SmartProcess vs Housecall Pro

SmartProcess has 17 reviews and a rating of 4.29 / 5 vs Housecall Pro which has 2473 reviews and a rating of 4.74 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

SmartProcess

Housecall Pro

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.29 / 5 (17)

4.74 / 5 (2,473)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

July 29, 2020

January 14, 2021

Pros/Cons

Pros
I like the new front-end that came along with the update in June 2018. Especially the document management system is very handy and simplifies my job in the quality department.
The tool is very flexible, easy to use and pretty straightforward. It can easily be customized and provides a very good overview about all our processes.

Cons
Some users were struggling a bit when using the process explorer to design processes, but this could be solved rather quick.
It is not always easy to find the correct settings that you need to change and the workflow management takes time to get used to.

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Pros
The product is easy to use! I like the messages that it sends the customers. The scheduling is amazing. Just an amazing product.
Very easy to use and very helpful for my small business!!

Cons
Although it is a very user-friendly system, I did have to separate my quickbooks from the server as it didn't merge as well as was originally thought.
When you refer other pros if they stay on the free trial till it runs out they wont give you the referral bonus

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Pricing

Pricing Range

Product Demo & Screenshots

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Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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