DataDome

RATING:

4.5

(17)

About DataDome

DataDome is setting the new standard in online fraud and bot management. With a mission to free the web from fraudulent traffic so that sensitive data remains safe and online platforms can perform at optimum speed, we protect mobile apps, websites and APIs from online fraud, including scraping, scalping, credential stuffing and account takeover, Layer 7 DDoS attacks and carding fraud. Our AI-powered bot detection engine processes more than a TRILLION pieces of data every day, from 25 worldwide points of presence, to protect the largest global e-commerce businesses in real time. Easily deployed and ultra-scalable, DataDome is the core component of your application security at the edge. It is compatible with 100% of web infrastructure technologies, thanks to strong tec...

DataDome Pricing

DataDome offers a 30-day free trial for new users, after which the software is available across 3 pricing tiers. Pricing and functionality - outlined below - scales with number of requests. Business: $3890 per month/$2990 per month (annual billing) for up to 100M requests. Corporate: $7790 per month/$5990 per month (annual billing) for up to 200M requests. Enterprise: Please contact DataDome for details. For details on what is included in each package, please visit https://datadome.co/pricing/.

Starting price: 

$3,890.00 per month

Free trial: 

Available

Free version: 

Not Available

DataDome Online Fraud & Bot Management

DataDome Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for DataDome

1 - 5 of 17 Reviews

User Profile

Matthew

Verified reviewer

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Easily the best bot protection

We originally used a competitor - Distil Networks (now Imperva). Our experience with them was ok, but the management tools were rudimentary and support became so poor we had to give up on them. We shopped for another solution and landed on DataDome. They've been a vast improvement - night and day. The site we use them for is a constant target for heavy scraping by competitors. DataDome easily catches the simple bots. Their support team works hard with us to catch the more sophisticated and advanced threats. Given how much support we get and the quality of the reporting and configuration tools, we definitely are getting our money's worth and recommend DataDome to anyone who needs bot protection.

PROS

Flexible tools and deployment, good reporting, great support, transparent pricing

CONS

Nothing significant. More engineers in US timezone would help.

Reason for choosing DataDome

More professional documentation and transparent pricing. More enterprise feel.

Reasons for switching to DataDome

Extremely bad support

Kirk

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2019

DataDome helps do away with annoying captcha solutions

It started off shaky, due to some configuration mishaps, and early on we still had problems with bots, but as time has gone on it is clear the DD team, and its platform, is learning and for now at least, seems to be one step ahead of the bot networks, which is great.

PROS

Before DataDome, we were using Funcaptcha, a solution which is great at preventing bot registrations, but that's all. DataDome helped us remove the captcha solution almost entirely, and instead helps us prevent bot attacks and phony registrations often well before they even see a registration form. This has resulted in far less time on our end having to manage our clients' frustrations due to bots and botnets, meaning our application has a higher quality of delivery than our competitors.

CONS

Unless you understand the entirety of the solution, your implementation can leave gaps for bots to get through, or an incorrect configuration resulting in hours of frustration. Make sure you work closely with the DataDome team in getting it setup correctly to begin with.

Reason for choosing DataDome

Namely, price. Other solutions are quite expensive. That's not to say that DataDome is cheap, either. It's not - but it does what we need it to and is in fact, saving us money by not having to build these solutions ourselves, which would take away development from our core IP.

Reasons for switching to DataDome

Funcaptcha decided to start billing clients in over the 100k mark completely out of the blue. Considering its solution wasn't an end-to-end solution, it basically forced us to review the market and see what else was available.

Arjun

Education Management, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed September 2022

Secured with DataDome

Great security and bot management service by data dome. Happy with the results.

PROS

We are using vulnerability scanning and website security for DataDome and are happy with the results. Though we get some spam traffic but its ok.

CONS

We are still getting some spam traffic and sometimes some spam forms fill ups also. I understand that there is always some way to spam anyone and I am sure the future updates will resolve these issues also

Vendor Response

We're glad you're happy with DataDome, Arjun! Thanks for leaving a review!

Replied October 2022

David

Financial Services, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Best bot protection solution out there but bot protection is not a panacea

PROS

- Supports both client-side & server-side detection - Dashboard is information dense - Very knowledgeable technical team (they're fantastic) - All other products in this space are egregiously expensive, Datadome most reasonably priced We hired a scraping expert to adversarially test the various bot prevention solutions (PeremiterX, Radware, etc.) and Datadome did as good or better than the other options that are 10x the price

CONS

Learnt this the hard way: bot solutions will catch a lot of low-level scrapers crawling the web but they're not particularly effective against targeted bots. An adversary writing a Headless Chrome-powered bot with builtin evasive tactics turned on (e.g. puppeteer-extra-plugin-stealth plugin) and basic attempts at mimicking user behavior will be able to bypass all the bot protection solutions out there (including Datadome) if that's your only prevention. We were only effective in preventing bots by supplementing Datadome with custom rules (rate limiting) and account flagging built in our stack.

Mugurel

Retail, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

DataDome feedback

We were continuously getting hit by loads of unwanted bots, some of which were very aggressive. We started looking for a solution that could easily integrate with the products we use and decided to try DataDome. The onboarding process was smooth, the integration simple and the support we got was great. The AI detection is excellent as it helps us block bots we didn't even know existed. It's reassuring to know our website is protected by professionals that always keep up-to-date with the latest methods of attacks/scraping content/etc. Lastly, the product always continues to improve and DataDome is very keen on getting feedback from customers.

PROS

The thing we like the most is the fact that it's fire-and-forget. Once it's set up and working, it only requires minimal interaction from users (whitelists, etc.).

CONS

No dislikes, but we would love to see some collaboration with AWS, so that DataDome can offer this type of protection at the AWS Load Balancers level.