Cheqdin has been life changing for our service. It's been so beneficial to us & I wouldn't know what to do now without the service. What i love most that Cheqdin has above most other services like this is the apps and having everything at the click of one button.

The use of this software has more than halved my admin time and supported the development of our service.

I do wish that their could be a few more features added to the apps, if parents drop off in a morning and would like an afterschool session it would be great if staff could book it in via the app.

Administration tasks are more efficient and manageable. Access to information and important documentation is all in one place.

This software does a lot for the money and once set up does save time and paper. I am still occassionally finding features I didn't realise were there or that have been added as the team continue to improve the product. The customer support has always been helpful and readily available and they are always keen to listen and introduce new features to help make it better. The parent Apps have helped us engage more with parents and provides alternative communication tools to do that. The support team are really friendly and helpful and keen to get things right for our needs.

It does take a bit of time to get everything set up properly and thought needs to go into how you do this in the right way for your setting (but so much time is saved once it is done and the price is still way better than competitors.) It doesn't necessarily have all the features of some other Nursery Management software but but is much more affordable for a smaller setting. Some features have not been so useful to us so we have not maximised their use.

Good for daily signing in / out for staff and children. Parents being able to communicate directly with staff in their childs room.

It is a bit slow. would be helpful if room moves were automatic (still with an edit option though). Being able to attach more than 1 document to an email would be useful Staff in playrooms being able to send "bulk" messages would be good.

We were looking for a system to replace the use of paper registers and Excel spreadsheets to track attendance at our After School Club. I found CheqdIn from a Google search and contacted them for a demo. I had a very good call with the Product Manager and came away with a very good feeling towards the company and product. I've had my ups and downs learning the product and setting it up, but throughout have had amazing customer service - very personal, responsive and patient. Several of my suggestions have been taken on board and implemented in the product - this company is very customer focused and that has helped me to get past issues because I've trusted that an improvement will come in time. Some promised features have taken longer than expected to be released, but with the addition of the invoicing module and direct debit collection it is now a complete product for our needs. Overall, it's been a good first year with CheqdIn and I'm hoping for an easier second year and more to come!

Provides a simple check in / check out process for staff and parents (customers) Customer support is very responsive and keen to accept suggestions for feature enhancements Big increases in functionality (e.g. invoicing, direct debit colleciton) rolled out through the year Modern interface, mostly easy to navigate

Online help is not the best and I made some mistakes setting up - but customer support has managed to undo all of the damage Some functionality as deployed doesn't quite work how we would like it to - some idiosyncrasies to remember/work around Occasional lock-ups, but as it's cloud based can simply close the browser and restart - everything is saved Staff time tracking not suitable for our needs (too granular based on clocking in/out)

Outstanding customer support, I can not rate highly enough. Always available and if contact can not be made initially I am always contacted on the same day. Nothing is too much trouble, even when I ask questions I have asked before!

On the whole a good system. Invoicing very strong. Do not use parental access so can not comment.

One screen does not necessarily link directly through to another. Would be useful to have a linking process to load all information at the beginning of every term. From setting the term dates/financial year/booking sessions etc through to sending invoices. Would also be useful to have a flagging system to remind you if you have not completed a step which would impact completion of the next step.

Really positive, good product and the staff are really helpful

We were looking for a product to take our fees inline and streamline them in the nursery. Right from the start Cheqdin were great with us. We have our own contact [SENSITIVE CONTENT HIDDEN] who is very patient with us and always on the end of the phone for us. She worked with our admin and now our admin is on maternity. [SENSITIVE CONTENT HIDDEN] is available to me when I have queries as I don’t use the system as much as our admin does. We wanted a company based in Scotland who understood ELC 1140 hours and the registrations we work under.

Nothing, our broadband at the nursery is poor, so sometimes the package is slow but when I work from home there are no issues and is a great system to work with.

Less time consuming then manually doing registers. No paper archiving required and it's secure for parents to sign their child/children in and out

I like that parents can sign in and out without the use of paper. Data is stored and accessible and is secure. Easy to use for parents and staff alike. I like that we are ahead of the competition in our field and it's great when parents have used this software in a nursery setting prior to coming to our setting. I think the best bit is the online ad hoc booking option which cuts out massive amounts of manual work at our end and allows parents to book at a time convenient for them. I can't wait for the auto billing function!

It's still in the development stage and is being updated with new features when required; so I have no complaints.

Fab overall

Easy to use, easy to be integrated in the setting and also deployed to parents

Some of the features crash quite frequently. Then it takes 3-5 days for it to be resolved and its always issues that seemed logical for them to have spent time working on at the start e.g playing videos on notebook, it was a feature available but everytime you played one the entire app would crash.

I’ve been using this app for over a year myself and parent love it. They like getting updates on there child. You can send pictures/videos directly to each parent

Keeping the parents informed what is actually happening with there child. Being able to give them videos and pictures that have been done that day . Being able to everything from letting the parent know what the child has had for snack, or meals or to naps to invoicing to my parents love getting updates on the app.

To be fair there’s not much negative about the app now they have ironed out there teething problems

Really like how parents are able to book children in for themselves for the adhoc sessions. Monthly billing is also much less time consuming.

The support received from Cheqdin has been amazing. [sensitive content hidden] is very patient and talks through the program advising whenever needed. Feels very friendly and approachable.

I would love first aid notifications to be able to be sent from the app.

Overall, Cheqdin has been great. It has been our first software experience and once you get your head around all the funtions its really beneficial. My main reason for staying with Cheqdin is the customer service, they are always available, always able to help and lovely to speak to.

Everything being accessable on one software - multifuntional. The customer service is accessional, always on hand to help and nothing is ever too much to ask. Without this I would probably have looked at another software.

You can't put children back on the wiaitng list once they have enrolled - whether this be by accident or we actually had a child start and then left as wasn't ready but return at a later date. You can't create half days on the calendar - which we do have at the end of terms.

The software is cloud based and good value for money. It provides great features that really improve the management of the nursery and parents have loved the the improved communication that Cheqdin has provided. Features like an hourly breakdown of how many children are in each group really help in making precise rota decisions. Online registration is good too. The team are continually making improvements and the customer support is incredible, any problems they are happy to guide you through.

The following are not problems but features I would like to see. Improved invoicing ability, such as invoicing from the last invoice date, including a breakdown of payments made, and the ability to report on sessions that may not have been invoiced. Reporting should be improved, being able to have certain reports emailed automatically would be good such as emergency contacts each month, estimated value of sessions for next week or month, children in tomorrow.

Easy to use and helps keep track of everyone

sometimes slow when using to check in and out

Chequdin has been a really positive addition to our setting.

It is simple to use. There are simple apps for the clubs and parents to use with the added benefit that it also has all of the functionality that you would need to run the club. The back office information, for both children and staff, is brilliant and is really useful for maintaining records.

There is no option for the parents to cancel sessions. It would be really useful to be able to receive cancellations via cheqdin as we are using multiple platforms which can lead to errors. Deleting bookings is not an easy process.

There is no comparable software available in the UK for our needs, this is the best of the rest which we have adapted to fit. It works well and with brilliant customer service, we have made it work really well for us.

Registration and invoicing are simple to set up and use

The system is set up for childcare use but we have found that it is just about the best system of adults and easily the best value for money. Some of the tabs however cannot be altered and so we have adults being referred to as child or children, which is not the end of the world but not ideal.

The customer service. They have excellent customer service, when I report a problem [SENSITIVE CONTENT HIDDEN] answers my emails within minutes. She also asks on occasion how is everything going and if I need any help.

The app sometimes has certain bugs, but now it has been working perfectly since the last update.

We love that this software enables us to reduce paperwork, save time on printing registers and avoids the need to keep and store large amounts of paper. I like that I can easily check on the numbers of staff and children at each of my settings.

I need to be able to access a live staff register on the app in case of an emergency.

I have been using Cheqdin Childcare Software for 1 month, since my son's childcare club (Mighty Oaks) started to use it. I am very happy with its functionality. It's easy to use, and helps to have peace of mind knowing the exact time when my son was picked from school and brought to the childcare club.

It's easy to use Cheqdin, Notebook Messenger helps to communicate with my son's childcare club in real time. The notifications I receive in regards to my son's attendance is great, so I always know when my son signed in and out from the club. Easy to book through this software.

I don't know if this can be implemented or not, but it would be very useful to be able to pay for the childcare bookings through this app. I can book, but I don't see any option to pay directly from there.

It’s easy to use and navigate around the site . Everything is electronic , I like that invoices haven’t been paid I can send a reminder .

I like that you can invoice weekly , monthly or termly. You can set up regular scheduled payments, and track everything.

I was on the free trial then My number of children increased so I had to pay for the site , would like to see a more basic for a bit cheaper as I don’t need all the data offered and only use a basic of invoices, but that’s because of the nature of the job .

I opened my after school club about 8 months ago. I have struggled to find a software that meets my demands financially but also easy to use. When I found Cheqdin I was extremely pleased with all the features specifically with the invoices service. It helps me optimise my time daily and the helpful customer service is always available to help. I highly recommend this software!

This software has all the features needed to help me optimise my after school club and keep my updates in check. Its extremely easy to use, no jargon, no hidden fees, all features are explained throughout.

I have yet to find any cons in this software..

Very good [SENSITIVE CONTENT] is amazing!

The training sessions are great and really help me to get to grips with it [SENSITIVE CONTENT] is fantastic! Very patient and always there to help me wen needed

Haven’t quite figured it all out yet but getting there!

Very positive, the lady I have been dealing with is very professional , quick to respond , helpful and at the end of the phone at all times.

The set up process for both parents and business was simple and easy to use. The processing of invoices was quick. Parents also liked the communication tab with in the app - as we could advise parents of events that the after school cub was running.

Parents would like to be able to get invoices that state paid on it , for tax credit, employer purposes.

Happy with product

The ease of accessing all features on the centre database.

Parents find the new update more difficult to use and book.

The software is helping me to run a much more seamless service with far less effort.

Parental love the updates Invoicing is so easy Knowing what child will be in on what day is fab So easy to use Great customer service

There is no feature of parents to check and update their child’s information every six months in line with the care inspectorates recommendations however I feel this will maybe be added as this company is always adding something else onto the program

Less paperwork to store. A great product that I have already recommended to Icare childcare, Vetinia Gormans organisation. I am very pleased with the product and look forward to the forthcoming new features.

The practicality and ease of use. The communication we receive from Cheqdin staff is very prompt and helpful.

Wifi connection isn't so good in our centre and so the facility to work offline would be advantageous to us.