Ameyo
About Ameyo
Awards and Recognition
Most Helpful Reviews for Ameyo
1 - 5 of 95 Reviews
Mohamed
Telecommunications, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Amazing Experience
The whole thing is amazing when it comes to using Ameyowith all available features, I'm using a lot of things because of my job duties, Reporting daily weekly, and monthly reports, Real-time to maintain the Service level, updating the dialer for the outbound team, everything looks better with Ameyo.
PROSIt is the easiest way to use Ameyo in a call center to manage all related tasks, such as answering calls inbound and outbound dialer, monitoring calls remotely by the quality assurance team, managing the agent adherence and off-board activities "Auxes", also there a great part of the reporting and all the required data to manage the service level.
CONSSometimes, especially when using low internet speed connections the pages take so much time to load and this might some issues for the users, I recommend creating a special view "lowered version" for such internet speed.
Iven
Outsourcing/Offshoring, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2020
Ameeyo Dialer Review
Supports
PROSuser friendly, good GUI, easy to use. Voice quality
CONSPredictive dialing, Answering Machine Detection
Reason for choosing Ameyo
Expensive
NEERAJA
Consumer Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed November 2023
Ameyo
not good experience with Ameyo my team also not satisfied so Ameyo team kindly work on this otherwise you lose your clients..
PROSeasy to use and easy to integrated and tracking process better like check to dials connectivity and talkative tracking good
CONSconnectivity so poor hang-up continued
Bolanle
Outsourcing/Offshoring, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Review
The features are easy to use and understand Its makes working in contact centre fun
CONSThere is nothing bad about product its top notch
Reason for choosing Ameyo
Its user friendly
Vinoth
Information Technology and Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Connect without Interruption
Best App for Connecting people through internet. Call Recording and Managing are very good as they have all data with it.As this has many extensions we can easily switch to the best available network.
CONSSometimes it logout intermittently.