Bugzilla vs MantisBT

RATING:

4.1

(134)

Bugzilla has 134 reviews and a rating of 4.13 / 5 stars vs MantisBT which has 99 reviews and a rating of 4.09 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (134)
4.1 (99)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4 / 5
3.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
October 9, 2023
August 28, 2023
Pros/Cons
  • Pros

  • Performance is good, better than JIRA. It's easy to automate bug reporting with Bugzilla, it has an API to interact with the system.
  • Best for small companies who wants to start up with less budget.
  • Cons

  • Little difficult to customize as per project needs. Difficult to attach large files while reporting bugs.
  • Reporting is a limitation for Bugzilla. For me, to keep close track of workflows, Bugzilla just fails me and it's why I changed to another system.
Read all user reviews
  • Pros

  • Their bootstrap design is amazing, before version 2 it wasn't so tidy but nowadays it is. Thanks for making my bug tracking and managing easier.
  • A very simple interface, very good graphical reports, daily use eclipse compatibility with my tech team.
  • Cons

  • Most of the settings are awkward to apply, takes a little getting used to.
  • If you are struck with the setup, it is very unlikely you can an answer as this is used by very less people. Very difficult to setup work environment on Linux system.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos