The customer support staff is friendly and helpful. Instabug helps us communicate with our clients quickly and resolve issues faster.

We also monitor App stability using the Crash reporting module.

I had limited options to do this in the current version.

The Instabug support team are extremely helpful and responsive. Instabug helps us at all stages of our app lifecycle, from internal QA through to beta testing and the feedback on the end product.

With the bug reports i have th eoption to talk to the bug reporter. This can let our company get rid of our zendesk subscription and save money.

Well-designed UI makes important information easy to access and parse. Customer support is helpful and responsive.

The best thing InstaBug has going for them is the ease of integrating into existing software. Getting InstaBug added to our iOS and Android apps was a breeze.

Great product, although lesser priced available.

Its very easy to use and can be triggered the bug properly in the portal, all the way of implementation is helpful for the user to report issues.

A peace of cake integration and great user experience.

Good value for money, no need to integrate a lot of different stuff, no coding. Great features and integrations with e.g Jira and Slack.

Perfect tool for App user feedback and crash monitoring.

Customer Support have been extremely helpful in guiding us through the process, whilst the ease of use has been greatly received by our testers.

The cost ... it's really problem in the first launching the app just it the obstacle in the software.

The integration with third-party tools like Jira is again a very useful funcitionality that has made Instabug a winning tool.

We used instabug as a bug reporting tool from our UI test automation tests, and it seemed to be great for that.

If you want to get help from your user and receive bugs or improvements, it's your service! the SDK can be installed whitin minutes.

Easy integration, user friendly. The sdk provides sufficient functionality yet does not affected the user experience of your own app design.

The most annoying is opening logs details. Surveys seems for me to be useless.

The cost ,  it's really problem in the first launching the app just it the obstacle in the software.

The best part is that i can test any application.

I love the app! i do receive a few too many emails from them, though.

We had a few tricky questions when we needed to use API. Support team was so friendly.

Another huge plus about zipboard is their customer service. Very responsive, helpful, and where they can make immediate tweaks or improvements, they did.

It's all about the show, less tell, and tons of time is saved because of it.

The ability to capture an image and comment it while working through whatever I'm reviewing. I also love the filtering capabilities when I'm looking through the submitted feedback.

Buttons are all over the place, icons are too small, uploaded images don't work sometimes. Screenshot taking is horrible.

When we work on a large project, it sometimes does not work. We've had clients refusing to use the software because of firewall restrictions.

Zipboard is easy to use and understand. Having good UX and bug tracking functionality is amazing.

Ability to quickly collaborate on projects with disparate team.

Ease of collaboration on tasks and keeping stakeholders notified. Very responsive customer support.

Awsome for team collab around visually focussed projects like web design.

It's an excellent tool, must have for any organisation who work with images and videos. For elearning industry it will be a great help.

Easy to use the best for managing and resolving  bugs on web app and site.

I like the concept and I think it's a great way to review wireframes.

US Dollar

Instabug is a hybrid in-app feedback and bug tracking solution that provides businesses functionalities for beta testing, user engagement and crash reporting.


Users are provided with customizable software developer kits (SDKs) to set up the solution. Instabug allows users to capture information from beta testers via in-app feedback, screenshots and screen recordings that help them to identify bugs. Users can also set up rules to automate workflows and control forwarding issue to third-party applications.


Instabug notifies stakeholders via email, push notification and in-app chat whenever a bug is fixed. It offers integration with various third-party project management and collaboration applications like Jira, Pivotal Tracker, GitHub, Bitbucket, Trello and Asana. The solution's crash reporting functionality provides users with information on running environments, thread states and network request logs.


Services are offered on an annual subscription basis that includes support via email, FAQs and live chat.



LongDescription

Case Management

Surveys & Feedback

Customizable Reports

Single Sign On

Project Management

Customizable Fields

Collaboration Tools

Assignment Management

Randomization

Customer Complaint Tracking

Self Service Portal

Audit Trail

Survey/Poll Management

Issue Scheduling

Question Branching

Real-Time Notifications

Workflow Management

Bug/Issue Capture

Ticket Management

Recurring Issues

Alerts/Notifications

Reporting & Statistics

Chat/Messaging

Customizable Templates

Backlog Management

Issue Tracking

Interaction Tracking

Dashboard

Alerts/Escalation

Reporting/Analytics

Feedback Management

Data Analysis Tools

Third-Party Integrations

Survey Builder

Task Management

Live Chat

Mobile Survey

Quality Assurance

Search/Filter

Bug Tracking

Web browser (OS agnostic)

FREE $0/mo
Basic Bug Reporting & Feedback
1 Member | 1 App | 1 Month Data Retention

ESSENTIAL $124/mo
Free Features
+
Crash Reporting
Debugging Logs
Basic Integrations
4 Members | 2 Apps | 3 Month Data Retention

TEAM $249/mo
Essential Features
+
In-App Chats
In-App Surveys
Feature Requests
Analytics
Advanced Integrations
4 Members | 2 Apps | 6 Month Data Retention

BUSINESS $499/mo
Team Features
+
Assisted On-boarding
API Access
Custom Reports
4 Members | 2 Apps | 12 Month Data Retention

ENTERPRISE
Business Features
+ 
SDK Customizations
Account Management
Priority Support
On-Premise Hosting
Dedicated Hosting
White Labeling
Unlimited Apps and Members
Unlimited Data Retention

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

51-200

201-500

501-1000

1000+

Instabug

Live Online

Webinars

Documentation

Videos

zipBoard is an innovative review and approval solution that provides project efficiency and collaboration for design, eLearning, web developers, marketing, and construction professionals worldwide. Since 2015, zipBoard has made the cloud-based online annotation process paperless with workflows that improve project communication and streamline processes across the entire project lifecycle.

Trusted by over 25,000 individuals across the globe, zipBoard’s solutions help:

👉Technical and non-technical team members

👉Clients, SMBs

👉Project managers

👉eLearning professionals (SCORM/authoring tools/in-house tools)

👉Creative content creators (images/videos)

👉Legal compliance reviewers

👉QA

👉Contractors

👉Engineers/Architects

👉And stakeholders, manage and collaborate with ease.

Our annotation tools enable markup and collaboration that streamlines the review and QA processes for videos, images, SCORM files, URLs, and PDFs. zipBoard’s easy-to-use markup tools simplify communication across teams, and the robust dashboard in zipBoard tracks annotations and generates reports that increase visibility and accountability.

Why you should use zipBoard:

👉Works online in real-time, from anywhere.

👉Unlimited collaborators with one account.

👉Best in class in-built content markup and review tools.

👉On-demand API access to integrate with your ERP or SAP solution.

👉You have complete control over your content.

👉Ease of use.

👉Get notified when a the content moves to the next phase.

👉Priority support.

👉Custom features for enterprise users.

👉And MUCH MORE!

Interested in experiencing the benefits of zipBoard for you and your team? Start your free 15-day trial at app.zipboard.co/signup.

Instabug vs zipBoard

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