SmartProcess vs Visio

SmartProcess has 17 reviews and a rating of 4.29 / 5 vs Visio which has 1736 reviews and a rating of 4.51 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

SmartProcess

Visio

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.29 / 5 (17)

4.51 / 5 (1,736)

Ease-of-Use

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

July 29, 2020

January 20, 2021

Pros/Cons

Pros
I like the new front-end that came along with the update in June 2018. Especially the document management system is very handy and simplifies my job in the quality department.
The tool is very flexible, easy to use and pretty straightforward. It can easily be customized and provides a very good overview about all our processes.

Cons
Some users were struggling a bit when using the process explorer to design processes, but this could be solved rather quick.
It is not always easy to find the correct settings that you need to change and the workflow management takes time to get used to.

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Pros
this software is excellent to use and easy to draw keep up the good work use this everyday this app is excellent
So easy to use, great picture! Great sound! I have owned 4 vizios so far and ever had a problem with them!

Cons
high costs for the license, this application is very good for documentation but it is very difficult to integrate with systems based on BPM for greater control
Visio is a pretty basic program that lacks a lot of bells and whistles which is great for improving the ease of use but does cause some limitations when developing a project.

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Product Demo & Screenshots

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2020

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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