ACTIVE Educate

RATING:

4.57

About ACTIVE Educate

ACTIVE Educate is a cloud-based class registration solution designed for studios of all sizes. It offers online registration, marketing and online membership management functionalities within a suite. ACTIVE Educate features online registration, which allows users to manage class registration from the website with the help of customizable web forms. Clients can pay for classes online, and they can manage their registrations and profiles. ACTIVE Educate offers marketing and communication management, which allows users to manage promotional campaigns. Users can design email campaigns using configurable email templates, send them to clients and prospects and track campaign performance through a dashboard.

ACTIVE Educate Reviews

Overall Rating

4.57

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for ACTIVE Educate

1 - 5 of 14 Reviews

Read All 14 Reviews

Rebecca

Verified reviewer

Individual & Family Services, 2-10 employees

Used less than 12 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed October 2018

Active Educate transformed our summer camp experience

We used Activate Educate for our summer camp enrollments and are so glad we did.

PROS

The Activate Educate software was so user-friendly, I was able to add sessions to our summer camp enrollment with ease, check on the status of campers, and have the registration fee transferred to our account automatically.

CONS

Nothing! It was well designed and user friendly.

Vendor Response

Thanks for leaving us a review Rebecca, awesome to hear that your summer camp registration has been going smoothly!

Replied October 2018

Lynn

Education Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed October 2018

Review for ACTIVE Camp and Class manager

My overall experience has been very strong. I have had very few problems throughout the seven years that I have worked with ACTIVE Network. The few problems that have occurred were solved quickly. I most definitely recommend ACTIVE systems for camp registration and management.

PROS

ACTIVE software is very easy to use, the platform is very user friendly and the customer interface is clean.

CONS

ACTIVE pricing is quite expensive. The per - registration pricing is significantly higher than the per season pricing models offered by camp registration system competitors.

Vendor Response

Thank you, Lynn, for taking the time to give us a review. It's great to hear that our support team was able to resolve your issues quickly!

Replied October 2018

Darlenne

Education Management, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed October 2018

Active Review

When it comes to reaching out, active is the way to go. Easy to maneuver and afficient when communicating to participates.

PROS

We enjoy the ability to email our contacts all from one site - their email features come in handy when trying to view who is opening and clicking the links.

CONS

Their Virtual IT department is lacking. We had issues in the past that they could not solve. Communicating with them was a hassle and unaffective.

Vendor Response

Thank you for your feedback, Darlenne, we will be sure to pass your comments to our customer support team for consideration.

Replied October 2018

Cyndy

Education Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed October 2018

Au

PROS

I like I can compare year to year easily, I can set up new seasons and session, make changes and copy old ones with ease.

CONS

The add-on for Active insurance and other things. Its upset many of my parents and they are under the impression that I added it onto the order unfairly. I don't like when I call customer service and I have to repeat myself about 4 times as to who I am and where I'm from. Im upset that attendance has been down and I receive emails to use it.

Vendor Response

Thank you for your feedback Cyndy, we appreciate you taking the time to write a review. I'll be sure to pass your comments on to our customer service team for consideration.

Replied October 2018

Charles

Education Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed October 2018

ACTIVE educate

Very positive

PROS

We have used Active software for many years and are very pleased with the performance, functionality, support and ease of use

CONS

It is complex and there is a learning curve. There are at times unexplained and / or unexplainable glitches at the user end, an effect I think of the size and complexity of the software and the general unpredictability of web-based performance

Read All 14 Reviews