About The City

The City by ACS Technologies is a collection of Web-based modules that drive online church communications to keep congregants and leaders connected.

Faith-based organizations plugged into The City can broadcast messages, promotions and advertisements to all members, or target specific individuals or groups. At the same time, the application tracks email views, clicks and other engagement metrics to assess reach and performance.

On the member-facing side of the application, congregants create personal profiles that are accessible only to other members in their church community. They can exchange messages privately, or share them on Facebook or Twitter using The City’s integrated social sharing features. And young congregants between the ages of 1...


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Supported Operating System(s):

Web browser (OS agnostic)

17 Reviews of The City

Average User Ratings

Overall

3.76 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

4.0

Functionality

3.5

Ratings Snapshot

5 stars

(4)

4

4 stars

(5)

5

3 stars

(8)

8

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 17 results

September 2018

Mary from Florida Missions Council

Company Size: 51-200 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2018

Great Company, Great Value!

Pros

The City has been an amazing place to build community. Prayer requests and needs are met with great compassion and real solutions. We LOVE Acs Support. I have never ended a call without a 100% solution.

Cons

Unfortunately, the City is being retired. We are looking forward to it's replacement REalm.

August 2017

Jenn from The Bible Chapel

Company Size: 51-200 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2017

Group Based Social Media For The Church

Easy communication between group members, ability for groups to communicate without needing the group leader to mediate.

Pros

The City allows groups to stay connected throughout the week and in between face-to-face gatherings. The phone app makes it very convenient and easy to stay in the loop. The best features of The City are the ability to reply to an email notification and have it go right back to the thread in The City and the fact that you can "feature" posts to make them stick at the top of the group's News Feed. Great software for staying connected.

Cons

The City needs more database-like features. Custom fields and more information on people's profiles than just what groups they're in.

February 2018

Veraluca from Casa de Libertad

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

3.0

February 2018

It's like a Facebook for churches, it helps you to know what's going on at your church.

Pros

Good tool to keep all the members of the church connected. My favorite feature is the group making, cause you can communicate with all at once.

Cons

People don't want another app to keep track of, so it's hard to engage people to get the app, especially since they already have Facebook and you can do similar things there.

January 2019

Kristine from Therapy

Company Size: 1 employee

Industry: Religious Institutions

Time Used: Less than 2 years

Review Source


Ease-of-use

3.0

Functionality

5.0

January 2019

Helpful to Improve Communication but could improve Functionality

Pros

-This platform can help share a lot of different information ranging from upcoming events, groups, updates from regarding events, etc. -Information isn't public to everyone but to the select group, e.g., details regarding a church event or community group are limited to who's invited in and creates an account. -Helpful ways to send mass communications without having to know everyone's individual email address

Cons

-Messages notifications sent to emails only contain a limited part of the message, so you have to log onto The City website or App to finish regarding the message, which is kind of a pain, especially if you're a person like me who forgets their password all the time. It would be much more user friendly if mass communications sent to people's email could include the ENTIRE content of the message.

January 2019

Michael from QSR Automations

Company Size: 201-500 employees

Industry: Religious Institutions

Time Used: Less than 2 years

Review Source


Ease-of-use

4.0

Functionality

3.0

January 2019

Satisfied but not in love

Pros

This product works well for basic networking, social grouping and messaging. My church has used it and I liked it, but I think there was a pretty low adoption rate because most people didn't feel that it met their needs.

Cons

In many ways this software does not provide much more functionality than another social media platform for general and basic use and information dissemination.