Process Director
About Process Director
Process Director Pricing
User Subscription, on-premise or cloud
Starting price:
$1,200.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Process Director
1 - 5 of 40 Reviews
Paulo
Verified reviewer
Higher Education, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Low-Code Digital Transformation
Process Director has allowed us focus on delivering business solutions that improve our overall customer experience while streamlining operations, increasing accountability and transparency.
PROSProcess Director switches the focus from custom solutions development to business process optimization. The product makes its easy to tackle complex workflows quickly and effectively, allowing us to address evolving business needs without delays. Out of the box integration with Active Directory and built-in connectors to multiple database systems facilitate identity management and data connections to ERP systems or other applications. Full audit logs, report building tools, and digital signatures make compliance requirements a non-issue. The new web form builder not only elevates the end-user's experience, but makes form creation even easier. Forms are responsive and can be created and deployed in no time.
CONSProcess Director will challenge the "developer mindset" who'd like to get underneath the hood to address specific needs. Overcoming this requires you to think differently, and forces you to look at a challenge from different perspectives.
Reason for choosing Process Director
We knew that Process Director would address our needs at the time with a robust feature-set that allowed for future growth and would push us into digital transformation.
Gregory
Semiconductors, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2020
BP Logix Process Director working well for our use case
Overall, it was as expected to ramp up on learning the software, developing the application fro our use case, and making enhancements to the application over time. We were able to achieve the desired results for managing our workflow and crating the various reports needed to manage the biz process and drive continuous improvements.
PROSProcess timeline framework. Technical support. Controlling user access to the level needed. Regular software updates and free training on new features.
CONSTroubleshooting issues - sometimes finding root cause is difficult. Bug fixes not clearly communicated as to how they were addressed in the next software release.
Reason for choosing Process Director
The price and capabilities best aligned to our business case need.
Reasons for switching to Process Director
Needed much more capability than SharePoint offered to manage the workflow.
Anonymous
Used less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed March 2018
I found this to be on par with other canned workflow tools. That is, not so great overall.
If you don't already have a team of coders, but have talented and technically-inclined individuals itching for a new challenge, this may be a good way to enable them to produce simple throwaway forms and workflows. Also found BP Logix tech support to be above average, though product development support is not included in the basic software license.
CONSDon't believe the marketing hype. No, your staff won't be cranking out complex forms and processes within days, weeks, or probably even months. You will require a substantial training investment and years of experience for workers to become truly productive with this. It is like learning a programming language, except instead of writing code you are mousing everywhere. And, unlike code, which represents the utmost in flexibility, you are working within the limited confines of one tool that does not support such common development tasks as renaming fields, adding more than x number of records to a drop-down, or diffing files to find out what has changed. When your knowledge workers become frustrated trying to accomplish a task for which the tool was not intended--and this will happen for all but the simplest project requirements--you will be tempted to recruit your coding team to assist. This is a good way to alienate your coders, who probably won't want to invest the time learning a tool that is inherently inferior to what they already have and know.
Scott
Higher Education, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2022
The ultimate sandbox sounds great if you're trying to build a sandcastle.
The tools are VERY easy to use to get working products and processes, once you get past the learning curve (which, depending on how involved you want to be and where you start, can vary from steep to near vertical). It's largely fun to work with (again, once you know your way around). Seeing your workshopping immediately payoff with a working prototype / final product is very rewarding. The form builder gives you exactly what you need to setup most form types. It too is as simple or complex as you want to make it.
CONSAs I said previously, the versatility in Process Director is both its greatest asset and it's largest downfall. You can make SO many things work, but because of that, the learning curve can be VERY steep unless you have someone holding your hand. Just like you wouldn't write an instruction manual for how to play in a sandbox, it's understandably difficult to codify all the different ways you can work with PD. There is a robust set of documentation, but the largest part of cracking through and finding something USEFUL is knowing WHAT to search for. It's been a while since I was a new user, so it's possible they've improved their onboarding experience with some sort of tailored training, but when I was going through there were a couple of examples, but unless you were looking to build something VERY similar or exactly like the samples, they only helped marginally. Looking back at my journey with the software there are a number of things I would have done differently to better ease myself into the product. Maybe adding a list of things to avoid during your first couple of builds? Things like arrays (having multiple of a section of fields, like multiple vendors for a PO), filling drop downs from other sources, and most custom tasks should probably be avoided. The first couple of processes should be very simple with simple forms (either very few fields or nothing too complicated).
Reason for choosing Process Director
Level of customization; reporting tools; sandbox type approach to design. Several of the other products we looked at did not have as free flowing of a form editor, which imo is the basis for everything else.
Ricky
Mining & Metals, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2017
A simple and easy to use software package that packs a big punch to solves unique business processes
- Process Director helps us provide solutions to niche processes that fall outside of the company's enterprise processes. - Moving from hard copy forms to an electronic format gives us visibility into our processes and eliminates the need to ask "Where are we on this process". - Automating our processes improves efficiency and eliminates a majority of phone calls and emails back and forth. - We have been able to develop simple processes for quick hits to improve a process as well as solve and improve complex processes.
PROS- Easy for a non-developer to develop a process from start to finish, yet has the tools a developer needs to develop complex scenarios. - Scripting capability with the SDK allows the software to be extended to meet your process when the out of box functionality doesn't fit your use case. - Great customer support that goes above and beyond to help solve issues - Direct Assistance is available if you need one on one help to solve unique issues - When we were evaluating BPM solutions, Process Director was the only demo that actually presented a complete solution for our use case in the RFQ where other industry identified "leaders" in BPM were not flexible enough to provide a solution. - Process Director is a perfect fit to solve niche processes in our company that fall outside of our enterprise applications - Very easy upgrade process. The actual upgrade process has been less than 10 mins for us even between major version releases.
CONSI don't have a con that I can list since I have yet to find a scenario that Process Director doesn't have a mechanism to solve.