About Bugasura

A simple and collaborative bug-tracking platform. bugasura.io helps developers, QA, and Product teams report and close bugs faster.


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10 Reviews of Bugasura

Average User Ratings

Overall

4.8 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(8)

8

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 10 of 10 results

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December 2021

✒ pradosh from Pratishthan Software Ventures Ltd.

Verified Reviewer

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2021

A easy to use, non cluttered and simple Issue/Bug tracking system

Ease of Use is the main reason why I would go with this application. I also got good support during the period of usage and the support is ready to hear.

Pros

As a CI/CD platofrm developer and architect for software application have used apps like GitHub Issues, BugZilla and Atlassian Jira. The app distinguishes itself by being less cluttered and ease to use. The data and issues are clearly visible in the Dash Board. The Simplicity is its USP, and accordingly hits the sweet spot for most requirements.

Cons

Compared to applications like Jira, the functionality is not huge and diverse. Jira is highly customizable and is the gold standard as far the range of functions are concerned in this area. However it has integration with Jira if necessary for complicated requirements. Didn't explore it, as we didn't have those requirements.

Response from Moolya

Replied January 2022

Thanks Pradosh for using Bugasura and then taking time to review it. The idea of building Bugasura was to not replace Jira but look at a bug tracker that is fast and easy to work with in tandem to Jira. That is why Bugasura has an integration with Jira. We are adding some features though. More integrations coming in. Multi threaded comments. Simplified mobile views. Focus is to make it simple and easy to use as you have said that is our USP.

December 2021

Stuart from Onesys Limited

Company Size: 11-50 employees

Industry: Consumer Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

December 2021

Very Good Bug Tracking System for Teams Not Requiring Complicated Setups

Overall, the product has been a massive help for our small development team. We currently use it daily to track bugs across a few of our own products. The software was simple enough for use as we did not want an issue tracker with everything else like project management etc as we do not need those as we have another product used by everyone for that (as we manage other projects which do not have bugs)

Pros

The software is easy to use and get to grips with. The interface allows for direct image pasting from clipboard which is a nice feature. The statuses are easily customised for your teams requirements and bug references can be customised for each product we have.

Cons

It would be nice to see a few more configurable lists of data, such as, the field for "Feature Name" that is a free text field and is our team generally leave this as default as we do not want to have to type the name of a feature for each bug. A dropdown list would be better with a configurable list behind it. Additionally, it would be nice to see some configurable custom fields. So that we could add things live "Version" as a field. Rather than the current set of data such as the OS and Browser (which are useless for us)

Response from Moolya

Replied December 2021

Hi Stuart, It is wonderful to receive your review. We are prioritising your feedback and you will soon see custom field options. Our goal is to continue to make this simple and easy to use and glad to see you highlighted that as a pro of Bugasura. Cheers for a great holiday season!

December 2021

Antonius from israelbonds

Company Size: 201-500 employees

Industry: Financial Services

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2021

Standardize Bug Reports from both QA and Non-QA testers

Pros

Standardize Bug Reports: - It helps structure the thinking and execution of tests, as well as guide novices in producing helpful bug reports without much effort. Moreover, you're using the same tool for browser and mobile-based testing to generate a bug report with an image flow (screencast) from two separate sources. This greatly reduces the friction and dread of yet another bug report when you are testing a buggy sprint/release. - Great on its own and as a JIRA integration - Add-on tool which can help with reporting and managing bugs, but it shouldn't uproot your processes, it's more of something that you can leverage to streamline, set up, recording, and reporting of any testing efforts. - Exploratory testing is where I find many bugs, so being able to quickly report bugs while I'm testing in this manner is appreciated. - Easy workflow, so training doesn't take much time.

Cons

Simple overall concept, yet it does require some training (although minimal) to grasp the workflow and main benefits. It doesn't tie back to your test case tool (which will usually have a pass/fail and reporting feature). It that sense you might feel like using either tool but not both. So the question will be which one are you going to drop? - That being said, I've heard of teams abandoning the test case suite to "save time". This always makes me raise my eyebrows, but since there's no abandoning reporting, you'll find bugasura as a preferred go-to tool.

Response from Moolya

Replied December 2021

Hey Antonius, A pleasure to discover your review here. We are grateful for you to consider using Bugasura reporter and tracker. We recently made a significant improvement to reduce the initial learning curve for the tracker and we are seeing a great conversion of first time users to regular users because of that. However, we will continue to make improvements on the reporter to make it easy for first time users based on your feedback. Equally, our roadmap and vision is to make it so much more easy for people to provide visibility into what they are testing and making it easy for others to understand and solve issues. Since we release something exciting and new every 2 weeks, watch out for what's coming up in the first week of the next month. Cheers and Happy Holidays!

November 2021

Sanjay from SelectorsHub

Company Size: 1 employee

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2021

Bugasura: A tool to make your testing more efficient and manageable.

We are using Bugasura at SelectorsHub to raise and track the bugs. SelectorsHub users found it very easy to raise bugs and at the same time it made our life so much easy to track those bugs and fix them. It's been more than 6months we are using it and it is saving a lot of time and energy for us. Now we need not to ask our user what browser or what OS you are using, we get it auto filled like wise many other things which made our life so easy.

Pros

1) User friendly UI. 2) Every aspect of both the end bug reporter and bug fixer has been taken care. 3) It has made so easy to raise bug and track them with the features like it auto fill the information like browser, OS system etc.

Cons

It's been more than 6months but we didn't find anything bad about it.

Response from Moolya

Replied December 2021

Hey Sanjay, Thanks for your kindness and reviewing us here. Thanks for the 10/10 rating because we strive to get there. As you mentioned, we are focused on making it easy and useful. Equally affordable. That's why we our free plan and making it free for useful projects like Selectors Hub and Test Case Studio has delighted many engineers. Cheers!

December 2021

Praveen from Nojish Technologies

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2021

Excellent Product

Pros

UI of the Product is very simple and easily been understood by developers and other project team members. Also appreciate the response from the support team for the query raised.

Cons

Need to have options to add customize issue types

Response from Moolya

Replied December 2021

Hey Praveen, Super delighted to read your review. Customizing issue status is available now. You can go to settings and checkout custom workflow and add the same that is relevant to your team. We love the fact that you gave us 10/10 and appreciating our UX because we spend a lot of time thinking how to make it a 10/10 experience for you and others. Every 2 weeks, we have something cool going out. Board view just went live. Check out what is coming in the next 2 weeks. You will absoliutely deepen your love for Bugasura.

December 2021

Omendra from Lynx Automation

Company Size: 11-50 employees

Industry: Hospitality

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2021

Great Software to Track Bugs

Pros

Its quite simple to track and resolve bugs.

Cons

A little less in features as compared to asana. Need to enhance features

Response from Moolya

Replied December 2021

Hey Omendra, Glad to receive your review. We just launched board view. Every 2 weeks, we release new features and in hindsight we would certainly be feature rich. Thanks for your continued usage and support. Watch out for something cool coming in the next 2 weeks.

November 2021

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2021

Great way to track bugs!

Very Good!

Pros

Easy to implement and simple but effective way to track , manage and resolve bugs!

Cons

Would love to see both way integration capability with JIRA

Reasons for Choosing Bugasura

Maintaining bug tracking excel sheets was not an efficient and scalable way

Response from Moolya

Replied December 2021

Heya, Glad to read your review. We do have a push to Jira as of now. I am sure you also want to do pull from Jira. We are working on that. Not just that, we are bringing integration with other tools your teams are using too. That way, every 2 weeks, you will see something new and refreshing as you continue to use Bugasura.

December 2021

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

December 2021

Bugasura - A Tester's Friend!

Pros

I had started using Bugasura for Mobile App Testing & this tool really helped me to reduce the time required to collect, annotate data for the bugs identified in the application under test. Recording was easy, annotating screenshots is really helpful. This makes the overall Bug Report developer friendly too! This was a tool that was much required in the market. This tool has been designed with an objective to ease a Tester's effort. I do recommend it!

Cons

Nothing that I have found. I am looking forward to integrate it with the Testing process in my new team.

Response from Moolya

Replied January 2022

Thanks for taking time to review us. From your review it looks like you have used our reporter app and our tracker together which is a power pack combination for anyone (not just tester's) reporting issues. Our visual storytelling approach to a bug is certainly something we are proud of and glad to see you have enjoyed it. Please write to us if you have any challenge integrating with your new team.

January 2022

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2022

My personal review

Pros

The UI is overmuch easy and easy to understand for new users. It does not required to train a new user

Cons

Some access controls are required/improvement need to be done.

December 2021

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

December 2021

Its an awesome product for QA People and Management Team

Its just cool and good.

Pros

Tracking the repeated things in a single click and customizations

Cons

Price is bit high, it would be great if we decrease the price a bit

Response from Moolya

Replied December 2021

Heya, Glad to get your review. We changed the pricing model recently. We made it free for upto 10 users. We only charge $5 for 11th user onwards. So, if you have a 12 member team - you only pay for 2 users and $10. That means it is less than a dollar per user. Cheapest available in market. Most superior free plan for any tracker. We will continue to re-invent and do better. Thanks for your lovely support and continous usage.