TrustRadius

RATING:

4.4

(86)

About TrustRadius

TrustRadius is a buyer intent software that helps businesses track verified reviews and ratings of different products. The platform enables managers to add products across various categories to attract and engage prospects. Administrators can tag, filter and share reviews on a unified interface. Additionally, TrustRadius allows teams to connect the system with Salesforce and gain insights into customer views. TrustRadius lets buyers can visualize reviews, assess product-related information, and compare multiple products on a centralized dashboard.

TrustRadius Pricing

Please contact TrustRadius for pricing details.

Free trial: 

Not Available

Free version: 

Not Available

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TrustRadius Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for TrustRadius

1 - 5 of 86 Reviews

User Profile

Telagareddi Y V M S

Verified reviewer

Higher Education, 201-500 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2023

best for software reviews

Overall, TrustRadius has been a truly great experience for me. I have been working with them for a while, and I was satisfied. helped me produce a large number of reviews for the product I submitted and grow the company.

PROS

Users that publish reviews for software items are given favorable incentives by TrustRadius. Users that genuinely assess software applications or products receive prizes. It answers all of our queries about the software and dispels any uncertainties we may have had. I enjoy TrustRadius's good and user-friendly program the most.

CONS

There are many favorable and negative reviews about the companies we look up on TrustRadius, which causes the user to become unsure about whether he wants to pick that firm or not. Customer service takes a while to reply.

Anonymous

501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2023

TrustRadius guided with great assistance while purchasing new software

One of the best platform for reviewing the software products and comparing the each feature of the product. The software application is excellent. The reviews in TrustRadius are true and genuine. The software product can be purchased by trusting the reviews on that product using TrustRadius.

PROS

TrustRadius provides the reviews on any software product. The brief description of the software product is available in TrustRadius. We can make an analysis on a product by simply going through the reviews present in the platform. The best part of this is the reward feature that is the rewards are provided for the reviews we give.

CONS

I haven't faced any problems using the platform. But my suggestion is to verify the reviewers profiles before publishing any review so that the user will be more secure in using TrustRadius. Special mention is about the user interface because it is beginner friendly and easy to use.

Bed Prakash

Electrical/Electronic Manufacturing, 11-50 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed December 2021

SAAS Review Portal For increase the sales of your SAAS products

I always love to read reviews before making any purchase decision. During the reading review, I especially believe in three platforms they are G2.com, Capterra, and TrustRadius.

PROS

I like the way TrustRadius listed the pros and cons in points. Reading long paragraphs is always boring and all we need is short, sweet, and to be facts points.

CONS

I personally found some reviews far less relevant to the products, Most of the incentivized review is positive no matter the products/software has the worst reputation in the market.

MANDALA

Computer & Network Security, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2024

SOFTWARE REVIEW OF TRUSTRADIUS

wonder full experience with this platform EASE IN USE.

PROS

It is the best site i have ever seen it is the leading site for the business purposes and it will help for better decision making and it is trust worthy platform.

CONS

some times support time not responding other than there is no problem with this.

Anonymous

10,000+ employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2023

TrustRadius is a service providing application

TrustRadius help me to give assistance while purchasing the software products with required guidelines. It saves me while choosing the right products. In TrustRadius they used to rate the products and help to understand easily.

PROS

TrustRadius is helpful to give information service to the user. These information gives valid details about the products which include good and bad. It saves us money which helps to utilize for the software products. TrustRadius provides only published reviews and regrade the fake reviews for user beneficiary.

CONS

Some false information misguides the user to purchase wrong software products. Most of the reviewer gives the reviews regarding software for seek to money without knowing about the products. so, I request the TrustRadius to verify the reviewer profile.