Appointment Reminder

RATING:

4.8

(39)

About Appointment Reminder

Appointment Reminder is a cloud-based, HIPAA-compliant platform designed to help small businesses schedule appointments with clients and patients on a booking calendar. Administrators can set up a sequence to remind clients about appointments via SMS and voice or video calls, choose working schedules, configure buffer time between bookings and request confirmations to prevent last-minute cancellations. Features of Appointment Reminder include two-way communications, multiple reminder configuration, workflow management, customizable templates, automated replies, data synchronization and more. Businesses can configure several appointment types based on different time amounts or services and define workflows for onboarding and follow-ups with clients. Appointment...

Appointment Reminder Pricing

100 appointment reminders: $19/month 400 appointment reminders: $29/month 800 appointment reminders: $49/month 3200 appointment reminders: $149/month

Starting price: 

$19.00 per month

Free trial: 

Available

Free version: 

Not Available

Appointment Reminder booking services
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Appointment Reminder Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Appointment Reminder

1 - 5 of 39 Reviews

User Profile

Matt

Verified reviewer

Automotive, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Customer showing up for the client meeting has gotten so much better!

Great!

PROS

It is super easy to use and connect to my google calendar. They just added ZOOM integration so now it is even easier to send out reminders for me.

CONS

Setup can be a little intricate but the support team was real helpful.

Reason for choosing Appointment Reminder

The price was better and support team was willing to work with me more than the other companies to customize my experience.

User Profile

Duvi David

Verified reviewer

Mental Health Care, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

A great company to work with!

It's a pleasure with [SENSITIVE CONTENT HIDDEN] and his team!

PROS

This was the only company that was able to meet my needs! I needed a software that can integrate with a HIPAA compliant Office 365, that can send appointment reminders to patients with a choice of SMS reminder or automated phone calls. AppointmentReminder.com does an amazing job! The customer service for when a kink does arise in the system is astounding! [SENSITIVE CONTENT HIDDEN] is always there for you to handle any issues you have and make the system work for you instead of you working for the system!

CONS

I try not to just give a blanket 5 stars across the board because I want to assess things honestly. Unfortunately I could not find even one item where I can give less than a full 5 stars!

Reason for choosing Appointment Reminder

Functionality and price

User Profile

kathleen

Verified reviewer

Cosmetics, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed August 2018

not user friendly - staff was condescending

didn't sync with my calendars.

PROS

nothing. didn't work. had high hopes but nothing

CONS

not user friendly. support staff was condescending. disappointed.

Vendor Response

Sorry your experience wasn't ideal. The Auto Reminder software does require some technical knowledge to setup with your phone service and sync with other calendar software. We have plenty of online resources for setting up the software, but we agree it could be difficult for people who are not familiar with software installation and configuration. For customers who need help, we do offer full system setup and training service and it is guaranteed to work.

Replied August 2018

Meredith

Financial Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

Love this system!

Our no-show, no-call rates have dropped because our clients are getting reminded of their appointments through phone, email and text.

PROS

It's really easy to use and create multiple appointments. As a tax office, our January-April look a little hectic on the calendar and using Appointment Reminder is super easy to make sure all of our clients are getting contact prior to their appointment.

CONS

It can be a little difficult to schedule two appointments with the same start time, but it can be done!

User Profile

David

Verified reviewer

Financial Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Excellent software to replace your admin person or let them do more profitable things.

A+ and thank you for creatinbg

PROS

An email 2 weeks before an appointment and a text a week before the appointment and a voice call 3 dyas prior to their appointment.....ALL AUTOMATED.

CONS

It is more on the user end. Your CRM needs to be set up correctly otherwise stuff does not go to the right place.

Reason for choosing Appointment Reminder

Fully automated is way better......