ChurchTrac
About ChurchTrac
Awards and Recognition
ChurchTrac Pricing
Smaller churches (up to 75 members): $6 per month Small church (up to 125 members): $12 per month Medium church (up to 250 members): $24 per month Large church (up to 500 members): $48 per month Mega church (unlimited): $60 per month
Starting price:
$9.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for ChurchTrac
1 - 5 of 738 Reviews
Jeff
1 employee
Used less than 6 months
OVERALL RATING:
5
Reviewed May 2023
ChurchTrac is transformational - will take you everywhere you'd like to go!
David
Verified reviewer
Religious Institutions
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2018
Great Product... will grow with your church - Used at a previous church and just got for new church
If you are a small church that needs a good online database that doesn't break the bank, this is it. There are numerous features that you can choose what fits your particular ministry and have everything in one area... instead of needing 4-5 different programs to do it all. One of the best things is that you can add more and more names and then simply pay to upgrade to the next level as your church grows, so you don't have to waste money for a database of 1,000 if you only have 70 in your church currently! But (hopefully) as your church grows, you will have the finances to have the program expand with you. I also enjoy ChurchTrac as a pastor, because I can log in on my phone or iPad from wherever I am making a visit to add notes about the visit. We have also added multiple volunteers users who want to help make visits, send cards, make phone calls, etc who can add notes when they do so; there are great restriction capabilities available, so I can allow volunteers access to these note areas without allowing them access to giving records or more confidential pastoral counseling notes. We have also integrated this into our children's ministry/nursery area and purchased a Dymo label printer to give each child a name badge upon check in with emergency phone numbers and allergy warnings. Finally, the congregation access is awesome, so everyone can update their own information or get their own giving records whenever they would like to check!
CONSA few of the reporting features are somewhat limited and not able to be as customized as I would like, but this is such a minor issue compared to all the Pros that it's hardly worth mentioning... but it was a required field so I had to come up with something. I did have an issue when I wanted to add more volunteer users, but it was fixed within an hour of opening the ticket due to their AMAZING customer service!
Tod
Religious Institutions, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
Just Getting Started
Just getting started. I have watched many of the online tutorials and written several help requests.
PROSOnline so I can access Churchtrac from church or home. and it is not a spreadsheet.
CONSThe concepts or big picture of how churchtrac accounting works is still somewhat allusive to me.
Reasons for switching to ChurchTrac
It was too complicated for our small church and volunteer users. We were using a spreadsheet to manage our fund balances and it was no longer sustainable.
Vendor Response
Thank you for the review, Tod. When it comes to tracking and managing your church finances... anything is better than excel! As you continue to get familiar with ChurchTrac, please do reach out to our team for help. That's what we're here for :-)
Replied February 2024
Teresa
Religious Institutions, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
3
FUNCTIONALITY
2
Reviewed November 2019
New Update Made Things Complicated
I like that I can send messages by text to many people at one time. I like that I can look up the information I need in one place and it is somewhat organized.
CONSThe latest update made it extremely difficult to log in on a small device such as a phone. We use this software to send prayer requests to members on our prayer chain. When I go to log in on my phone the Church Trac logo now blocks the login information so I can't see what I am typing. I am not able to adjust the screen size or information in your software. The next thing is how many things I have to click on to get to a point where I can send a text message to the right group of people. It was easier before the update. Thirdly the limited number of characters makes it very challenging to give enough information about the prayer request. 150 characters is just not enough. There were other things that were changed in the update as well, such as "offering" changing from being an income to being put under expenses, which doesn't makes sense. Who pays their congregation to go to church? How can that be an expense?
Vendor Response
Hi Teresa, Thank you so much for your review. Feedback is always important to receive in order to continue developing a strong tool. The issues you are having are not necessarily ones that would have been affected by the update, as the character limit has always been the industry standard one that you are seeing, and your category would not have been changed to an expense due to the update. We would love the opportunity to serve you further, and as such have sent you an email that we have on file for your account. Please review and respond so that we can help you garnish the best experience out of ChurchTrac.
Replied November 2019
STEVEN
Non-Profit Organization Management, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Fantastic Program
I like the ease of use and the friendliness of the staff.
CONSI wish that they had a hotline that you could call without having to schedule a call.
Reason for choosing ChurchTrac
We chose Churchtrac due to the value of the subscription.
Vendor Response
Thank you for the 5-star review, Steven. So glad to hear that great feedback on our support team! We think our support is one of the biggest reasons so many churches are making the switch to ChurchTrac... that and the fact our software has more features at a more affordable price :-) As always, don't hesitate to reach out to us if you ever need anything. Blessings! -Lorri
Replied January 2024