About Concept Evolution

Concept Evolution from FSI (FM Solutions) is a cloud-based facilities management solution. Core functionality includes maintenance management, asset management, space and move management, capital program management, lease administration and portfolio management. The solution is designed to cater to the needs of a single user as well as large multinational companies.

Concept Evolution's homepage view offers access to functionality, including reporting, projects and purchase orders. It also displays key performance indicators (KPIs), such as outstanding preventive maintenance tasks, number of reactive tasks, completion rates, top assets with breakdowns and more.

Users can access a live view of each facility on a map, with a live ticker showing KPIs...


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Supported Operating System(s):

Web browser (OS agnostic)

4 Reviews of Concept Evolution

Overall rating

4.25 / 5 stars

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October 2015

Peter from Malthouse Theatre Melbourne

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

October 2015

Easy to use but very powerful

We have used Concept Evolution for around 4 years and find it extremely flexible.

July 2019

AYMAN M from NITI

Verified Reviewer

Company Size: 51-200 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

2.0

Functionality

4.0

July 2019

One of the top CAFM Solution

By using Concept our institute can manage maintenance activities, space and propriety management, help desk, store and material management

Pros

Full of features Expandable and customization Easy navigation and user friendly

Cons

Weak documentation and user help . Not suitable for small organization Need professional development for customization and reporting

August 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

August 2018

Web based

It was good to use but slow at times

Pros

Good for helpdesk needs, easy to use, compaction the window. Mobile service good.

Cons

Slow, too Web based, opens too many windows, less characters for progress notes compared to planet FM.

December 2016

Rupert from UCL

Company Size: 501-1,000 employees

Industry: Facilities Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

4.0

Functionality

3.0

December 2016

A very robust product with a number of modules to expand the basic product

Having used the system for over 15 years, I feel that I can say that I have a knowledge of the product. The basic off the shelf product does need to be planned and have a large amount of thought into its implementation (as should all CAFM/ CMMS). For the general helpdesk users, DBA, Performance Management, Maintenance planner, etc the software can be set up or modified to suit your needs. Be warned though a number of the functions will need to be developed with Workflows or purchased as modules. But this should not take away from a very good software platform, which can be scaled to suit the needs of the organizations. The dashboarding, database design and basic functionality are one of the products highlights.

Pros

Basic Functions. The ability to control users access and the hard work the FSI consultants can provide to the customer.

Cons

Plan and plan some more, a number of clients have failed to plan their operational proccesses or design and it has been a nightmare to revise the system to meet their requirements. The system also has a requirement to be managed by a controlling team or person, as it grows, and due to the share amount of bespoke or modification that can be carried out.