SmartProcess vs Housecall Pro

SmartProcess has 17 reviews and a rating of 4.29 / 5 vs Housecall Pro which has 2473 reviews and a rating of 4.74 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.29 / 5 (17)

4.74 / 5 (2,473)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

July 29, 2020

January 14, 2021

Pros/Cons

  • Pros

  • I like the new front-end that came along with the update in June 2018. Especially the document management system is very handy and simplifies my job in the quality department.

  • The tool is very flexible, easy to use and pretty straightforward. It can easily be customized and provides a very good overview about all our processes.

  • Cons

  • Some users were struggling a bit when using the process explorer to design processes, but this could be solved rather quick.

  • It is not always easy to find the correct settings that you need to change and the workflow management takes time to get used to.

  • Pros

  • The product is easy to use! I like the messages that it sends the customers. The scheduling is amazing. Just an amazing product.

  • Very easy to use and very helpful for my small business!!

  • Cons

  • Although it is a very user-friendly system, I did have to separate my quickbooks from the server as it didn't merge as well as was originally thought.

  • When you refer other pros if they stay on the free trial till it runs out they wont give you the referral bonus

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux