Firmex Virtual Data Room

RATING:

4.8

(294)

About Firmex Virtual Data Room

Firmex Virtual Data Rooms is a HIPAA-compliant cloud-based virtual data room solution for small, midsize and large enterprises. It caters to mergers and acquisitions advisory, corporations, funds and private equity, pharmaceutical, mining and energy, investment banks and law firms. Primary features include document management, data security, user invitations, user activity, audit trails and reporting. Other features include two-factor authentication, user-access management, email upload and drag and drop. Users can organize new documents by implementing the versioning feature of the software. The ‘View As’ feature allows users to preview the data rooms while checking the security settings. Other modules of the software include FileSend and Document Sharing. ...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Firmex Virtual Data Room Pricing

Single-Use Data Room One-time fee Multi-Use Subscription Annual fixed fee Contact Firmex for pricing details.

Free trial: 

Available

Free version: 

Not Available

Project files are organized the same way they were on the users' hard drive
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Firmex Virtual Data Room Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Firmex Virtual Data Room

1 - 5 of 293 Reviews

Anonymous

11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

[sensitive content hidden]

I really enjoy all of my ecounters with Firmex except the inability to use it from a mobile phone

PROS

The ability to easily move / copy documents

CONS

It is hard to use on a mobile phone and use from a mobile application standpoint

Vendor Response

We appreciate the positive feedback on the easy of use and copying documents which saves time and resources compared to other providers. Our platform can be used on a mobile web browser and we do offer an iOS app. The app isn't designed to be a complete substitute, it is meant to be able to store documents offline as well as make some changes remotely.

Replied July 2023

Jackson

Financial Services, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2023

Only Virtual Data Room Provider I Use

Good. Nice and helpful staff who are quickly available.

PROS

Ease of use and good customer support. Room is relatively easy to use.

CONS

The dashboard for user tracking can be difficult to use sometimes.

Reason for choosing Firmex Virtual Data Room

Cost effectiveness and support is very good.

Vendor Response

Thanks for your feedback. In terms of user tracking, without further details I can only speculate on what this may review to either our reporting or user permissions. I would be interested to know more of what you mean by that statement, feel free to reach out to me at james.lehuquet@firmex.com. As always, our support team is available 24/7 for any issues or questions you may have.

Replied January 2024

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed May 2019

Overall Good, But No Bells & Whistles

Overall good, but limited customer support.

PROS

Easy to use. Cost effective. User-friendly. Intuitive.

CONS

Highly limited functionality and user analytics.

Reason for choosing Firmex Virtual Data Room

Cost-effective solution.

Vendor Response

Hi there, Thank you for your feedback. We're very pleased you're happy with our platform. We're constantly working on improving our product, releasing new updates each month to bring new functionality to our amazing customers. We very much appreciate the importance of having clear, easily accessible analytics when it comes to your various dataroom needs. For this reason, one our main focuses for the 2019 Product Road-map is improving reporting functionality. If you're interested about hearing more about the upcoming releases, or have questions about product functionality, I'd be happy to arrange a call to discuss at your convenience. Alternatively, our award-winning Support Team is available 24/7/365.They can be reached at 1.888.688.4042 x11 or support@firmex.com. Thanks again for choosing Firmex, Kyle Bardsley Senior Director, Customer Operations & Growth

Replied June 2019

James

Investment Management, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Best Dataroom Option

10/10 would recommend to anybody needing a dataroom.

PROS

It's incredibly intuitive, easy to set up, and has all the functionality of the more expensive dataroom sites. The flat cost is a huge benefit as well, I use it for every deal I'm a part of.

CONS

Not much to complain about to be honest. It has all the features you need, is easier to use than other sites, and is less expensive.

Reason for choosing Firmex Virtual Data Room

Ease of use, breadth of capabilities, price, and fixed fee pricing structure.

Vendor Response

We appreciate the feedback, great to hear about your experience.

Replied February 2024

Anurag

Investment Banking, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Great and Efficient VDR Platform

Great and efficient

PROS

Its easily understood by some of my older colleagues and clients

CONS

The website gets buggy sometimes and a small document takes a long time to get uploaded but that happens rarely

Reason for choosing Firmex Virtual Data Room

Because Firmex seems more customizable as per Company and Clients' needs