ICTBroadcast

RATING:

4.0

(5)
Overview

About ICTBroadcast

ICTBroadcast is unified communications dialing software featuring auto , predictive , power, progressive, preview as well as manual dialing support . ICTBroadcast is equally beneficial for small businesses, entrepreneurs and service providers. The solution support Voice, SMS, Email and Fax communications. ICTBroadcast is open source asterisk based software solutions for call centers, telemarketers and services providers. ICTBroadcast offers tools to help users communicate with employees and clients, manage sales processes and inform customers about organizational updates. The solution also features call center integration, an auto-dialer, campaign management and scheduling tools, answering machine detection (AMD), do not call lists and more. ICTBroadcast also provi...

ICTBroadcast Pricing

$0 for 5 channels $0 for 10 channels $0 for 50 channels $999 for 100 channels $1599 for 200 channels $2999 for 500 channels For more details, contact ICT Innovations.

Free trial: 

Available

Free version: 

Available

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ICTBroadcast Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

3.5

Functionality

3.5

Most Helpful Reviews for ICTBroadcast

5 Reviews

dennis

Telecommunications, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

Quick and effective cutomer service

Great group of engineers and staff

PROS

I have been using the Enterprise edition for a year. The ease of use and customer friendly portal have enabled Go Dial to have a successful first year. Advertising begins next month , and I have no doubt that we will increase capacity with no problems.

CONS

I would like to see email notifications for campaign failures

Vendor Response

Thanks for your positive feedback

Replied August 2020

muhammad

Computer Networking, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2017

excellent product

I had this application a year ago and it helped me a lot in achieving my marketing objective , thanks ICTBroadcast team

PROS

It is feature rich , mature and professional buisness tool

CONS

costly

Vendor Response

We do offer telemarketing solution for all type of customers small business to large companies and we proudly claim it as best telemarketing solution in market with respect to advance features ,

Replied December 2018

Deepak

Telecommunications, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed August 2020

The software is broken in so many places

DO not purchase the product, these guys will take your money and just keep giving you excuses for their crappy software. When we asked for a refund, they clearly denied that they cant provide a refund because they spent time installing it. Their interfaces is done is PHP with no security or secure ports everytime you want to make a change to anything, they have to go and do it manually. Please please stay away from this company.

PROS

Actually the interface seem easy but its easy because it has no features

CONS

- Everything is broken in their platform, they said they could white label but even after several attempts, they couldn't get the logo not to scale - The product is able to send outbound fax but unable to receive any faxes, their support has been trying to get the fax to work for two months with flowroute but its broken beyond a point - This software is not designed to be resold, its not MSP or enterprise grade by any standard - They cant fix their product and wont refund your money either - There is no inbox feature, you cant title or keep a track of your faxes - NO Security on the solution - NO sigle signon options - Support sucks

Reason for choosing ICTBroadcast

Use anything but them

Vendor Response

Never was a customer of ICTBroadcast software nor used it. Would you please provide any proof/invoice of ICTBroadcast sale.

Replied August 2020

Ch.

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed February 2015

Exellent fax broadcasting and autodialer software

I came accross ICTBroadcast through google and love this product , with ICTBroadcast I am able to broadcast 500 concurrent fax through internet without using any hardware . Amazing !

Vendor Response

Thanks for your feedback

Replied December 2018

Yollanda

Information Technology and Services, 2-10 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed January 2021

Personal use

Still discovering more on it

PROS

Easy to use and straight to the point, good

CONS

Installation time and cost of the software

5 Reviews