We have had a positive overall company experience. With about 1000 locations worldwide Accuvio has not only assisted in getting all our data in one place, they have also been working on bespoke API data transfers to link into smaller regional data aggregation providers not on the national scale. With Accuvio help our organization is on a path to increase our CDP score.

Quick responses to user questions and overall awesome support behind the software. Very detailed and able to handle complex organizations. Software comes with standard reports, which provide valuable insight and quality reports to share with internal teams to improve reporting.

User interface is technical and takes users time and training to understand.

Our business has been able to segregate data and report it correctly for several projects, for metrics including energy and water use analytics, waste reporting, supply chain management and GHG emissions. The software allows multiple options for streamlined data entry such as manual and meter entry, upload from Excel etc. which is quite a breath of relief when there is an enormous amount of data to be dealt with. Our consultants have been saving time and diminishing the possibility of human error using Accuvio, whilst preparing accurate sustainability reports for a wide clientele.

Being a cloud-based platform for sustainability reporting and management, Accuvio Sustainability is a tool that has helped us estimate and report our greenhouse gas emissions for Scope 1, 2 and 3, in addition to the carbon footprint. We were pleased with the ease of results and efficiency it offered with managing multiple layers of data in a spreadsheet form. Moreover, this data includes other metrics such as energy and water use, commuting, waste management, water treatment as well as logistics and transit. One of the better and user-friendly features it enables is report formats are tailored according to your region, and so are the units.

The software is a bit technical and challenging to get started with, but with consistent use and training, it can be achievable. However, personalised support from the customer service team and the Account Manager is extremely appreciated as they assist until our software training is complete and queries are answered.

The Accuvio software platform is extremely flexible and easy to use. It is able to capture not just energy usage (standard with most software packages) but also water consumption, waste, transport and a number of other metrics too. The software support and clean interface also help this platform to rise above the competition. There are some areas on energy usage reporting that require development to allow for more granular analysis and usage alerts, however, the Accuvio team are very open to new ideas and are continually improving the system.

Accuvio has gone out of their way to problem-solve with my organisation through unusual issues (from setup through to new developments). Although my main Accuvio contacts are half a world away (in distance), I am readily able to: make contact/raise a ticket; gain skills in new enhancements/modules as they are released by Accuvio; discover new approaches to my work (eg through webinars on offer, or suggestions from staff); and sometimes speak directly to someone via Skype. I can rely on them to back up data and stay up to date with emissions factors from Australia.

The user-friendly user interface translates what I imagine is a complex back-end, into something which is both easy to use and reliable in capturing (and reporting) a wide range of emissions sources, performance indicators, project summaries, and documentary evidence. It's an essential tool for reporting to regulators and organisational decision-making.

The things I liked least about the software have been fixed over time as Accuvio is always responding to what clients are asking for.

Operating across four divisions, eighteen Business Units, and in multiple countries, Accuvio has enabled us to apply simplified and consistent reporting across all geographies and business types. CDP and CR inputting is now much more straightforward for both our reporting businesses, as is creating output reports by our central sustainability team.

Very easy to use, does everything we need and more for our CDP reporting and our Annual Report and Accounts (Corporate Responsibility). Responsive customer support, in the event of queries (technical or practical).

Nothing specific. If we ever get to the position of needing customised reporting over and above what is available to us, then Accuvio support is only a phone call or email away.