

FDA Compliance

HIPAA Compliant

Templates

Real-Time Monitoring

No to customers are the same. Please contact iGrafx and allow us to put together a customer quote based on your business needs.

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