Medrio vs RealTime-CTMS

RATING:

4.6

(51)

Medrio has 51 reviews and a rating of 4.63 / 5 stars vs RealTime-CTMS which has 66 reviews and a rating of 4.88 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (51)
4.9 (66)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
June 23, 2021
April 18, 2024
Pros/Cons
  • Pros

  • Medrio has a lot going for it. From a user's perspective, the software has excellent UX design and is extremely easy to navigate.
  • They present it in an very easy to use interface that sites like to use. The design features allow for rapid setup and deployment which is key for many type of clinical studies.
  • Cons

  • Limited functionality when compared to other systems.
  • I found it difficult to find the printable version of the pages I entered information on.
Read all user reviews
  • Pros

  • This software was easy to learn with informative instructional training videos. If I have a question or suggestion, customer service always responds timely and makes me feel important.
  • Their customer support team is one of the best I've encountered. They are consistently friendly and knowledgeable.
  • Cons

  • Hard to enter a refund if the sponsor overpays.
  • We want to utilize the RealTime-Text feature but are concerned that many patients would get confused with the military time format.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos