Wylie
About Wylie
Awards and Recognition
Wylie Pricing
1-2 Users: $45/month 3-4 Users: $55/month 5 + Users: $65/month
Starting price:
$185.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Wylie
1 - 5 of 47 Reviews
Ashley
Verified reviewer
Medical Practice, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed October 2018
Great business software!
Easy to use and teach; different colors for different providers appts; lots of tools for keeping up with purchases and inventory; predictive purchase helper for what has been sold/popular items
CONSWould add more quick buttons; option to post a payment over the amount without automatically applying a cash-back transaction to edit and remove; email reminders come from the provider of the appt, not the person who scheduled the appt.
Vendor Response
HI Ashley, Were glad you like our system!! Thank you for the feedback. Please see the scheduler page in the setup section for more options on email reminders. Please send me an email with more information on what you mean regarding cash-back transactions - w.mckinty@wyliesystems.ca. Will.
Replied November 2018
Sherri
Health, Wellness and Fitness, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
I’ve Looked at Other Platforms
As mentioned before, I am so impressed with the responsiveness of [SENSITIVE CONTENT] and his team.
PROSTailored to my business I am able to use Wylie as a POS, Scheduler and a Customer Management System. The team at Wylie is always very responsive and quick to implement any ideas that their uses have.
CONSMobile version. I know that this is in the works and I am looking forward to seeing how the site or an app becomes available.
Reason for choosing Wylie
Wylie is preloaded with many tools that I need for my business.
Vendor Response
Thank you so much Sherri! We work hard to provide the highest quality support possible and we are so glad that your experience reflects that. As you mentioned, we are working to enable access to even more features on your mobile device. I will be reaching out to ensure you have access to all of the features currently available on your phone! Darcy.
Replied November 2021
Pilar
Alternative Medicine, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed July 2018
Point of Sale
It helps keep track of what sales are, who converts, and SHOULD be helpful with inventory control, but I have yet to see that.
PROSI like the built in CRM function. Helps track leads and gives me the ability to mass email them as well.
CONSThe inventory function seems to have an issue, and each time o reach out to the developers for help I’m told it’s human error and I need to refer to the the help section of the POS.
Vendor Response
Thank you for taking the time to do the review. Please call any time (the help number is at the bottom of each screen) and we will help you with the Inventory Management aspect of the system. The Inventory Management document in the help section was completely updated a few months ago and should be very helpful as well.
Replied August 2018
Kimber
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2018
Superior Customer Care
My absolute favorite part is anytime I have an issue, big or small, I simply call the number on the screen and someone answers- or immediately gets back to me. They are always able to fix issue from there end. The customer care/service is so far above and beyond anything I've ever experienced that I would use this system for no other reason. Seriously. There is no automated system. It's a real person who actually talks to me and solves my problem usually within minutes but never more than one business day-which includes weekends! It's amazing.
PROSI didn't have to set it up myself. My background is not business. I can't imagine how overwhelming it would have been to create POS system. Wylie made it so simple to start up our business and allow me to take care of my clients and focus on them instead of spending hours trying to figure out how to track inventory.
CONSI did not know how to interpret some of the data this program could generate. Had I understood it, I could have used it to improve how I reordered product. Also, originally, it was hard to edit products out of the system.
Vendor Response
Hi Kimber, thanks for taking the time to review Wylie! We're glad you like our product! Keep in mind that if your help videos and documents aren't enough, you can not only call, text or email, but you can schedule a Q&A/training session any time. Will.
Replied August 2018
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2018
Overall Review
At this time we only use the schedule due to not being very happy with the rest of it. We may eventually stop that when we find another scheduling program.
PROSScheduling program is very useful. I especially like the reminders sent to clients. This part of the POS system is why we stay.
CONSWe have experienced problems with the inventory section. We need a more comprehensive inventory program and had to purchase another system for this. So we no longer use the inventory. I also did not like the email section. There were no choices for designing emails with different fonts, sizes, bold, italics & colors. I used it very little and eventually stopped because I could design attractive emails in Outlook. I was hoping to use it for newsletters but because of the lack of design functions I use Outlook instead.
Vendor Response
We are glad to hear that you enjoy scheduling in Wylie! I am sorry that you did not have the same experience with inventory control and creating email templates. We have added a lot of capabilities to email templates since your review, that I hope you find useful! We would love to hear from you to help with inventory control or hear any feedback you may have. Please contact us at support@wyliesystems.ca
Replied November 2021