My overall experience with CampMinder has been A++. I became director in April, so even during the Summer I did not quite know what I was doing on CampMinder and definitely did NOT feel comfortable using it (SO thankful for my tech savvy assistant director). As soon as Summer Sessions ended I started using CampMinder daily and calling when I had questions, whether it's that I have called so much and they have completely walked me through how to use it by now or I just spent time figuring it out myself, I am completely dialed in on this deal and can navigate almost as well as anyone else. A big shoutout is due to the CampMinder staff. So grateful for them. I have recommended CampMinder over and over to Camps on a popular Facebook page "Summer Camp Pros", making sure they know this is THE Camp System of America, no doubt. Thank you CampMinder for all you do for us, Happy Campers here at Kiowa because of you.

What I like most about this software is the bulletin board full of information I want to see without having to navigate through different tabs. Another HUGE pro is how comfortable I feel to Call customer service/support when I do not know how to do something, they are so nice and soooo helpful.

This is not an actual con but something I need to improve for myself...There are so many settings I don't remember what to do sometimes to receive the information I am looking for.

My Client Success Manager was extremely helpful and patient during my training. The entire customer service team is friendly, efficient and helpful. When I have a challenging question, they work with me to get an answer. The customer service availability...especially during season, is unbelievable. They are always there to help. The system is easy to use and navigate. We have saved hours of work in organizing and filing paperwork.

I love that we were able to eliminate paper registration. It was life changing to get rid of paper! No more shuffling through binders of paper to access information. Everything we need to know about a camper is at our fingertips. The parents were thrilled...and next year they just have to update.

I was able to work around it...but two things I find challenging are... 1. You cannot send more than one or large attachments through CampMinder emails. 2. There is a bit of a steep learning curve in creating reports with the correct selection criteria.

Displeased. It has taken several years to get just the beta version of adult registration despite many promises. The greatly advertised unified person record came to be years after other companies had done the same thing. After attending CampMinder Camp two years ago, I felt that the company really likes to talk about how cool and first rate they are but I've just not seen that in reality.

Customer support is incredible. Probably to the frustration of CampMinder, we very rarely use the built in ticket or community forum features because a phone call always gets the job done in minutes. CampMinder support is willing to walk me through unique reports and troubleshooting very quickly. Seasonal staff on boarding is great.

On the program side of things, the cabin assignment module is pretty clunky and many of the simple reports require too many steps to be easily taught to seasonal staff. Overall, I think that the program looks and acts like it was made 10 years ago. One of my biggest disappointments is the mobile app. It is so limited in functionality and crashes often. When it works, all it is really able to do is act as a super slow contact information database.

Camp Minder's customer support has been incredible. You go through a very intensive on boarding training and they have a wonderful customer service reps on the phone.

We love using Camp Minder parents love it we love the ease of setting it up. We love how Camp Minder listens to your feedback. It adds new features often.

It is on the procedure side but worth it. In my opinion there are different options and packages for pricing to help big and small Camps/