Rollbar Software


 

Rollbar is a cloud-based bug tracking and monitoring solution that caters to organizations of all sizes. Rollbar supports multiple programming languages and frameworks like JavaScript, Python, .NET, Drupal, Wordpress and Pyramid. The solution can also be deployed on premises at the user end.

Rollbar provides automatic error grouping based on an error's root cause and also gives users an option to customize these grouping rules. Notification filters help users to set and prioritize notifications by error type. The solution also offers workflow control capabilities that allow users to tag issues as active, resolved or muted.

Rollbar enables users to track their deployments, provide information in the form of graphs, manage timeline and maintain deployment history. The solution adheres to industry standards and provides 2048 bit end-to-end SSL encryption, two-factor authentication, login controls and audit logs. Rollbar comes with Rollbar Query Language that allows users to communicate with the database.

Rollbar is available on a monthly and annual subscription basis that includes support via email.

 

Rollbar - Dashboard
 
  • Rollbar - Dashboard
    Dashboard
  • Rollbar - Occurrence history
    Occurrence history
  • Rollbar - Query language
    Query language
  • Rollbar - Team assignment
    Team assignment
  • Rollbar - Track deployment time
    Track deployment time
  • Rollbar - View disabled channels
    View disabled channels
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 8

83 Reviews of Rollbar

 

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Software Advice Reviews (2)
More Reviews (81)

Showing 1-2 of 2

Prabhdeep from Capgemini
Specialty: Software / IT
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2017

December 2017

Review of Rollbar

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to setup, simple to understand emails, good error reporting. Free service too.
I really like to be able to go into the history of errors, checking them and discovering if they were already happened in the past. It replaced completely email-based error notifications

Cons

Sometimes I feel something is going wrong with errors count but in general my experience is more than positive

Review Source
 
 

Parteek Singh from Hutchin Hill Capital
Specialty: Financial services
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2017

December 2017

It fixes my all bugs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Give it a shot

Pros

It can manage each error like an incident in Pagerduty or a ticket in Zendesk.
Intelligent clustering and grouping of error occurrences by 10^n. Lots of flexibility in alerting rules.
Rollbar is enterprise-ready and has on-premise deployments.

Cons

The pricing Rollbar has offered via its plans. It is on the higher side when compared with other Crash Reporting tools
To many script updates (in a short time), the update should be easier (ex. having a central repository in Rollbar for each major version)

Review Source
 
 
 
Showing 1-20 of 81

Scott from Lesniak Swann Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Reliable, informative and can make a difference

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Really enjoyed the product and only replaced in with on-premise Sentry. Highly recommended.

Pros

Simple to get started and setup with a really good UI.
Track down errors fast and solve them with the extended information Rollbar can provide

Cons

Can be expensive if you have a large volume of errors or large traffic site.

Review Source: Capterra
 


November 2018

November 2018

Best tool to monitor errors

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

Rollbar reached us out when they detected a problem on our production site and provided their help which was an awesome experience.

Installing Rollbar on our Rails app was very painless.

Love the email notication, as soon as someone sees the error Rollbar send email alert which helps to resolve issue faster.

Cons

We noticed that Rollbar also considers AJAX request in page load time, we need an option to disable this.

Review Source: Capterra
 


November 2018

November 2018

Easy error logging!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Rollbar is without question the best full-stack application error and exception monitoring system. It allows for quick, simple error monitoring.

Cons

No cons so far! Having it has been extremely helpful.

Review Source: Capterra
 


November 2018

November 2018

Catch bugs as soon as they happen

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Bugs can cost a lot, and rollbar can save you a fortune should a javascript bug come up stopping your shopping cart from working for example. Very handy to spot browser compatibility issues, and little bugs which slip when rolling out new versions of your website.

Cons

Pricing could be more approachable, but worth its weight in gold if you catch a bug early.

Review Source: Capterra
 

Tung from UPTech Team
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Get notified for issues

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I like that it sends notifications if something goes wrong and your team can stay alert about it. It's pretty nice to know if something is down or something isn't working. We also use it to track custom events when some logic isn't behaving as expected. For example when server returns a new Key value that is not handled on client side.

Cons

The notifications customization is pretty hard and not clear. I tried to turn off some part but I couldn't do it only to myself. You (seems) can only turn it off for the "team". So I end up creating a filter in Gmail.

Review Source: Capterra
 


October 2018

October 2018

Best-In-Class Error Reporting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Rollbar is an absolutely fantastic service and highly-responsive support if you ever hit an issue, all at a very reasonable price point. I can't recommend it highly enough.

Pros

- Easy integrations make setup a breeze
- Ability to filter errors by environment and assigned level make management great
- Deployment tracking, view errors by user, search errors using SQL-like syntax, deobfuscation of stack traces - more features than you can shake a stick at

Cons

- Automatic grouping of errors leaves something to be desired, but this is can be worked around by marking these errors manually

Review Source: Capterra
 

Olivier from MobDesign

July 2018

July 2018

I've used rollbar on web project, ios app and have always been impressed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

can be used on almost any kind of project
easy to integrate in the platform I used (except react native)
free plans gets you a long way
Support has always answered to my questions

Cons

I tried to use rollbar for a react native project and it was too buggy, i moved that project to another provider

Review Source: Capterra
 

Norbert from Best Team Bid
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

The king of debugging

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

No one isn't protected of errors, we are doing them unconsciously and even accidentally. As a result, they are influenced on our lives usually badly, especially, if we talk about software that we create for people's consuming. But what if will exist an opportunity to detect and prevent errors before a user stumbles upon them. I am very happy that at the right time I have met the program Rollbar. Rollbar provides real-time exception reporting and continuous deployment monitoring for developers and entrepreneurs. No matter what coding you have used for your projects, the software supports a dozen platforms. And it is easy to set up, just a few lines of a code.Furthermore, just imagine that a few lines of code will give you a chance for a rapid vision of errors, stack traces, trends and affected users. And all of this information will be summarized and grouped in the way that will be more convenient for you. Additionally, I want to specifically note that this program is trusted by such enterprises like Uber, Walmart, Duolingo, Dell, and others, that also means something.

Cons

I don't have any issue to complain about that product. Rollbar is а very powerful solution, give it a chance.

Review Source: GetApp
 

Kraig from Endless Party
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

A big help to increase the working ability of your team

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

Rollbar is a monitoring tool that allows you to find quickly a line in the code that leads to an error. You will receive very convenient automatic emails in case of failure occurrence. The log of errors itself is very informative but not chaotic bunch of text. They can be grouped efficiently in different ways and according to different criteria. Learning to take all advantages of this program will not take too much of your time. If needed, you can always ask the support team, they will be happy to be of help. And, by the way, the program is not very expensive.

Cons

If we talk about the disadvantages of this program, in general, there are not too much of them. I personally came across that you can not create your own personal project since you need to form a team for this purpose and then to attach to project to it. Also, it would be great too see more documentation as it lacks when using some features of the program.

Review Source: GetApp
 

Dante from Extra Vital Science
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

Flexible, top-notch bug tracker with the tons of useful tools

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I can't even describe how good it is. It is incredibly easy to see and get, that platform definitely was created for users and convenience of use. You don't need to waste much time implanting this bug-tracking platform into your system. Rollbar would easily integrate with each your application. The live-time report system works flawless and has lots of benefits. As a result, our workflow proceeds error-free because of fixing them instantly, without random interruptions to the process. You should just go and get it.

Cons

I don’t even know what I can say in this section. There is nothing to dislike. This is absolutely the best product on the market, practically without disadvantages. And the number of positive reviews speaks for itself.

Review Source: GetApp
 

Argentina from Trendy Stream
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

Everything is under Rollbar’s control

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

First of all I can setup customized email notifications for most important errors which I think will have serious impact and should be resolved in the first instance. And now only those notifications would be sent to me reducing the overall stress about dealing with every single error even if that is not important at that particular moment. We strongly rely on Rollbar there are helpful alerts, advices and the option to integrate with the browser to report frontend JS errors is very useful. I have used Sentry and other error tracking but nothing can match the simplicity of Rollbar!

Cons

There are lots of features that were presented in Rollbar and when I first got a glimpse of the dashboard I found that some of the features have no significance to me. Thus, Rollbar should create something like hierarchy of features that could be configured for each user of program.

Review Source: GetApp
 

Steven from Losasso
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

I thought the customer support was great.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I really think the ease of use of this software is a huge pro. I could not get over how easy it is to use.

Cons

I honestly cannot say there are really any cons for this software except for maybe the price slightly.

Review Source: Capterra
 


April 2018

April 2018

We rely on Rollbar for great client-side error logging

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Rollbar let us drop in an SDK that automatically wired up to capture browser errors without a ton of work on our end, which was a huge time-saver.

Pros

Rollbar is great for logging client-side javascript errors (although they can also log errors from a bunch of other sources), and we use their source-map feature to have useful error reports on our minified code. Rollbar also has useful alerting for when a new issue crops up, or an issue crosses a threshold for number of times seen. When we've gone to them for support we've found it to be great.

Cons

Rollbar is reasonably good at de-duping the same errors and grouping them into a single item, although that's not yet flawless. They've also got a query language that we've used a little but, although in our experience it is pretty slow to return results (which could totally be on us).

Review Source: Capterra
 

Ben from Talkabout Technologies
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Requires a little but gives a lot

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

In comparison with all similar opponents the pricing system is quite rightly. I used to work with some other bug tracking programs and the pricing politics seemed unfair, I mean that you paid more than you got. In case of this tool you do not feel greed or disappointment.

Cons

If we are talking about minuses of the product I would say that the company still not so big to work with large corporations with more than three hundred employees. I cannot say that I am sure of it but I think so, but for medium or small size companies it is perfect.

Review Source: GetApp
 

Danoosh from University of Alberta

April 2018

April 2018

great problem reporting tools, save a tone of time for development tasks

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

The main user interface is fairly detailed in providing information that I need most. the ability to sort and filter errors and notifications saves a lot of time and effort.

Cons

So far I have not seen anything bad/problematic from this software. It has been very helpful for our team

Review Source: Capterra
 

Abram from 777 Bets
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2018

March 2018

An irreplaceable tool for finding errors

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This excellent software allows me to manually combine errors and manage them in a few clicks. I really like the interface, it's very easy for me and gives me all the necessary information. This software is the ideal solution for use in the company. Using the toolbar of this program, I can view information about the error history, such as the arguments related to the error, when exactly the problem hit the application, which browsers were used. Thus, it allows us to quickly find problems that we could not find earlier.

Cons

I have nothing to criticize this program as it works perfectly. Is there one point, at my discretion, the interface is a little outdated, but I hope you correct this not a big mistake. I'm sure that there are always opportunities that developers can add in the future to make the program even better.

Review Source: GetApp
 


March 2018

March 2018

Awesome crashlytics for SaaS! One of those MUST HAVE apps.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We have been using Rollbar for last 3 years and we are not planning on quiting! WE LOVE IT! Easy to integrate into our products. Maintaining crash-free app became a lot easier. Support on HIGHEST level. INTEGRATION with JIRA is also a great add-on.

Cons

Integration with JIRA could be more advanced. In our company we use kanban boards and it would be a great feature if we could prepare tickets from Rollbar to automatically have every necessary field filled in.

Review Source: GetApp
 

Sergey from Weblium
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

We have implemented it in our startup weblium.com. This allowed us to see all errors centrally in on

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

1. Reporting all exceptions and errors
We just add simple Rollbar code and it catches all unhandled exceptions. Very useful and simple feature, that we use.

2. Custom error reporting.
We add some asserts on the most complex part of the code, to catch potential logic errors at the very beginning.

3. Real-time log.
When you have to test the production. Instant error logging helps save time.

4. Assign Owner
Each error can be assigned to the developer and can be marked as resolved when done. Very useful.

5. RQL Console
The new tool, it allows us to create detail data queries.
Very powerful tool for the analysis of problem areas in our code.

Cons

Price plans based on the number of requests. But if your project didn't have a lot of errors all looks good.

Review Source: Capterra
 

Kyle from Ad Reform

August 2017

August 2017

Rollbar is easy to set up and provides peace-of-mind that you'll know if users hit errors

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Visibility into application errors and peace-of-mind that the team will get notified of any issues

Pros

The setup is easy, and the product is very feature-rich. It is powerful and integrates with popular tools (e.g. Github, Slack) to tie into your team's processes. I like being able to push errors from different platforms and languages into one system for alerting and reporting.

Cons

The UI generally stays out of your way, but this can make configuring certain things a bit tough (e.g. custom error groupings uses a JSON configuration).

Review Source: Capterra
 

Gercek from Raklet
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Great Monitoring Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We have been using Rollbar for over a year now and it has been really helpful for our engineering team.

One of the best features is the solutions tab which provides community answers to common problems.

Highly recommended.

Cons

Free plan is just not enough for bootstrapping startups. I wished there was some sort of pay as you go model.

Review Source: Capterra