DialedIn CCaaS
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Overview
About DialedIn CCaaS
DialedIn (formerly ChaseData) offers cloud-based, standalone call center functionality with customer service and support built into the solution. It’s designed for outbound, inbound and blended call center teams.
Dialing capabilities include auto, predictive and preview and progressive dialing. The automatic call distribution ensures calls are being routed properly based on a specific set of rules regarding language preference, skill set and training.
DialedIn has developed many of their features based on customer feedback. Security settings at the management level allow supervisors to track various aspects of a campaign. Digital calls will remain cataloged on the server for at least 90 days, so agents can review them later if necessary and the system admin has access...
Awards and Recognition
FrontRunner 2020
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.
DialedIn CCaaS Pricing
Small business: $89 per user per month Professionals: $139 per user per month Enterprise : $169 per user per month
Starting price:
$89.00 per month
Free trial:
Available
Free version:
Not Available
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